Analyzing 5,584,2305.6M ReviewsFor 15,16315.2K Experts

Experts Reviews · Company report
Pest & Termite Consultants logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%8+1.2Craft & service 20%87+17.4Value 10%85+8.5Momentum 8%94+7.5Track record 7%85+6Accountability 5%81+4.1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Pest & Termite Consultants

Raleigh, NC · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 849 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Pest & Termite Consultants is better than 33% of wildlife removal services.D
33
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Pest & Termite Consultants is better than 8% of wildlife removal services.F
8
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Pest & Termite Consultants is better than 87% of wildlife removal services.A
87
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Pest & Termite Consultants is better than 85% of wildlife removal services.A
85
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Pest & Termite Consultants is better than 94% of wildlife removal services.A
94
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Pest & Termite Consultants is better than 85% of wildlife removal services.A
85
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Pest & Termite Consultants is better than 81% of wildlife removal services.A
81

Reviews for your job

Customers hired Pest & Termite Consultants for 8 kinds of job.

Pest & Termite Consultants for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$185–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 35

All 8 Google reviews tagged “Bed bug extermination”

Debra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Just wanted to put in another good word for my technician, Michael Tucker. I recently had a really nasty issue with sugar ants that popped up literally almost overnight, and he stopped by within two days and effectively corrected the problem…within 24 hours, they were gone!! Highly recommend!!

Bed bug exterminationBug & insect exterminationCockroach extermination
ScottLocal Guide · 156 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Dylan at Pest and Termite Consultants is very personable and responsive, I asked him to come out today, his schedule was booked but he found the time anyway and did the job, it's what you look for in a service.

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Diane11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are long time customers to Pest and Termite Consultants. They do a great job for us and for my real estate clients. Our technician Austin is knowledgeable and friendly.

Bed bug exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
JosephLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great company always on-time, professional and reliable

Bed bug exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Eskimo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve used this service twice now and haven’t been let down. First go around I was having a really bad roach problem.. my neighbor gave me some socks with roach eggs in them. Not only did Michael Tucker and Darnell Walker make sure they got every little pest out but they also came back and made sure they were gone…

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Kathleen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We heard of this company by word of mouth and glad we did. We have just moved into the area and this was the first treatment of our home. Richard did a great job, arrived on time and knew a lot about the local insects and pests. Prices seem in line with other companies. Richard stands out to us as he is so knowledgeable.

Ant exterminationBed bug exterminationCockroach extermination
gisele10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Price

$95-6% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 74%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection152$61–$126
Bug & insect extermination104$67–$133
Termite inspection84$72–$371
Ant extermination78$71–$246
Termite extermination62$214–$426
Cockroach extermination60$71–$214
Home inspection56$66–$148
Spider extermination47$53–$133

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