Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Pest Badger Grand Rapids logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%95+13.4Replies to reviews 7%34+2.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Pest Badger Grand Rapids

Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #158Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 938 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Badger Grand Rapids is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Badger Grand Rapids is better than 95% of pest control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Badger Grand Rapids is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Badger Grand Rapids is better than 95% of pest control services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Badger Grand Rapids is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Badger Grand Rapids is better than 34% of pest control services.D
34

Reviews for your job

Customers hired Pest Badger Grand Rapids for 8 kinds of job.

Pest Badger Grand Rapids for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 128
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Bed bug extermination”

Sara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Took there time to explain everything out. Definitely going to go through them to get my house done.

Paid $100–120Reasonable priceHome inspectionBed bug extermination
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Aiden from Pest Badger was amazing!!! After one treatment we only found dead bugs. He came out the next week and rechecked and sprayed our two areas that were most impacted after checking all of our house again. Aiden then came back out just for our peace of mind a 3rd time and didn't find anything!! The entire…

Paid $200+Reasonable priceBed bug extermination
L2L5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ryan has done a great job and continues to flow up on his visits.

Paid $140–160Great priceBed bug extermination
ClintonLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This is the second time we are working with Aiden. We had bed bugs last fall, and the previous company we worked with treated our home nine different times, each with a two-week interval between treatments, and did not eradicate them. We hired Pest Badgers, and Aiden, and they were gone after one treatment. We…

Paid $100–120Great priceBed bug extermination
tobia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The gentleman was on time and very polite. He went through the whole house and inspected it and gave me a through explanation of what I needed to have done and did the job very professionally.

Paid $60–80Great priceHome inspectionCockroach exterminationBed bug extermination
ClintonLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If I could give 10 stars, I would. After NINE treatments with another Grand Rapids company, we still had an infestation of bed bugs. I called Dustin and shared my horror story. He read the notes of what the company was (and more importantly wasn't) doing and said he'd have a tech out to our home the next day. Aiden…

Bed bug extermination

Price

$122+3% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 66%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination123$66–$146
Lawn pest control88$66–$139
Spider extermination78$73–$159
Home inspection75$66–$173
General pest inspection74$66–$136
Hornet & wasp extermination61$99–$282
Mosquito extermination59$66–$106
Rodent extermination54$91–$323

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