Experts Reviews · Company report
Performance Place logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%69+16.7Value 14%91+12.9Replies to reviews 7%53+3.7Craft & service penalty98−0.2Momentum penalty81−1.9Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Performance Place

Herriman, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #756Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 950 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Performance Place is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Performance Place is better than 69% of auto repair shops.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Performance Place is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Performance Place is better than 91% of auto repair shops.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Performance Place is better than 81% of auto repair shops.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Performance Place is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Performance Place for 8 kinds of job.

Performance Place for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.104
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 578
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 104 Google reviews tagged “General repairs & maintenance” · showing 20

Ken4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They helped me out in an emergency. Answered all questions, did service, and got me back on the road.

Reasonable priceGeneral repairs & maintenanceOil change
RyanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service, I would recommend them for your car repair needs.

Great priceA/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
TiffLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

100% recommend this place business! Staff is all friendly, and helpful, and explains procedures and needs very clearly. Their pricing is extremely fair. They've had my service done quicker than anticipated both times. My FJ cruiser has never driven better--its like it regained 10 years after their service. You…

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Shauna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great quality service.

Great priceGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
ChristopherLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have never had a bad experience with the team at Performance Place. They do great work and do everything they can to be accommodating. I have definitely feel that they go the extra mile. Honest and helpful. I recommend them all the time!

Reasonable priceGeneral repairs & maintenance
Shane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Have a hot rod Ford that had a miss. Tracy Holt is one of the best ever! Took care of me took care of the car and made sure that everything worked right. I've always had a great experience with performance place.

Great priceCarburetor cleaningElectrical repairGeneral repairs & maintenance
Like4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Been having my autos serviced and repaired at Performance Place for years. Would not take my autos to any other place for a repair. Their communication is amazing, always calling to inform of anything of mention. Would refer them to anyone.

Steering & suspension repairGeneral repairs & maintenanceSteering & suspension replacement
WillLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve been bringing my cars here for nearly 20 years now and will continue to for the rest of my life.

TransmissionElectrical repairExhaust
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had the rack and pinion replaced on my vehicle and after a couple months the tire place noticed abnormal tire wear. I called Performance Place, and they fit me right into their busy schedule and realigned my van within 40 minutes of calling them. I know I can trust them and that they do everything they can to make…

Electrical repairAuto battery replacementGeneral repairs & maintenance
Jonesmoto9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great place, Great people, you will not be disappointed!

General repairs & maintenance
MikeLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing place. Found it from one of my coworkers. We take our Toyotas and classic cars here. Professional and amazing service!

Air & cabin filter replacementCarburetor cleaningElectrical repair
AlecLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My dad referred me to these guys and I’m so happy that I gave them a shot! I’ve had them do my brakes and rotors two times, and they’ve done a fantastic job. Their prices are fair (way better than the services at the dealership) and I feel like the work has been quality every time. Byran is who I’ve dealt with most…

Auto emissions testingBrakesGeneral repairs & maintenance
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Performance Place always takes care of my vehicles in a timely manor and always at a fair price. I wouldn’t take my vehicles anywhere else.

BatteryBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
Spencer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've found myself a new shop! Tracy and the rest have all been great. ...local competitor's shop botched the diagnosis, gave me a bogus explanation, and wanted to charge me $5500 for a new engine. I was dubius and Performance Place gave me a second opinion, found the real problem, and had me out the door for…

Auto engine diagnosticGeneral repairs & maintenance
DannyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super honest and friendly staff! Will definitely be coming back!

General repairs & maintenance
WilliamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tracy worked on my 74 Vette after shipping it to Utah from New Mexico. He fixed an exhaust leak, a parking brake issue, cleaned up wiring in the engine compartment, and adjusted everything for high altitude. She now drives like a dream and feels like a brand new car! I'm supremely pleased with his work and will…

BrakesElectricalEngine repair+ Quality+ Professionalism
VernLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Took my truck in for short in wipers, they found it and change my oil, and fuel filters on my diesel. Great service.

General repairs & maintenanceTransmission+ Punctuality+ Quality+ Value
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Been going here for years. Always top notch.

General repairs & maintenance+ Professionalism
Paulette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are great will help with what ever you need

ElectricalCarburetor cleaningElectrical repair+ Punctuality+ Quality+ Professionalism
Paul15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service and friendly people. I'm always terrified when one of my vehicles breaks down and think the worst. The folks at Performance Place do such a great job and find the root cause of the problem. My son's car broke down and they sent their tow truck to pick it up. They got it all fixed, even the issues…

General repairs & maintenance

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 56%Overpriced 9%Not sure 3%

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