Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
PESPRO logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%87+22.7Value 15%99+15.1Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

PESPRO

El Monte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 83 cockroach control · 4.9★ from 137 Google reviews

📞 Call (323) 303-3522Request a call backWebsite ↗

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PESPRO is better than 93% of cockroach control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PESPRO is better than 87% of cockroach control.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PESPRO is better than 100% of cockroach control.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PESPRO is better than 99% of cockroach control.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PESPRO is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PESPRO is better than —% of cockroach control.–
—

Reviews for your job

Customers hired PESPRO for 8 kinds of job.

PESPRO for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$156
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Bug & insect extermination”

Jaime9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Customer service was great! They came on time and were very professional. I will definitely call them back in the future and recommend to people I know.

Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
GlenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Alfonso always does a fantastic job! He informs us of his arrival time, is punctual, detailed, and never rushes the service; he is a consummate professional that delivers 5-star customer service. I highly recommend this company and this technician.

Paid $60–80Great priceMosquito exterminationBug & insect extermination
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

AUTE, the technician who came out, was AMAZING!! Very friendly, she made sure that I understood what she was doing and why. She informed me that the chemical was safe for pets and humans and is water based. She took the time to understand my concerns. She's a 10/10 and a 5 🌟 employee. Give her a raise !!

Spider exterminationBug & insect extermination
Iverson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Customer service was so great! They came so quickly and Eddie was extremely helpful. Would definitely call them back in the future

Reasonable priceBug & insect extermination
Moises1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Empresa muy responsable, muy buen trabajo y personal muy calificado.

Paid $160–180Great priceBug & insect extermination
Edgar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Amazing product and amazing results.

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Martha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excelente atención al cliente, sumamente profesionales, lo cual garantiza el trabajo y la excelencia en ello!

Bug & insect extermination
franklinLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service very professional has sin issued with some plagues in my department the plague seem to be gone for good, I will recommend this company looking forward to redo it the booster services within the due date

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
JorgeLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Edgar3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationSpider extermination+ Quality+ Professionalism+ Value

Price

$282+143% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 43%Overpriced 7%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination16$76–$323
Spider extermination12$56–$179
Cockroach extermination11$86–$323
Bug & insect extermination10$58–$156
General pest inspection10$58–$139
Bed bug extermination5$214–$426
Ant extermination5$81–$282
Mosquito extermination4$71–$116

Compare with

HomeShield Pest Control logoHomeShield Pest ControlExperts Score 96El Monte · 4.97★Mosquito Squad Plus of Pasadena logoMosquito Squad Plus of PasadenaExperts Score 88El Monte · 4.89★Wise Pest Control logoWise Pest ControlExperts Score 85El Monte · 4.88★