Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Pest Away LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Pest Away LLC

White Settlement, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 53 rodent control · 5.0★ from 81 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Away LLC is better than 100% of rodent control.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Away LLC is better than 99% of rodent control.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Away LLC is better than —% of rodent control.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Away LLC is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Away LLC is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Away LLC is better than —% of rodent control.–
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Reviews for your job

Customers hired Pest Away LLC for 8 kinds of job.

Pest Away LLC for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Bug & insect extermination”

Ta'NeciaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very nice person and very informative. Overall great work.

Paid $140–160Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Shlese5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I can't thank God enough for Pest Away LLC. I called around 9am in a panic and they were providing excellent service by noon that same day. They went over and beyond any pest services I had received in the past with other companies. I will now only be using them for all of my pest concerns (which my not be much…

Great priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Solana12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great work! Took his time and cares about the end result

Paid $160–180Great priceBug & insect exterminationAnt extermination
KamsoLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a German roach infestation and called Pest Away for their services. The service was very great. Mr Richard (the owner) was very professional, on time, and very thorough. He listened to all my concerns and had no problems moving my freezers around to get to all the problem areas. He explained everything clearly…

Paid $140–160Cockroach exterminationBug & insect extermination
LaceyLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a sudden issue with flies at my dad’s house, and needed it treated asap. I got 3 quotes, and while their quote was by far the most affordable, I had chose this company based on it being local, family-owned, and a Black-owned business. And I have to say, I’m very very happy with my choice. Great affordable…

Paid $120–140Great priceGeneral pest inspectionBug & insect extermination
Kaity6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Richard was extremely friendly, professional, and did an incredible job. He was very helpful in knowing how to best approach our ant problem and was very thorough in getting every corner of our new house sprayed. He even found and got the black widow in the attic, and did well with our dogs in the house! We will…

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Cassandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional. Great job done!

Bug & insect extermination

Price

$137+24% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 32%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination10$81–$186
Ant extermination10$86–$167
General pest inspection9$53–$116
Bug & insect extermination7$63–$128
Home inspection6$56–$156
Spider extermination4$81–$144
Cockroach extermination3$91–$246
Mosquito extermination2$58–$111

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