Experts Reviews · Company report
Pest Arrest Pest Control - Castle Rock logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty66−3.4Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Pest Arrest Pest Control - Castle Rock

Castle Rock, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #248Position by Experts Score among all companies we track in this category. of 400 pest control services · 4.9★ from 51 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Arrest Pest Control - Castle Rock is better than 93% of pest control services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Arrest Pest Control - Castle Rock is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Arrest Pest Control - Castle Rock is better than 66% of pest control services.B
66
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Arrest Pest Control - Castle Rock is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Arrest Pest Control - Castle Rock is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Arrest Pest Control - Castle Rock is better than —% of pest control services.–
—

Reviews for your job

Customers hired Pest Arrest Pest Control - Castle Rock for 7 kinds of job.

Pest Arrest Pest Control - Castle Rock for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#252 / 346

All 14 Google reviews tagged “General pest inspection”

Marcus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They treated our house for a mite infestation. Michael thoroughly explained how the treatment worked, and made suggestions on what we could do to help keep the mites down like moving our wood pile to a location away from the side of the home etc. Very pleasant experience working with them.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Sally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had mud daubers building nests all around our house. Pest Arrest's fast response and quality service got rid of them in no time. They even scraped down the nests too!

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Professionalism
Alicia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a major carpet beetle issue in our house. Thanks to Pest Arrest, it's now resolved. Happy to have called them

General pest inspection+ Responsiveness+ Punctuality+ Quality
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pest Arrest is the BEST! The company answers the phone right away, schedules timely appointments, and their technicians are very professional and friendly. We’ve had Michael at our home a few times and he’s the epitome of professional.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
RussellLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very easy and fast to set up an appointment! They we’re very responsive and on time! I definitely felt it was a fair value.

General pest inspection+ Quality+ Professionalism
Jill12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service! And the pests were gone!

General pest inspectionSpider extermination+ Punctuality+ Professionalism+ Value
Edryse6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service very professional and family and pet friendly 😊 highly recommend! Brit was a great help

General pest inspection+ Quality+ Professionalism
Benjamin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Overall one of the best experiences I have had with any pest control company. I could not be any happier with the service Pest Arrest Pest Control provided.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Lindsay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Used this company at our house! Super satisfied the people were friendly and took care of business!!

General pest inspectionSpider extermination+ Quality+ Professionalism
Leah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and genuinely seemed to care about the issue. Knowledgeable and friendly. Worth the peace of mind. Will use again.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Jeremy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We used Pest Arrest recently to get rid of bugs and spiders in our new build home. Brittany was easy to schedule with, while being professional and friendly! We were able to get an appointment quickly, and Ethan was on time to the appointment. He was through, quick, and courteous during his time in our house. We haven’t seen any pests since their spray!

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism
Bria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brittany was so helpful In scheduling me for a spider service. She was pleasant on the phone and got me in super quick, I’ll definitely be spreading the word. Thank you Brittany! We need more employees like you!

General pest inspection+ Responsiveness+ Punctuality+ Professionalism
Andrea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We live next to an open field so we get quarterly service to keep rodents away. I highly recommend Ethan & Michael at Pest Arrest! They are timely, professional and provide exceptional service.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very good communication, professional and excellent work.

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection14$58–$128
Hornet & wasp extermination8$96–$282
Spider extermination8$76–$166
Rodent extermination7$81–$323
Bug & insect extermination3$61–$136
Cockroach extermination2$76–$246
Ant extermination2$81–$246

Compare with