ANT EXTERMINATORS · AURORA, IL
Pest Arrest Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%89+13.4Craft & service 20%74+14.8Value 10%73+7.3Momentum 8%76+6.1Track record 7%36+2.5Accountability 5%71+3.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Pest Arrest Pest Control

Better than 93% of ant exterminators · #3 of 40

5.0★289 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pest Arrest Pest Control for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 21

All 4 Google reviews tagged “Bed bug extermination”

★★★★★ Eloise · 5 years ago

The new owners of our property used Pest Arrest and that took care of the roach problem we have had since last 2 years.

Bed bug exterminationCockroach exterminationMosquito extermination+ Quality
★★★★★ Guillermo · 5 years ago

James is a great and professional person

Bed bug exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Fariz · 5 years ago

They came on time and I saw the results very quickly

Bed bug extermination+ Responsiveness+ Punctuality+ Value
★★★★★ Joanna · 5 years ago

We used his service last spring of 2020 and waited a while to leave a review and I must say we have had no bugs, pests, etc. Don’t have to worry about my toddler getting bit, and every red ant, and other insects surrounding our house have been completely gone. It’s honestly such an amazing feeling not having to…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Pest, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q2: 5.00★ (11 reviews)2023-Q3: 4.81★ (16 reviews)2023-Q4: 5.00★ (24 reviews)2024-Q1: 5.00★ (7 reviews)2024-Q2: 5.00★ (15 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q1: 5.00★ (6 reviews)2025-Q2: 5.00★ (19 reviews)2025-Q3: 5.00★ (2 reviews)2025-Q4: 5.00★ (3 reviews)2026-Q2: 5.00★ (4 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

$170+72% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 8%Reasonable 92%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%89+13.4Craft & service 20%74+14.8Value 10%73+7.3Momentum 8%76+6.1Track record 7%36+2.5Accountability 5%71+3.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
66
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
89
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
74
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
73
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
76
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
36
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
71

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+86 / −0
Professionalism
+93 / −1
Responsiveness
+76 / −0
Punctuality
+70 / −0
Value
+69 / −0

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