Experts Reviews · Company report
Performance Place logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%69+16.7Value 14%91+12.9Replies to reviews 7%53+3.7Craft & service penalty98−0.2Momentum penalty81−1.9Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Performance Place

Herriman, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #756Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 950 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Performance Place is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Performance Place is better than 69% of auto repair shops.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Performance Place is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Performance Place is better than 91% of auto repair shops.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Performance Place is better than 81% of auto repair shops.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Performance Place is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Performance Place for 8 kinds of job.

Performance Place for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#99 / 553

All 22 Google reviews tagged “Steering & suspension repair”

RyanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service, I would recommend them for your car repair needs.

Great priceA/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
TiffLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

100% recommend this place business! Staff is all friendly, and helpful, and explains procedures and needs very clearly. Their pricing is extremely fair. They've had my service done quicker than anticipated both times. My FJ cruiser has never driven better--its like it regained 10 years after their service. You…

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Like4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Been having my autos serviced and repaired at Performance Place for years. Would not take my autos to any other place for a repair. Their communication is amazing, always calling to inform of anything of mention. Would refer them to anyone.

Steering & suspension repairGeneral repairs & maintenanceSteering & suspension replacement
WillLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve been bringing my cars here for nearly 20 years now and will continue to for the rest of my life.

TransmissionElectrical repairExhaust
MikeLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing place. Found it from one of my coworkers. We take our Toyotas and classic cars here. Professional and amazing service!

Air & cabin filter replacementCarburetor cleaningElectrical repair
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Performance Place always takes care of my vehicles in a timely manor and always at a fair price. I wouldn’t take my vehicles anywhere else.

BatteryBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Performance place is always so honest in their work. A Toyota dealership said I needed work done on my steering so I took it to performance tkk ok do the work and Tracy said it was just tripping water and not oil

Steering & suspension repair
RLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great place with knowledgable mechanics

Oil changeSteering & suspension repairTransmission
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I had a 2008 Silverado Dually, me being the only owner, that had 330,000 miles on it before it got totalled July of this year. I also own a 2002 GMC Yukon with 240,000 miles on it. I've had multiple work trucks with over 350,000 miles EACH. Performance Place has serviced EVERY one of these vehicles while I owned…

Air & cabin filter replacementBatteryBrakes+ Quality+ Professionalism+ Value
Steve10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Performance Place is amazing.would never go anywhere else... Top notch work as always. Got me in when I was in a bind with my work truck. I appreciate it so much! Thank you!

BrakesGeneral repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Doug10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Performance Place is by far the best place in the state to bring your car. They’ve taken care of my vehicles for 10 years since I found them. This week Tracy took care of the struts on my Lexus. Great customer care and honest service and the car runs great! Thank you to everyone at Performance Place!

Steering & suspension repairWheel alignment+ Punctuality+ Quality+ Professionalism
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My dad has been taking vehicles to Performance Place my entire life. If I have to take a car in I always choose to take it here because I know they’re honest and won’t give me a laundry list of other things I supposedly need them to take care of also. We took our van in recently for three issues and they took the…

A/C installation & repairAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
NeilLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They do a good job. I was pleased with their service.

A/C installation & repairBatteryBrakes+ Punctuality+ Quality+ Professionalism
DirkLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Rating only, no written review.

Steering & suspension repair
Scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryBrakes
BrettLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Steering & suspension repair
Cole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto glass repair+ Professionalism
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesOil changeSteering & suspension repair+ Quality+ Value
stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairBatteryBrakes+ Punctuality+ Quality+ Value
Jed4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticExhaustGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Steering & suspension repair+ Punctuality+ Quality+ Professionalism
Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir conditioningCarburetor cleaning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 56%Overpriced 9%Not sure 3%

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