Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%89+13.4Craft & service 20%74+14.8Value 10%73+7.3Momentum 8%76+6.1Track record 7%36+2.5Accountability 5%71+3.6Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCOREPest Arrest Pest Control
Aurora, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 5.0★ from 289 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Pest Arrest Pest Control is better than 66% of ant exterminators.B
66
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Pest Arrest Pest Control is better than 89% of ant exterminators.A
89
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Pest Arrest Pest Control is better than 74% of ant exterminators.B
74
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Pest Arrest Pest Control is better than 73% of ant exterminators.B
73
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Pest Arrest Pest Control is better than 76% of ant exterminators.B
76
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Pest Arrest Pest Control is better than 36% of ant exterminators.D
36
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Pest Arrest Pest Control is better than 71% of ant exterminators.B
71
Reviews for your job
Customers hired Pest Arrest Pest Control for 8 kinds of job.
Pest Arrest Pest Control for bed bug extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 21
All 4 Google reviews tagged “Bed bug extermination”
Eloise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
The new owners of our property used Pest Arrest and that took care of the roach problem we have had since last 2 years.
Bed bug exterminationCockroach exterminationMosquito extermination+ Quality
Guillermo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
James is a great and professional person
Bed bug exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Fariz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
They came on time and I saw the results very quickly
Bed bug extermination+ Responsiveness+ Punctuality+ Value
JoannaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
We used his service last spring of 2020 and waited a while to leave a review and I must say we have had no bugs, pests, etc. Don’t have to worry about my toddler getting bit, and every red ant, and other insects surrounding our house have been completely gone. It’s honestly such an amazing feeling not having to…
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Price
$170+72% vs typical ant exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 8%Reasonable 92%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hornet & wasp extermination | 30 | $58–$282 |
| Rodent extermination | 28 | $76–$282 |
| Ant extermination | 26 | $71–$187 |
| General pest inspection | 17 | $56–$116 |
| Spider extermination | 16 | $63–$151 |
| Bee extermination | 12 | $161–$371 |
| Bug & insect extermination | 8 | $61–$119 |
| Mosquito extermination | 6 | $76–$144 |
