Analyzing 10,643,57010.6M ReviewsFor 30,19830.2K Experts

Experts Reviews · Company report
Pest Arrest Pest Control - Castle Rock logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty66−3.4Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Pest Arrest Pest Control - Castle Rock

Castle Rock, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #248Position by Experts Score among all companies we track in this category. of 400 pest control services · 4.9★ from 51 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Arrest Pest Control - Castle Rock is better than 93% of pest control services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Arrest Pest Control - Castle Rock is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Arrest Pest Control - Castle Rock is better than 66% of pest control services.B
66
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Arrest Pest Control - Castle Rock is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Arrest Pest Control - Castle Rock is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Arrest Pest Control - Castle Rock is better than —% of pest control services.–
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Reviews for your job

Customers hired Pest Arrest Pest Control - Castle Rock for 7 kinds of job.

Pest Arrest Pest Control - Castle Rock for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#285 / 351

All 7 Google reviews tagged “Rodent extermination”

Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pest Arrest is the BEST! The company answers the phone right away, schedules timely appointments, and their technicians are very professional and friendly. We’ve had Michael at our home a few times and he’s the epitome of professional.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Brit7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Pest Arrest is your go to place! I called and spoke with their office staff and was able to get an appointment quickly despite the season we are in. The technician dispatched was so helpful in easing my mind and locating where these rodents have been coming from. Havent seen one or heard one since their visit. Will be using for ongoing treatment!

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was having some issues with rodents recently and have family coming to visit soon. Within a week I was able to call, schedule a rodent service and have the problem dealt with. Thank you Brittany for going above and beyond and for your speedy assistance! And thank you Ethan doing the job quickly and efficiently!

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
Talyah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thankful for Brittany for going above and beyond to get us scheduled for a rodent service. She was very thorough and sincere and made the process so seamless. we will definitely be back for any other critter issues we encounter!

Rodent extermination
Andrea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We live next to an open field so we get quarterly service to keep rodents away. I highly recommend Ethan & Michael at Pest Arrest! They are timely, professional and provide exceptional service.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Jim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We’ve used them multiple times to get rid of rats. They worked great

Rodent extermination+ Responsiveness+ Punctuality+ Quality
A13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Pest Arrest has 'eRATicated my outdoor rat problem. I strongly recommend their services, as they are very polite and professional and get the job done! I am also happy to be supporting a veteran owned company.

Rodent extermination+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection14$58–$128
Hornet & wasp extermination8$96–$282
Spider extermination8$76–$166
Rodent extermination7$81–$323
Bug & insect extermination3$61–$136
Cockroach extermination2$76–$246
Ant extermination2$81–$246

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