Analyzing 5,323,564 Reviews For 14,136 Experts

Experts Reviews · Company report
Pest Arrest Pest Control - Aurora logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%74+25.9Reliability 15%84+12.6Craft & service 20%76+15.2Value 10%78+7.8Momentum 8%68+5.4Track record 7%11+0.8Accountability 5%66+3.3Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Pest Arrest Pest Control - Aurora

Aurora, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 5.0★ from 154 Google reviews

📞 Call (630) 480-0636Request a call backWebsite ↗

Report card

Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and value; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Pest Arrest Pest Control - Aurora is better than 74% of ant exterminators.B
74
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Pest Arrest Pest Control - Aurora is better than 84% of ant exterminators.A
84
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Pest Arrest Pest Control - Aurora is better than 76% of ant exterminators.B
76
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Pest Arrest Pest Control - Aurora is better than 78% of ant exterminators.B
78
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Pest Arrest Pest Control - Aurora is better than 68% of ant exterminators.B
68
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Pest Arrest Pest Control - Aurora is better than 11% of ant exterminators.F
11
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Pest Arrest Pest Control - Aurora is better than 66% of ant exterminators.B
66

Reviews for your job

Customers hired Pest Arrest Pest Control - Aurora for 8 kinds of job.

Pest Arrest Pest Control - Aurora for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 38

All 8 Google reviews tagged “General pest inspection”

Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast, friendly and top notch customer service.

General pest inspection+ Professionalism
Shailesh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is first time I'm using any pest control. Jason, friendly service manager, was right on time for inspection and estimation. He explained in detail about the service and the products they use. He was very flexible about schedule. On scheduled day, Json Arrived right on time. Notified me 30 min prior arrival.…

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Tropical2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Responded super quick, tech was very knowledgeable and great to deal with. Highly recommend!!

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
FarwaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We called this company for rodent and ants extermination they gave us a good estimate and did a great job.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
Insanity1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were professional, arrived on time, and were helpful

General pest inspectionRodent extermination+ Punctuality+ Professionalism
Jen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My experience was awesome! Jason was prompt with my appointment time. Explained all the services thoroughly, the treatments and methods he would use to get rid of ants and other pests in our home. Will definitely continue to use his services and I recommend Jason and Pest Arrest highly!

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism
Dina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason was awesome! I (unfortunately) learned more about mice infestations than I ever wanted to know, but the good news is that I'm confident my mouse problem is going to be completely eradicated. I'm super happy!

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination31$71–$187
Rodent extermination14$76–$282
Hornet & wasp extermination14$58–$282
Spider extermination11$63–$151
Bee extermination10$161–$371
General pest inspection8$56–$116
Cockroach extermination7$76–$282
Mosquito extermination6$76–$144

Compare with

Kaptar Environmental Pest Control Services - Naperville logoKaptar Environmental Pest Control Services - NapervilleExperts Score 72Aurora · 4.97★Pest Arrest Pest Control logoPest Arrest Pest ControlExperts Score 71Aurora · 4.97★Men in Black Pest Control Services logoMen in Black Pest Control ServicesExperts Score 55Aurora · 4.95★