Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%20+3Craft & service 20%28+5.6Value 10%89+8.9Momentum 8%99+7.9Track record 7%41+2.9Accountability 5%68+3.4Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE

Pest Arrest

Lancaster, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 52 pest control services · 4.9★ from 143 Google reviews

Report card

Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and value; weakest: satisfaction.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Pest Arrest is better than 16% of pest control services.F
16
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Pest Arrest is better than 20% of pest control services.D
20
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Pest Arrest is better than 28% of pest control services.D
28
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Pest Arrest is better than 89% of pest control services.A
89
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Pest Arrest is better than 99% of pest control services.A
99
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Pest Arrest is better than 41% of pest control services.C
41
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Pest Arrest is better than 68% of pest control services.B
68

Reviews for your job

Customers hired Pest Arrest for 8 kinds of job.

Pest Arrest for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “General pest inspection”

★★★★★ Carol · 2 months ago

I really appreciate the excellent customer service from this company. The owner, Nick, is very knowledgeable and considerate and takes his time to explain what's going on. We called him first thing in the morning, and he came out to help us right away. I highly recommend him.

Paid $80–100Reasonable priceGeneral pest inspection
★★★★★ The · 8 months ago

Nick did a great job at our business! We had a lot of trouble with pests as we are along side a mountain/hill. We have not had ANY trouble since Pest Arrest came in to service our location! We will be using them personally for our residence and rental properties. STRONGLY RECOMMEND.

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
★★★★★ Eyal · 4 years ago

The crew at Dallas Pest Control are truly a professional team starting with the office scheduling to the service itself which I can only tell you is outstanding. Nick assisted me in a timely manner to treat the ant problem that came out of nowhere in the hot day. Mind you, I have an toddler at home and her safety is…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Leonard · 4 years ago

Nick and his team epitomize the word professional. Courteous, knowledgeable, responsible… just a few words I could use to describe Dallas Pest and Termite.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ kaylee · 4 years ago

Very good and professional service people. would recommend as they have been in service in the santa clarita area for over 20 years.

General pest inspection+ Responsiveness+ Punctuality+ Professionalism

Price

$95-25% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 24%Overpriced 0%Not sure 0%

Jobs customers hired them for

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