Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Pest Away LLC logo

Pest Away LLC

Pest control service · White Settlement, TX · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 53 rodent controlPosition by Experts Score among all companies we track in this category. · better than 98%
5.0 ★★★★★ 81 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$137typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
📞 Call (682) 350-6180Request a call backWebsite ↗

Pest Away LLC at a glance

Google reviewers rate Pest Away LLC five stars based on eighty-one reviews, noting the owner responds to all feedback. Customers frequently cite same-day availability, thorough inspections, and detailed explanations of treatments for ants, roaches, and wasps. Pricing is described as fair and affordable, with many clients valuing the honesty and professional communication. Recurring themes include punctual arrivals and effective results, leading to ongoing quarterly service plans. No common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 81 reviews (100% five-star).
  • Reviews on this page: 81 Google reviews (72 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Rodent Control serving White Settlement, Texas.

Data from Google, last updated October 26, 2026.

Score profile vs other rodent control

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

Satisfaction100Reliability99Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 100 (median 94)Reliability: 99 (median 92)Value: 100 (median 100)Momentum: 100 (median 100)
Pest Away LLCRodent Control median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Away LLC: 100/100 on this factor. Category median: 94.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Away LLC: 99/100 on this factor. Category median: 92.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Away LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Away LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–

Bar = this company · dark tick = category median.

Star ratings

81 Google reviews we collected

  • 5 stars81100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 72 written reviews

  • Praise183100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1464%
  • Reasonable732%
  • Overpriced00%
  • Not sure15%
$137+24% vs typical rodent control

Middle half of what 15 customers paid ($115–$172) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4826%
  • Quality & results4022%
  • Speed & response2514%
  • Would recommend2313%
  • Communication1810%
  • Price & value158%
  • Honesty & trust148%

What customers talk about

We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was polite, efficient, and worked around a dentist appointment that I had today.”
  • “He is very thorough and sent me photos of all his work with detailed explanations.”
  • “The technician Rich was incredibly friendly, respectful, professional and efficient.”
  • “I would definitely recommend Rich and PestAway to anyone looking for reliable, quality pest control!”
  • “He answered all of my questions, did a solid job explaining what he was doing, and even took care of a little wasp problem I was not aware I had.”
  • “Fair pricing, but more importantly is their honesty & integrity.”
  • “He took his time treating the property - you can tell he takes pride in his work and genuinely cares about doing a good job.”

People customers mention

  • Rich 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Pest Away LLC for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Ang9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Richie was right on it. He made time to come on same day I called. He is very thorough and sent me photos of all his work with detailed explanations. He put warranty on his work too!

Paid $200+Not sureHornet & wasp exterminationAnt extermination
Mat12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Fair pricing, but more importantly is their honesty & integrity. I thought I had a serious (and expensive) issue but Rich showed me that I didn’t. He will always get my business.

Paid $180–200Great priceHome inspection
LaKisha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My experience with Rich’s Peat Control was amazing!!! Firstly, Rich was on time and professional. He was also extremely informative. He circled the perimeter inside and out first. Then he applied the pest solution. The smell of it was pleasant and not at all harsh. He took pictures of areas that needed attention to…

Paid $80–100Great priceGeneral pest inspection
Jenny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with this pest control service! The technician Rich was incredibly friendly, respectful, professional and efficient. He arrived on time, quickly identified the issue as Argentine ants, explained what he was doing, and got everything treated without making the process feel stressful or…

Paid $160–180Great priceAnt extermination
Archelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I am extremely happy with the service I received from Rich. He came the same day I contacted him to inspect. He was honest and very upfront with me and his prices are great! So far it’s been a week and I have yet to see another ant. I am very pleased with his customer service as well, thank you so much Rich!

Paid $120–140Great priceHome inspectionAnt extermination
KamsoLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a German roach infestation and called Pest Away for their services. The service was very great. Mr Richard (the owner) was very professional, on time, and very thorough. He listened to all my concerns and had no problems moving my freezers around to get to all the problem areas. He explained everything clearly…

Paid $140–160Cockroach exterminationBug & insect extermination

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination10$81–$186
Ant extermination10$86–$167
General pest inspection9$53–$116
Bug & insect extermination7$63–$128
Home inspection6$56–$156
Spider extermination4$81–$144
Cockroach extermination3$91–$246
Mosquito extermination2$58–$111

Compare with

Photos

Customer reviews

5.0 ★★★★★ 81 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jill HenryLocal Guide · 29 reviewsTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rich, the owner of this company is fantastic. Answered all my pest control questions with confidence. The amount of care he put into my home is awesome. He came with all the tools and sprays and left with my house smelling wonderful. rich knows this business and gives 100% of himself because he owns the company. I had Alamo for 30 years and while I like them, they most certainly weren’t his personal as Rich. It’s better to have Rich. We are all focused on than one of the big pest control firms. Rich will take care of you for less cost and more care. Thanks, Rich.

Response from the owner · a week ago

Jill, thank you so much for the wonderful review and for choosing Pest Away L.L.C. for your home’s pest control needs! I truly appreciate your trust and recommendation. As a locally owned and operated pest control company, I take pride in providing personalized service, honest answers, and dependable pest management tailored to each home. My goal is to deliver the kind of quality pest control service, attention to detail, and customer care that homeowners deserve. At Pest Away L.L.C., I believe you shouldn’t have to choose between effective pest control and personal service. Whether you need residential pest control, preventative pest treatments, or help addressing common household pests, I’m committed to providing professional service at a fair price throughout Fort Worth and the surrounding Dallas–Fort Worth (DFW) area. Jill, thank you again for supporting a local business and allowing me to take care of your home. Your feedback means a great deal to me, and I look forward to continuing to provide you with reliable, affordable pest control and the personal attention you deserve! — Rich, Owner of Pest Away L.L.C.

Ang P.9 reviewsTotal number of Google reviews Ang has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Richie was right on it. He made time to come on same day I called. He is very thorough and sent me photos of all his work with detailed explanations. He put warranty on his work too!

  • Price assessment: Not sure
  • Price: $200+
  • Services: Hornet & wasp extermination, Ant extermination
  • Pest type: Ants, Spiders, Other
Response from the owner · a week ago

Thank you, Ang P. for the wonderful 5-star review! At Pest Away L.L.C, we take pride in providing fast, reliable, and thorough pest control services in Fort Worth, TX, and the surrounding areas. I'm glad I could come out the same day you called, document my work with photos, and provide detailed explanations every step of the way. We stand behind our work with a warranty because your peace of mind and satisfaction are our top priorities. If you're looking for a dependable local pest control company in Fort Worth, Texas, we appreciate the opportunity to earn your trust. Thank you for choosing Pest Away L.L.C and for your recommendation!

Mat Stolley12 reviewsTotal number of Google reviews Mat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fair pricing, but more importantly is their honesty & integrity. I thought I had a serious (and expensive) issue but Rich showed me that I didn’t. He will always get my business.

  • Price assessment: Great price
  • Price: $180–200
  • Services: Home inspection
  • Pest type: Ants
Response from the owner · 2 weeks ago

Mat, thank you for the kind words and for trusting Pest Away LLC! Honesty and integrity are at the heart of what we do. We believe in providing honest pest control inspections and recommending only what’s truly needed. We appreciate your support and look forward to continuing to provide reliable, affordable pest control services in our local community for years to come!

Ta'Necia CoxLocal Guide · 16 reviewsTotal number of Google reviews Ta'Necia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice person and very informative. Overall great work.

  • Price assessment: Reasonable price
  • Price: $140–160
  • Services: Spider extermination, Bug & insect extermination, Ant extermination
  • Pest type: Ants, Cockroaches, Spiders, Other
Response from the owner · 2 weeks ago

Thank you, Ta’Necia, for the 5-star review! We truly appreciate your kind words about our service and professionalism. At Pest Away L.L.C, we’re committed to providing informative, thorough, and reliable pest control solutions. Thank you for choosing us—we appreciate your business!

Donna Eales4 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called Rich this morning and he was here this afternoon. He was polite, efficient, and worked around a dentist appointment that I had today. Very reasonably priced and I will be calling him for any and all pest control needs for sure!

  • Services: Hornet & wasp extermination
Response from the owner · a month ago

Thank you, Donna, for the 5-star review! We truly appreciate your kind words and are glad we could provide prompt, professional, and affordable pest control service that worked around your schedule. We look forward to being your trusted pest control company for all your future needs. Thank you for choosing Pest Away L.L.C!

Shelby Patrice5 reviewsTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service! Everything was taking care of in a prompt manner! I see excellent results!

Response from the owner · a month ago

Thank you, Shelby, for the great review! We’re glad you had a positive experience with Pest Away LLC. We take pride in providing prompt, professional pest control service and effective solutions for homeowners throughout the Fort Worth and Dallas-Fort Worth area. We truly appreciate your business and look forward to keeping your home protected!

Mary ConsuellaLocal Guide · 45 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome service. Very professional and quick response . Affordable pest control quarterly plans.

Response from the owner · a month ago

Thank you, Mary Consuella, for the great review! We appreciate you choosing Pest Away L.L.C for professional, responsive, and affordable pest control. We’re proud to offer convenient quarterly pest control plans and look forward to keeping your home pest-free! 🐜🏠

Justin SmithLocal Guide · 15 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Above and beyond!!!

Response from the owner · a month ago

Thank you so much, Justin, for the 5-star review! We truly appreciate you recognizing the effort we put into going above and beyond. At Pest Away LLC, our goal is to provide dependable service, attention to detail, and solutions that give our customers peace of mind. We appreciate your business and look forward to taking care of you again!

Dietra9 reviewsTotal number of Google reviews Dietra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional.

  • Price assessment: Great price
Response from the owner · a month ago

Thank you so much, Dietra, for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate you taking the time to share your experience. At Pest Away L.L.C, we pride ourselves on providing professional, reliable, and thorough service to every customer. Thank you for choosing Pest Away—we look forward to taking care of you again in the future!

D MLocal Guide · 23 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am extremely pleased with my service from Pest Away. Rich responded to my weekend inquiry and got me scheduled for service the next business day. He answered all of my questions, did a solid job explaining what he was doing, and even took care of a little wasp problem I was not aware I had. Thank you, Rich.

  • Price assessment: Reasonable price
  • Services: Ant extermination
Response from the owner · a month ago

Thank you so much, D.M., for the fantastic 5-star review! ⭐⭐⭐⭐⭐ I truly appreciate you choosing Pest Away L.L.C. and taking the time to share your experience. I’m glad I was able to respond quickly to your weekend inquiry, get you scheduled for the next business day, and answer all of your questions along the way. I’m also happy we caught that wasp issue before it became a bigger problem! 🐝 Protecting your home and giving you peace of mind is what we’re all about. Thank you again for trusting Pest Away L.L.C. We sincerely appreciate your business and your recommendation.

Pest Away LLC on Google Maps →

Business details