Analyzing 10,643,57010.6M ReviewsFor 30,19830.2K Experts

Experts Reviews · Company report
Pest Arrest Pest Control - Castle Rock logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty66−3.4Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Pest Arrest Pest Control - Castle Rock

Castle Rock, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #248Position by Experts Score among all companies we track in this category. of 400 pest control services · 4.9★ from 51 Google reviews

📞 Call (720) 466-7082Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Arrest Pest Control - Castle Rock is better than 93% of pest control services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Arrest Pest Control - Castle Rock is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Arrest Pest Control - Castle Rock is better than 66% of pest control services.B
66
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Arrest Pest Control - Castle Rock is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Arrest Pest Control - Castle Rock is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Arrest Pest Control - Castle Rock is better than —% of pest control services.–
—

Reviews for your job

Customers hired Pest Arrest Pest Control - Castle Rock for 7 kinds of job.

Pest Arrest Pest Control - Castle Rock for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$166
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#266 / 326

All 8 Google reviews tagged “Spider extermination”

Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They treated our home for black widow spiders and we haven't seen any since.

Spider extermination
Jill12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service! And the pests were gone!

General pest inspectionSpider extermination+ Punctuality+ Professionalism+ Value
Lindsay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Used this company at our house! Super satisfied the people were friendly and took care of business!!

General pest inspectionSpider extermination+ Quality+ Professionalism
Savannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you to Brittany for solving my spider problem! I called to schedule a spider service and Brittany was able to get me right in and the problem dealt with. As someone with a fear of spiders I highly appreciated the quick service and kind hearted attitude.

Spider extermination+ Responsiveness+ Punctuality+ Quality
Jeremy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We used Pest Arrest recently to get rid of bugs and spiders in our new build home. Brittany was easy to schedule with, while being professional and friendly! We were able to get an appointment quickly, and Ethan was on time to the appointment. He was through, quick, and courteous during his time in our house. We haven’t seen any pests since their spray!

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism
Phyllisha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called in and spoke with Brittany who was so professional, kind and helpful. She was able to get me scheduled for a spider treatment so quickly and helped work around my crazy schedule. I will definitely be coming back for any future creepy crawly needs thanks to her phenomenal customer service. Big thank you to Joe as well who left no stone unturned!

Spider extermination+ Responsiveness+ Punctuality+ Professionalism
Climaate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’m writing this review to thank Pest Arrest for going above and beyond to help me with my recent rodent activity. The team at Pest Arrest got me scheduled with Ethan. Ethan was able to pin point our current issue and provide a treatment plan that was budget friendly. He will be out in 2 weeks to check on how it all…

Spider extermination+ Responsiveness+ Punctuality+ Quality
Arianna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brit was amazing, she was very attentive to any questions I had and got me booked! They came out and the service was great!

Spider extermination+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection14$58–$128
Hornet & wasp extermination8$96–$282
Spider extermination8$76–$166
Rodent extermination7$81–$323
Bug & insect extermination3$61–$136
Cockroach extermination2$76–$246
Ant extermination2$81–$246

Compare with

Out Right Wildlife Solutions, LLC logoOut Right Wildlife Solutions, LLCExperts Score 95Castle Rock · 4.96★Rocky Mountain Pest and Wildlife logoRocky Mountain Pest and WildlifeExperts Score 90Castle Rock · 4.92★Omnis Pest Control logoOmnis Pest ControlExperts Score 85Castle Rock · 4.84★