iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty84−1.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 18 gazebo installation servicesiPosition by Experts Score among all companies we track in this category. · better than 41%
4.9★★★★★142 Google reviews · 24 photos
96%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Personal Pride Porches & Decks 4.9 out of 5 based on 142 reviews, with the owner responding to every comment. Customers frequently cite clear communication, punctual project completion, and high-quality craftsmanship for decks, roofs, and siding. While most praise the team's professionalism and fair pricing, one negative review noted a lack of preparation during an initial roof inspection.
Google rating: 4.9 out of 5 from 142 reviews (96% five-star).
Reviews on this page: 142 Google reviews (134 with written comments, 29 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 15, 2026.
Service: Gazebo Installation Service serving Hopkins, Minnesota.
Data from Google, last updated October 28, 2026.
Score profile vs other gazebo installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyGazebo Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Personal Pride Porches & Decks: 92/100 on this factor. Category median: 93.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Personal Pride Porches & Decks: 95/100 on this factor. Category median: 95.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Personal Pride Porches & Decks: 84/100 on this factor. Category median: 98.A
84
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Personal Pride Porches & Decks: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Personal Pride Porches & Decks: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Personal Pride Porches & Decks: 86/100 on this factor. Category median: 59.A
86
Bar = this company · dark tick = category median.
Star ratings
142 Google reviews we collected
4.9of 5
5 stars13796%
4 stars21%
3 stars11%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 134 written reviews
99%praise
Praise30699%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6320%
Would recommend6220%
Speed & response5618%
Staff & attitude5217%
Communication3812%
Price & value248%
Honesty & trust145%
What customers talk about
We read 134 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Adam and the team at Personal Pride did an amazing job!”
“I will recommend this company for anyone who needs deck work, remodeling, or design”
“Great communication, fast work, and it looks great!”
“They were extra patient with all of our questions and Sarg kept us up to date on the work schedule.”
“Adam and Sarge were great at communicating, organizing and working with us with a shorter than normal schedule.”
“Adam was always very responsive and care to give very reasonable estimate.”
“heir projects are run smoothly by experienced professionals who are trustworthy and have a full understanding of what it takes to keep your home looki…”
People customers mention
Construction32 reviews
Adam10 reviews
Jason7 reviews
Josh7 reviews
Sarg5 reviews
John5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Personal Pride Porches & Decks for 8 kinds of job. Pick one to see what they paid and said.
JJen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Adam and the team at Personal Pride did an amazing job! They were extra patient with all of our questions and Sarg kept us up to date on the work schedule. They took care of everything from start to finish and we love our new deck!
MMya2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
This company is great to work with!! This is the second project they've done for us. Our deck turned out amazing and they cranked it out in like two days.
Ww5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Adam and Sarge were great at communicating, organizing and working with us with a shorter than normal schedule.
The crews that they had to work for them, were very competent workers and did a quality job. All details were covered and they answered any questions that we had throughout the projects.
We are glad to…
JJosh8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had our deck re built by Personal Pride and they did a fabulous job and attention to detail. This is a deck we will enjoy for many years. Thank you!
KKirstin7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My husband is also a contractor and has partnered with personal pride construction on many projects over 20+ years. Their projects are run smoothly by experienced professionals who are trustworthy and have a full understanding of what it takes to keep your home looking beautiful and functional for many years. We…
TTimothy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Bryn was great to work with throughout the process and went above and beyond to ensure he was available for any questions or issues that came up. The crew was fast, friendly and professional and the roof looks great! Wonderful experience working with Personal Pride!
First and foremost, we’ve got a beautiful looking deck that literally feels good under foot. You can feel the quality of the Construction. If you were to be standing on our deck, you’d want it at your place.
We received half a dozen quotes before selecting Personal Pride, who was referred to us by a decking materials distributor. The referral source was very notable to us, but PP’s transparency and the independence their bid process is what sold us on their services. It educated us on our options in materials, manufactures and expense. We were able to design the deck of our dreams.
The construction crew was skilled, diligent, and polite. They measured three times to cut once and did a marvelous job of cleaning up at the end of long days of work. We so enjoyed the crew that upon completion, we had them joining us for our deck dinner. It was very special.
PP might have been quicker had they been more directive or only measured twice, instead of thrice, but in the long run who’d have wanted that.
We wish them the best in business and hope that you come to enjoy your deck as much as we are enjoying ours.
Jerry Hilleren
Response from the owner · a week ago
Jerry, thank you for such a thoughtful review! It means so much to hear how happy you are with your new deck and that the experience was just as special as the finished product. We love hearing that our crew made such a great impression, and the deck dinner sounds like a wonderful way to celebrate! Thank you for choosing Personal Pride and for taking the time to share your experience. We hope you enjoy your beautiful deck for many years to come!
J
Jen Benson1 reviewiTotal number of Google reviews Jen has written across all businesses on Google Maps, not just this one.
Adam and the team at Personal Pride did an amazing job! They were extra patient with all of our questions and Sarg kept us up to date on the work schedule. They took care of everything from start to finish and we love our new deck!
Response from the owner · 2 weeks ago
Hi Jen, thank you for the great review! We're so glad you love your new deck. Adam, Sarge, and the team appreciate the kind words and enjoyed working with you!
A
Abby Lindgren (Abby)7 reviewsiTotal number of Google reviews Abby has written across all businesses on Google Maps, not just this one.
This company is great to work with!! This is the second project they've done for us. Our deck turned out amazing and they cranked it out in like two days.
Response from the owner · 4 weeks ago
Hi Mya, it was a pleasure working with you again. We're so glad you love how your deck turned out. We appreciate the continued support!
W
w B5 reviewsiTotal number of Google reviews w has written across all businesses on Google Maps, not just this one.
Adam and Sarge were great at communicating, organizing and working with us with a shorter than normal schedule.
The crews that they had to work for them, were very competent workers and did a quality job. All details were covered and they answered any questions that we had throughout the projects.
We are glad to have chosen Personal Pride for our deck replacement and screen porch additions. I will recommend this company for anyone who needs deck work, remodeling, or design
Everything looks great!! ⭐️⭐️⭐️⭐️⭐️
Response from the owner · a month ago
Thank you for choosing Personal Pride! We are so glad to hear your great experience with Adam and Sarge throughout the project. We hope you enjoy these new spaces for years to come!
J
Josh McKinley8 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
We had our deck re built by Personal Pride and they did a fabulous job and attention to detail. This is a deck we will enjoy for many years. Thank you!
Response from the owner · a month ago
Hi Josh, thanks for the review and photo! It was a pleasure working with you. We hope you enjoy your deck!
K
Kirstin Bernau7 reviewsiTotal number of Google reviews Kirstin has written across all businesses on Google Maps, not just this one.
My husband is also a contractor and has partnered with personal pride construction on many projects over 20+ years. Their projects are run smoothly by experienced professionals who are trustworthy and have a full understanding of what it takes to keep your home looking beautiful and functional for many years. We have referred them to friends, family, and neighbors.
Response from the owner · 2 months ago
Thanks Kristin! Thank you so much for your kind words and for trusting Personal Pride over the years. We truly appreciate your continued partnership and the referrals. It means a lot to us!
T
Timothy Manning2 reviewsiTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Bryn was great to work with throughout the process and went above and beyond to ensure he was available for any questions or issues that came up. The crew was fast, friendly and professional and the roof looks great! Wonderful experience working with Personal Pride!
Response from the owner · 2 months ago
Thanks Tim for your review! We’re glad to hear Bryn and the crew made the process easy and enjoyable. We truly appreciate your kind words and are thrilled you love your new roof!
S
Scott MooreLocal Guide · 30 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Personal Pride may not be the cheapest, but they price things fairly and create a deck that will stand up to any home inspector as well as the test of time.
Don’t cut corners with your deck project; we have all heard the horror stories of fly-by-night operators!
Instead, do yourself a favor. Get a deck built by people who know what they are doing. They will assure proper permits and solid materials.
Response from the owner · 2 months ago
Thank you so much for the thoughtful review and recommendation! We truly appreciate you recognizing the care we put into doing things the right way. We take great pride in our work and are grateful you trusted Personal Pride with your deck project!
J
Jon & Teri KukachkaLocal Guide · 32 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Very reasonable prices. Communication was excellent throughout the entire process. They want a satisfied customer. This is our second time using Personal Pride Construction and would use them again.
Response from the owner · a year ago
Thank you, Jon and Teri! Thanks for your continued trust in PPC. Clear communication and customer satisfaction are always top priorities for us. It means a lot to know you'd choose us again, and we look forward to working with you on any future projects!
