PEST CONTROL SERVICES · LANCASTER, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%20+3Craft & service 20%28+5.6Value 10%89+8.9Momentum 8%99+7.9Track record 7%41+2.9Accountability 5%68+3.4Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE

Pest Arrest

Better than 25% of pest control services · #39 of 52

4.9★143 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
80%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pest Arrest for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$238–$426

All 2 Google reviews tagged “Termite extermination”

★★★★★ The · 8 months ago

Nick did a great job at our business! We had a lot of trouble with pests as we are along side a mountain/hill. We have not had ANY trouble since Pest Arrest came in to service our location! We will be using them personally for our residence and rental properties. STRONGLY RECOMMEND.

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
★★★★★ Leonard · 4 years ago

Nick and his team epitomize the word professional. Courteous, knowledgeable, responsible… just a few words I could use to describe Dallas Pest and Termite.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Pest, grey = pest control services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02023-Q2: 4.00★ (1 reviews)2023-Q3: 3.50★ (2 reviews)2023-Q4: 5.00★ (1 reviews)2024-Q1: 4.00★ (4 reviews)2024-Q2: 5.00★ (1 reviews)2025-Q1: 5.00★ (7 reviews)2025-Q2: 5.00★ (3 reviews)2025-Q3: 3.67★ (3 reviews)2026-Q1: 5.00★ (19 reviews)2026-Q2: 5.00★ (3 reviews)2026-Q3: 5.00★ (9 reviews)2026-Q4: 5.00★ (1 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

$95-25% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Great price 76%Reasonable 24%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%20+3Craft & service 20%28+5.6Value 10%89+8.9Momentum 8%99+7.9Track record 7%41+2.9Accountability 5%68+3.4Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
16
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
20
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
28
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
89
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
99
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
41
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
68

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+22 / −0
Professionalism
+12 / −0
Responsiveness
+25 / −0
Punctuality
+20 / −0
Value
+20 / −0

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