iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty98−0.2Momentum penalty69−3.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 31 boat repair servicesiPosition by Experts Score among all companies we track in this category. · better than 83%
4.9★★★★★107 Google reviews · 23 photos
97%five-star reviews
4.33★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the business 4.9 out of 5 based on 107 reviews. Customers frequently praise the staff for being helpful, friendly, and knowledgeable, particularly during boat show interactions and when discussing engine repairs, trailer fittings, and hull work. Positive feedback highlights punctual service delivery, clear communication, and fair pricing. The primary criticism involves a claim that used parts were returned as warranty replacements, along with complaints about unreturned calls and emails.
Google rating: 4.9 out of 5 from 107 reviews (97% five-star).
Reviews on this page: 107 Google reviews (83 with written comments, 4 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: September 24, 2026.
Service: Boat Repair Service serving Lynn, Massachusetts.
Data from Google, last updated November 1, 2026.
Score profile vs other boat repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Ravosa Marine Services LLCBoat Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ravosa Marine Services LLC: 89/100 on this factor. Category median: 74.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ravosa Marine Services LLC: 85/100 on this factor. Category median: 65.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ravosa Marine Services LLC: 98/100 on this factor. Category median: 80.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ravosa Marine Services LLC: 100/100 on this factor. Category median: 93.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ravosa Marine Services LLC: 69/100 on this factor. Category median: 100.B
69
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ravosa Marine Services LLC: 66/100 on this factor. Category median: 49.B
66
Bar = this company · dark tick = category median.
Star ratings
107 Google reviews we collected
4.9of 5
5 stars10497%
4 stars00%
3 stars11%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 83 written reviews
96%praise
Praise14096%
Complaints64%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4128%
Quality & results3021%
Would recommend2316%
Speed & response2114%
Honesty & trust1611%
Price & value85%
Communication75%
What customers talk about
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I've been a private captain for 36 years and have worked professionally in the marine industry on multimillion dollar refits and new boat builds, both…”
“I've worked with a lot of people in this industry over the years, so I have a pretty good idea of what it takes to provide quality service.”
“Terrible”
“If you are looking to purchase engines or have them installed, I highly recommend Ravosa Marine.”
“Can't recommend this guy enough!”
“Also, Chris was super responsive and professional and followed up after the job to check with my satisfaction.”
“I can honestly say that Chris and his crew are second to none.”
“Professional, prompt, courteous, honest and reasonably priced.”
“The mechanic I used to bring the boat to would fix it and explain what was wrong.”
People customers mention
Chris19 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ravosa Marine Services LLC for 8 kinds of job. Pick one to see what they paid and said.
RReedLocal Guide · 53 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
These guys do great work. I needed a trailer fitting and gelcoat work. They did a perfect job. Also, Chris was super responsive and professional and followed up after the job to check with my satisfaction. Importantly, they did the work on time and as communicated, so I had my boat ready for memorial day weekend,…
SSteve1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I Have A Suzuki OB. For the last 3 years it would shut down after 25-30 minutes of running. The mechanic I used to bring the boat to would fix it and explain what was wrong. It would shut down 25-30 minutes from the dock again. I finally brought it to Ravosa Marine and explained to Chris what kept happening. He…
Jjim1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Stopped by to check out a 32 Everglades they had listed, great people. They took all the time needed to show me the boat and really made me feel like a good customer. I ended up getting a smaller boat form another dealer - but these guys were awesome and would love to work with them again! Cheers Ravosa Staff!
Ppaul2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I am very happy with the service that Chris and his team provided. I had a new hummingbird explore nine and a Minnkota to terova trolling motor Installed and the bottom of my hull painted. They have won my business , thank you Chris for being a genuine, honest and hard-working businessman.sincerely, Paul Cuzzupe
DDanny2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Ravosa Marine Services did a FANTASTIC job repowering my 23 Seacraft with a new Yamaha F300. Best service around, Ive used other dealers in the past and haven't been close to as good in service. Worth the drive if you live on the south or north shore.
CClassicLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★
Someone in this company is a scammer. They returned OLD parts and called them warranty. I am out $350. No worries though, I will never let them take advantage of me again.
EDIT: Sorry I feel this way? You are a scammer. Returning USED parts for the new ones you received.
I recently purchased twin Yamaha 200's from Ravosa Marine, and I couldn't be happier with the entire experience. I've been a private captain for 36 years and have worked professionally in the marine industry on multimillion dollar refits and new boat builds, both custom and production , at some of the finest boatyards on the East Coast. I've worked with a lot of people in this industry over the years, so I have a pretty good idea of what it takes to provide quality service. Chris was extremely helpful and knowledgeable throughout the entire process. From the initial purchase to the installation, everything went smoothly from start to finish. His staff is professional and knowledgeable, and a pleasure to work with. I can honestly say that Chris and his crew are second to none. They made the entire process easy and stress free, and we couldn't be happier with our new engines and the service we received. If you are looking to purchase engines or have them installed, I highly recommend Ravosa Marine. Chris and his entire team went above and beyond, and I would absolutely use them again.
Response from the owner · a month ago
Thank you for taking the time to write this. Coming from someone with 36 years behind the helm and time spent on high-end refits and builds at some of the best yards on the East Coast, this means a lot to our whole team. You've seen how this work gets done at the highest level, so we don't take the compliment lightly.
Repowering is a big investment, and we appreciate you trusting us with it. You made the job easy too. It's always a pleasure working with a customer who knows the trade and values doing it right.
Enjoy the new twin 200s, and we look forward to seeing you on the water. If you ever need anything, you know where to find us.
— Chris & the Ravosa Marine Team
R
Reed ReynoldsLocal Guide · 53 reviewsiTotal number of Google reviews Reed has written across all businesses on Google Maps, not just this one.
These guys do great work. I needed a trailer fitting and gelcoat work. They did a perfect job. Also, Chris was super responsive and professional and followed up after the job to check with my satisfaction. Importantly, they did the work on time and as communicated, so I had my boat ready for memorial day weekend, as promised! I highly recommend Ravosa Marine.
S
Steve Wilc1 reviewiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
I Have A Suzuki OB. For the last 3 years it would shut down after 25-30 minutes of running. The mechanic I used to bring the boat to would fix it and explain what was wrong. It would shut down 25-30 minutes from the dock again. I finally brought it to Ravosa Marine and explained to Chris what kept happening. He fixed it just as the other mechanic did. The only difference is that he sea tested it for 30 minutes like I explained and he had the same issue...Ravosa marine investigated the motor extensively for weeks. They discovered the actual issue and fixed it FINALLY..I had the first full boat trip in 3 years..Thank you Chris and Ravosa Marine. I will not be bringing my boat anywhere else from now on.
Response from the owner · a year ago
Steve,
Thank you for trusting us with your vessel, we are thrilled we could finally get it running like a top. Looking forward to working with you in the future.
Thank you,
- Christopher D. Ravosa
J
jim macken1 reviewiTotal number of Google reviews jim has written across all businesses on Google Maps, not just this one.
Stopped by to check out a 32 Everglades they had listed, great people. They took all the time needed to show me the boat and really made me feel like a good customer. I ended up getting a smaller boat form another dealer - but these guys were awesome and would love to work with them again! Cheers Ravosa Staff!
Response from the owner · a year ago
Jim,
Thank you for the kind words. It was our pleasure working on your Everglades. Looking forward to any and all service work you require in the future.
Thank you,
- Christopher D. Ravosa
P
paul cuzzupe2 reviewsiTotal number of Google reviews paul has written across all businesses on Google Maps, not just this one.
I am very happy with the service that Chris and his team provided. I had a new hummingbird explore nine and a Minnkota to terova trolling motor Installed and the bottom of my hull painted. They have won my business , thank you Chris for being a genuine, honest and hard-working businessman.sincerely, Paul Cuzzupe
Response from the owner · a year ago
Paul,
Thank you for the kind words. It was my pleasure working on your Lund. Looking forward to any and all service work you require in the future.
Thank you,
- Christopher D Ravosa
D
Danny Bennett2 reviewsiTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
Ravosa Marine Services did a FANTASTIC job repowering my 23 Seacraft with a new Yamaha F300. Best service around, Ive used other dealers in the past and haven't been close to as good in service. Worth the drive if you live on the south or north shore.
Response from the owner · a year ago
Dan,
Thank you for the kind words. It was my pleasure working on your Seacraft. Looking forward to any and all service work you require in the future.
Thank you,
- Christopher D. Ravosa
C
Classic “Classicchrysler” ChryslerLocal Guide · 20 reviewsiTotal number of Google reviews Classic has written across all businesses on Google Maps, not just this one.
Someone in this company is a scammer. They returned OLD parts and called them warranty. I am out $350. No worries though, I will never let them take advantage of me again.
EDIT: Sorry I feel this way? You are a scammer. Returning USED parts for the new ones you received.
Services: Engine repair, Service not listed
Response from the owner · a year ago
I'm sorry you feel this way. We returned faulty parts you sent and we installed on one of our customers boats. The item didn't even last one month in service. We do not let our customers foot the bill for faulty products. We understand things happen, but I am disappointed this is how you would handle this situation. Please reach out to me directly if oyu have any further questions.
Thank you. - Christopher D. Ravosa
D
Dave and Danielle Fait1 reviewiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
