ANT EXTERMINATORS · AURORA, IL
Pest Arrest Pest Control - Aurora logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%74+25.9Reliability 15%84+12.6Craft & service 20%76+15.2Value 10%78+7.8Momentum 8%68+5.4Track record 7%11+0.8Accountability 5%66+3.3Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Pest Arrest Pest Control - Aurora

Better than 90% of ant exterminators · #4 of 40

5.0★154 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pest Arrest Pest Control - Aurora for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$187
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 35

All 31 Google reviews tagged “Ant extermination” · showing 20

★★★★★ Christine · 3 years ago

They are very respectful!. Very professional.

Ant extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jesus · 3 years ago

Thank you for your service, it was a great experience, so easy to talk with them, Brian was so professional, I will recommend Pest Arrest Pest Control to my family.

Ant extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Angel · 3 years ago

Excelente experiencia. Brian fue muy profesional a la hora de atenderme y de ofrecer el servicio. Es una empresa altamente recomendada y muy confiable. Sin duda los contrataría nuevamente!

Ant extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Maria · 3 years ago

Ecxelente servicio lo recomiedo al 100%, Brian fue muy amable, y muy profesional.

Ant extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Martha · 3 years ago

Great service, Brian was on time, he was friendly, and professional, I will definitely recommend them. Thank you for your service.

Ant extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jacq_ster · 3 years ago

I’m Rod Stringer; I used Pest Arrest today, so far very good results, I’ll post another review in a couple months :-)

Ant extermination+ Punctuality+ Quality
★★★★★ Susan · 3 years ago

Jason was very knowledgeable to explain the life cycle of the ants and then the options regarding coverage. Extremely efficient and through. Suzi Scheck

Ant extermination+ Quality+ Professionalism
★★★★★ Sara · 4 years ago

Ants! Ants! Ants! So many ants ! Thanks to pest arrest the ants aren't taking over ! I think we had them because of our dog food but after Eric did a spray we no longer saw them ! It's nice to not have them crawling everywhere anymore

Ant extermination+ Quality
★★★★★ Sean · 4 years ago

Technician was very communicative about the services and the process. Offered to service same day as the inspection. Reasonably priced so I'm happy so far!

Ant extermination+ Responsiveness+ Professionalism+ Value
★★★★★ Sarah · 5 years ago

Called and was able to get an appointment for the following day. James was 10mins early and explained exactly what he was going to do to get rid of my wasp problem. I have a townhouse and he was able to spot a wasp nest by neighbor's gutter so I will be recommending Pest Arrest for him too.

Ant exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Shailesh · 5 years ago

This is first time I'm using any pest control. Jason, friendly service manager, was right on time for inspection and estimation. He explained in detail about the service and the products they use. He was very flexible about schedule. On scheduled day, Json Arrived right on time. Notified me 30 min prior arrival.…

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tropical · 5 years ago

Responded super quick, tech was very knowledgeable and great to deal with. Highly recommend!!

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ deb · 5 years ago

Very professional and friendly. We were worried about ticks because of our dog going outside and getting into everything. They took care of the entire yard and even inside the house. What they use is safe for humans and pets. They were very informative and explained each step. Will definitely refer them to our…

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ K · 5 years ago

Very knowledgeable and great service. Explained what was needed and great pricing!

Ant exterminationCockroach exterminationRodent extermination
★★★★★ Farwa · 5 years ago

We called this company for rodent and ants extermination they gave us a good estimate and did a great job.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ joey · 5 years ago

Jason was on time and very nice and professional! Quick effective service highly recommend.

Ant exterminationHornet & wasp exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Erica · 5 years ago

I like how i got a good “bang for my buck”. He was honest that a one time spray was what I needed for my issue and it would take care of it. That a one time spray a year should do it. I thought it was just the exterior of the house (base, around windows and sofits). It was also the interior as well (he did…

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jen · 5 years ago

My experience was awesome! Jason was prompt with my appointment time. Explained all the services thoroughly, the treatments and methods he would use to get rid of ants and other pests in our home. Will definitely continue to use his services and I recommend Jason and Pest Arrest highly!

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Carolina · 5 years ago

Jason did an awesome job explaining the process. Very reassuring, he took the time to listen and also treated all the areas I was concern about. Overall great service.

Ant extermination+ Quality+ Professionalism
★★★★★ Kim · 5 years ago

Jason did a great job of explaining the services and methods for getting rid of ants. Will continue to use this company.

Ant extermination+ Responsiveness+ Punctuality+ Professionalism

Show more ant extermination reviews (11 more) →

vs category

Blue = Pest, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02022-Q3: 5.00★ (10 reviews)2023-Q1: 5.00★ (2 reviews)2023-Q2: 5.00★ (11 reviews)2023-Q3: 5.00★ (4 reviews)2023-Q4: 5.00★ (3 reviews)2024-Q1: 5.00★ (1 reviews)2024-Q2: 5.00★ (35 reviews)2024-Q3: 5.00★ (1 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q2: 5.00★ (21 reviews)2025-Q3: 5.00★ (2 reviews)2025-Q4: 5.00★ (1 reviews)2022-Q32023-Q42025-Q12026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%74+25.9Reliability 15%84+12.6Craft & service 20%76+15.2Value 10%78+7.8Momentum 8%68+5.4Track record 7%11+0.8Accountability 5%66+3.3Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
74
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
84
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
76
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
78
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
68
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
11
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
66

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+48 / −0
Professionalism
+54 / −0
Responsiveness
+44 / −0
Punctuality
+43 / −0
Value
+32 / −0

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