Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts

Experts Reviews · Company report
Personal Pet & Home Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Personal Pet & Home Care

Addison, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 43 dog walkers · 5.0★ from 235 Google reviews

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Report card

Percentile vs other dog walkers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Personal Pet & Home Care is better than 99% of dog walkers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Personal Pet & Home Care is better than 99% of dog walkers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Personal Pet & Home Care is better than 100% of dog walkers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Personal Pet & Home Care is better than 100% of dog walkers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Personal Pet & Home Care is better than 100% of dog walkers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Personal Pet & Home Care is better than —% of dog walkers.–
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Reviews for your job

Customers hired Personal Pet & Home Care for 7 kinds of job.

Personal Pet & Home Care for dog sitting (in-home)

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog sitting (in-home)”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Dog sitting (in-home)” · showing 20

M&L7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They took excellent care of our senior dog while we were out on vacation. They sent regular updates including photos, which was a nice touch. Would definitely use their services again.

Not sureDog sitting (in-home)
Adeleine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Punctual & Professional. Highly recommend and so glad our babies (oops) I meant pups are in good hands.

Other pet sitting (in-home)Dog sitting (in-home)
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We can't thank Debbie and her team enough for taking care of our fur babies when we are at work (dog walking) or out of town (dog sitting). The team always arrive on time and provides detailed updates that help us stay connected even when we aren't there ourselves. Daily photos are also provided, which is something…

Great priceDog walkingCat sitting (in-home)Dog sitting (in-home)+ Responsiveness+ Reliability+ Professionalism
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great company to do business with - so reliable and trustworthy. In addition to caring for our pets, they brought in the mail and watered our potted plants.Overall wonderful experience!

Reasonable priceDog walkingCat sitting (in-home)Dog sitting (in-home)
Randall1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We completely trust them inside our house and taking care of our dogs whether they were healthy or very sick. We would highly recommend them to anyone whether it be for pet sitting or house checks while traveling. We used Debbie for 15+ years.

Great priceDog walkingDog sitting (in-home)
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We love Personal Pet and Home Care. They have cared for our pets for many years. They can handle everything from puppies to older animals with diet and medication needs. Very reliable and caring!

Reasonable priceCat sitting (in-home)Dog sitting (in-home)
EllenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have depended on Personal Home and Pet Care for over 15 years. They care for our pets like they are their own and they accommodate our special needs and requests. They are dependable and provide a great detailed report after each visit.

Reasonable priceOther pet sitting (in-home)Cat sitting (in-home)Dog sitting (in-home)
Ivy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My dog is always well taken care of with Personal Pet and Home Care. Always on time and accomadating to the needs of my dog. Love the pictures they send on every visit! Great Communication!

Reasonable priceDog sitting (in-home)
Judith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had recently moved to the area and had no one to look after our dogs for a trip. I found this company and fell in love with how they were so caring and loving to our dogs. Felt safe to be away and having the sitters come over to our house. Very professional services!

Great priceDog sitting (in-home)
Shari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Debbie and her staff do a wonderful job taking care of our two dogs. We receive detailed updates and pictures at each visit and we can see how excited and happy the dogs are in them. We have used them several times and will continue to use them. Would highly recommend them for any pet sitting needs!

Great priceDog sitting (in-home)
Latrice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Debbie and the team at Personal Petcare are awesome! I have two dogs and using the services of Personal Petcare when I travel always give me such peace of mind. They are good at understanding my needs and executing everything smoothly. I love the pictures they send and the visit notes. I definitely recommend using…

Other pet boardingDog walkingDog sitting (in-home)
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have used Personal Pet & Home Care for pet sitting for many years. They have always been very reliable and friendly. It’s great to have peace of mind that our pets are well cared for when we are away from home.

Great priceOther pet sitting (in-home)Cat sitting (in-home)Dog sitting (in-home)
camille9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Being new to the state I was referred by some friends. So grateful for Debbie and Bethany looking after my pups. It’s hard to find great pet care and even harder for certain breeds (I have pitbull/staffie mixes) Bethany is reliable and always sends pics of the dogs and one time even noticed him and fed my poor fish!…

Customer photo from camille's review
Reasonable priceDog sitting (in-home)
sue4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Debbie and Personal Per Care has been great. Very reliable and pets loved her!

Reasonable priceOther pet sitting (in-home)Cat sitting (in-home)Dog sitting (in-home)
Heather9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We have been using Personal Pet & Home Care for years and love them! It's so nice to leave town, be able to leave our dog at home where he's most comfortable, and trust that he's getting all the love and attention while we're gone.

Dog walkingDog sitting (in-home)
Jimmy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They always take great care of our dogs, and adapt to our many requests.

Reasonable priceDog sitting (in-home)
Ray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We love Debbie and her team, always so friendly and takes great care of our two fur babies.

Great priceOther pet sitting (in-home)Dog sitting (in-home)
RanLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

AMAZING, RELIABLE, PROFESSIONAL, KNOWLEDGEABLE and more. We’ve been using Debbie’s company since 2009. On a scale of 1–10, we give them a ONE THOUSAND! Debbie and Janice are like family. Whenever we return from a trip, our angels are very content & the house is very clean. My kiddos love these ladies. On each visit,…

Great priceOther pet sitting (in-home)Dog walkingDog sitting (in-home)
Angie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Personal Home and Pet Care is wonderful with our dogs. The photos and updates they send always reassure me when we’re away. Highly recommend!

Reasonable priceDog sitting (in-home)
Taylor6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had the best experience with Personal Pet & Home Care! From the first meet n greet meeting I could tell our dogs would be in the best hands! Summer and Bethany asked all the right questions and made us feel at ease. While we were away we got the most detailed updates and so many sweet pictures. One of our…

Reasonable priceDog sitting (in-home)

Show more dog sitting (in-home) reviews (6 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 59%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Other pet sitting (in-home)52—
Dog sitting (in-home)26—
Cat sitting (in-home)26—
Dog walking23—
Other pet boarding4—
Other pet daycare3—
Dog daycare2—

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