Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Pest Assassin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%93+6.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Pest Assassin

Fishers, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 121 wildlife removal services · 5.0★ from 291 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Assassin is better than 95% of wildlife removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Assassin is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Assassin is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Assassin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Assassin is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Assassin is better than 93% of wildlife removal services.A
93

Reviews for your job

Customers hired Pest Assassin for 8 kinds of job.

Pest Assassin for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 78
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Bug & insect extermination” · showing 20

Kara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

William always is friendly and does a great job keeping the pests away!

Paid $200+Reasonable priceBug & insect extermination
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Techs are always polite, respectful, and knowledgeable. Scheduling is also a breeze.

Bug & insect extermination
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jeff was professional, friendly, and knowledgeable.

Reasonable priceBug & insect exterminationAnt extermination
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

William was a wonderful person. Very professional. Answered all my questions. Hope he comes back to service my house.

Great priceRodent exterminationSpider exterminationGeneral pest inspection
Jewellia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had a great experience with this company. William was awesome to work with! I have them come out to my house quarterly and they always do a great job.

Paid $80–100Reasonable priceBug & insect extermination
Edna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

William was very informative and helpful. He answered all my questions and went above and beyond to make sure I was satisfied with his preventative spray. One of the best techs I've had so far through this process.

Paid $160–180Reasonable priceBug & insect extermination
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

William did a fantastic job. Highly recommend this service.

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
WilliamLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have been using Pest Assassin for a year now, for several different things. They come out 4 times a year but will come out extra if something is needed in between...this time it was because there was a family of mice living outside along the side of my house. They were able to send out their technician the very…

Great priceRodent exterminationSpider exterminationBug & insect extermination
Audrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My grandmother had Jeff come and spray for insects! He worked very thoroughly and was very people friendly! They greatly appreciated his time

Paid $1–20Great priceSpider exterminationBug & insect extermination
Elesha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Josefina was great!

Bug & insect extermination
Alisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I called for an appointment and I was able to be scheduled within a couple of days. Francisco came out and was very helpful and knowledgeable. He was quick but also very thorough. I would definitely recommend Pest Assassin!

Bug & insect extermination
ToddLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Eddie was very knowledgeable and thorough! Great customer service and great resource for dealing with a difficult issue!

Paid $160–180Reasonable priceBug & insect exterminationBed bug extermination
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Francisco was very nice, professional and very thorough. He taught me about a bug I had seen but he warned me they can bite. I will always call them for help with pests.

Paid $140–160Reasonable priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Jane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mike was professional,friendly, and explained everything to us. Even my husband liked him and he doesn't like anybody 😄

Not sureBug & insect extermination
The6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Mike Dooley is such an amazing technician who is very friendly & thorough! I will definitely use this company again & request Mike Dooley. Thank you again Mike for helping me out & thinking about my compromised immune system!

Bug & insect extermination+ Professionalism
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike Dooley did a phenomenal job. Communicated well through the whole process and took care of everything in a timely manner.

Bug & insect exterminationService not listed+ Punctuality+ Quality+ Professionalism
Sue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Very professional.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Samuel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tech was very knowledgeable and professional.Completed job as agreed and was polite.

Bug & insect exterminationSpider extermination+ Quality+ Professionalism
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Showed up promptly, finished job efficiently. Did a great job. Very kind.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Lee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mike Dooley was great and friendly. Glad I chose this company to take care of my home pest control.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality

Show more bug & insect extermination reviews (5 more) →

Price

$186+80% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 65%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination25$68–$133
Hornet & wasp extermination25$73–$246
General pest inspection18$61–$126
Ant extermination17$73–$246
Bed bug extermination13$170–$385
Spider extermination11$53–$128
Rodent extermination10$68–$282
Mosquito extermination9$61–$99

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