Edward CodyLocal Guide · 57 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat family owned Marina.
Perley's Marina Repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%50+31.8Reliability 28%61+17.2Replies to reviews 8%16+1.3Momentum penalty90−1Experts Score= 49Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 31 boat repair servicesPosition by Experts Score among all companies we track in this category. · better than 10%
4.5 ★★★★★ 24 Google reviews · 11 photos
75%five-star reviews
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jun 2026latest review
Perley's Marina Repair at a glance
Google reviewers rate Perley's Marina Repair 4.5 out of 5 based on 24 reviews. Many customers describe the business as a friendly, family-owned facility with a boat ramp, bait shop, and gas dock. They often cite fair pricing and helpful advice for new boat owners, particularly regarding Mercury engines. However, some low-star reviews criticize the shop for disorganization and poor communication, noting that requested winterization work was not completed and staff failed to provide clear reasons for missing tasks.
- Google rating: 4.5 out of 5 from 24 reviews (75% five-star).
- Reviews on this page: 24 Google reviews (9 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: June 24, 2026.
- Service: Boat Repair Service serving Lynn, Massachusetts.
Data from Google, last updated November 1, 2026.
Score profile vs other boat repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Perley's Marina Repair: 50/100 on this factor. Category median: 74.C
50
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Perley's Marina Repair: 61/100 on this factor. Category median: 65.B
61
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 80.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Perley's Marina Repair: 90/100 on this factor. Category median: 100.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Perley's Marina Repair: 16/100 on this factor. Category median: 49.F
16
Bar = this company · dark tick = category median.
Star ratings
24 Google reviews we collected
- 5 stars1875%
- 4 stars313%
- 3 stars14%
- 2 stars00%
- 1 star28%
Praise vs complaints
Phrases our text analysis found in 9 written reviews
- Praise3100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude133%
- Speed & response133%
- Price & value133%
What customers talk about
We read 9 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“A friendly family place with good service at a fair price.”
“Boat ramp for launching boats, clean, pretty quick in and out”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 years ago★★★★★
New Boat owner here. I recently went to Perley's Marina because they are one of the only Mercury shops in MA. I got great answers to all of my dumb questions and even better advice about the things that I needed to know but wasn't aware of. A friendly family place with good service at a fair price.
Lee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 years ago★★★
This has nothing to do with Perlys but a guy by the name of Steve that had a guy and a lady and a baby with two dogs that gave me a ride in I would like to thank him and hopes he sees this but I couldn't find your bowline but I bought one and am sending it to your parents house but thank you so much for the help
S2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 years ago★
I was very disappointed with the service at Perley's Marina. They're not organized and they didn't keep me in the loop. I brought my boat there to have it winterized, but they did not perform all the work I requested. When I asked them why certain things weren't done, they couldn't give me a reason, but instead…
Photos
Customer reviews
4.5 ★★★★★ 24 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
DANIEL MCMANUSLocal Guide · 5 reviewsTotal number of Google reviews DANIEL has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePerleys keeps my boat afloat!
Ron SilversteinLocal Guide · 119 reviewsTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBoat ramp for launching boats, clean, pretty quick in and out
Aaron SheaLocal Guide · 83 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat setup.
RichLocal Guide · 105 reviewsTotal number of Google reviews Rich has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSmall bait and tackle shop gas at the dock.
Matt Bond4 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNew Boat owner here. I recently went to Perley's Marina because they are one of the only Mercury shops in MA. I got great answers to all of my dumb questions and even better advice about the things that I needed to know but wasn't aware of. A friendly family place with good service at a fair price.
Lee Dalzell4 reviewsTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis has nothing to do with Perlys but a guy by the name of Steve that had a guy and a lady and a baby with two dogs that gave me a ride in I would like to thank him and hopes he sees this but I couldn't find your bowline but I bought one and am sending it to your parents house but thank you so much for the help
shannon collette4 reviewsTotal number of Google reviews shannon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely beautiful!
S Gerroir2 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI was very disappointed with the service at Perley's Marina. They're not organized and they didn't keep me in the loop. I brought my boat there to have it winterized, but they did not perform all the work I requested. When I asked them why certain things weren't done, they couldn't give me a reason, but instead offered excuses. What frustrated me the most was the fact they didn't bother to call me to ask if I preferred to have certain things done now or at a later date. Instead, they just decided it wasn't a good time for them to do the work I requested. They demonstrated to me that what the customer wants is not necessarily their priority. I would never recommend anyone to have work done at Perley's Marina.
Pat LastLocal Guide · 88 reviewsTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBusiness details
- Address: 109 Warehouse Ln, Rowley, MA 01969
- Phone: (978) 948-2812
- Website: perleysmarinarepair.com
- Service area: Lynn, MA