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Pest Control Center Inc.

Pest control service · Sacramento, CA · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#140 of 315 pest control servicesPosition by Experts Score among all companies we track in this category. · better than 56%
5.0 ★★★★★ 1,080 Google reviews · 24 photos
97%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
37%reviews answered by the owner
$96typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Pest Control Center Inc. at a glance

Customers frequently praise the company for punctual, thorough, and professional service, noting that technicians communicate effectively, address specific concerns, and explain treatments. Recurring themes include friendly interactions, detailed inspections, and consistent results for pests like rodents and insects. Some lower-rated reviews criticize missed infestation areas, rushed visits, or scheduling delays, while one reviewer mentioned a perceived decline in spray material usage and attempts to upsell services.

  • Google rating: 5.0 out of 5 from 1,080 reviews (97% five-star).
  • Reviews on this page: 1,080 Google reviews (748 with written comments, 8 with photos).
  • Owner responses: the business replied to 37% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Pest Control Service serving Sacramento, California.

Data from Google, last updated November 1, 2026.

Score profile vs other pest control services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction96Reliability96Craft & service98Value100Momentum100Replies to reviews58Satisfaction: 96 (median 94)Reliability: 96 (median 93)Craft & service: 98 (median 96)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 58 (median 96)
Pest Control Center Inc.Pest Control Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Control Center Inc.: 96/100 on this factor. Category median: 94.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Control Center Inc.: 96/100 on this factor. Category median: 93.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Control Center Inc.: 98/100 on this factor. Category median: 96.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Control Center Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Control Center Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Control Center Inc.: 58/100 on this factor. Category median: 96.C
58

Bar = this company · dark tick = category median.

Star ratings

1,080 Google reviews we collected

  • 5 stars1,04897%
  • 4 stars262%
  • 3 stars10%
  • 2 stars40%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 748 written reviews

  • Praise1,130100%
  • Complaints40%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2624%
  • Reasonable7469%
  • Overpriced11%
  • Not sure66%
$96-15% vs typical pest control services

Middle half of what 68 customers paid ($83–$179) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude43839%
  • Quality & results28225%
  • Speed & response17315%
  • Would recommend908%
  • Communication757%
  • Honesty & trust494%
  • Price & value272%

What customers talk about

We read 748 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Always very friendly and pleasant listens to our concerns and sprays accordingly.”
  • “Kyle pays attention to detail and provides great service.”
  • “Nathan did a great job and got rid of my mole problem immediately.”
  • “I highly recommend you call the Pest Control Center sooner rather than later.”
  • “Nick was very helpful, did a thorough inspection, and explained all of his findings well.”
  • “super good communication, personable, and trustworthy.”
  • “Worth the money and commitment 🥰 Grateful for your service”

People customers mention

  • James 15 reviews
  • Nick 14 reviews
  • Kyle 13 reviews
  • Mark 13 reviews
  • Andrew 12 reviews
  • Paul 11 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Pest Control Center Inc. for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Steve9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Dan has been doing our pest control on our home for several years. He is gracious and give great attention to detail. And he is great to have around.

Paid $60–80Great priceGeneral pest inspection
GeriLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Kyle is our regular Pest control guy. Always very friendly and pleasant listens to our concerns and sprays accordingly.

Paid $80–100Reasonable priceBug & insect extermination
DeborahLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Excellent customer service, on time and thorough. Worth the money and commitment 🥰 Grateful for your service

Paid $80–100Great priceGeneral pest inspection
GlendaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Mice intrusion repairs completed. No new mice in the traps. How do I reach customer service? Did I pay for a set number of weeks? How do I stop the weekly trapping service? Why can't I just leave a review on your page without being forced to make a public review? Now I am stuck in a loop that I can' t leave a review…

Paid $180–200Reasonable priceRodent extermination
MaryLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Jack was great! We discussed our concerns with a few problem areas and he made sure to address our issues. We are literally bug-free!

Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionAnt extermination
Pastor9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My Pest Control Tech Dusty always does a great job! He always asks if there’s any issues or problems that we’ve been dealing with So he can make sure to address those and I appreciate that! I always feel like they do a great job!

Paid $80–100Reasonable priceService not listed

Photos

Customer reviews

5.0 ★★★★★ 1,080 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Diane Lund1 reviewTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very efficient service by Joshua!

  • Price assessment: Great price
  • Services: Rodent extermination
  • Pest type: Rodents
Joan Schwartz8 reviewsTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thanks to Pest Control Center and Abel, their field representative.

  • Price assessment: Reasonable price
  • Services: Hornet & wasp extermination, Rodent extermination
  • Pest type: Ants, Rodents, Spiders
Response from the owner · 3 days ago

Thank you for the great review. We all are here to help everyone be as pest free as possible. We will let Abel know the good word you said about him. Please pass on the good words about us and you will benifit with a $45.00 credit for friends that sign up with your referral. No limit. Thank you again.

mar hum11 reviewsTotal number of Google reviews mar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kyle pays attention to detail and provides great service.

  • Price assessment: Reasonable price
  • Services: Spider extermination
  • Pest type: Ants, Spiders
John Smith9 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very Customer Responsive Service.

  • Price assessment: Great price
  • Price: $60–80
  • Services: Hornet & wasp extermination, Rodent extermination, Termite inspection, Termite extermination
  • Pest type: Ants
johnson robert4 reviewsTotal number of Google reviews johnson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nathan consistently provides excellent service over the years.

  • Price assessment: Reasonable price
  • Services: Hornet & wasp extermination, Rodent extermination
  • Pest type: Ants, Rodents, Spiders
Michael Crawley8 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thanks Dusty.

  • Price assessment: Not sure
  • Services: Flea & mite extermination
  • Pest type: Other
Steve Buerer9 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dan has been doing our pest control on our home for several years. He is gracious and give great attention to detail. And he is great to have around.

  • Price assessment: Great price
  • Price: $60–80
  • Services: General pest inspection
Response from the owner · 3 years ago

Thanks, Steve Buerer!

Geri HLocal Guide · 35 reviewsTotal number of Google reviews Geri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kyle is our regular Pest control guy. Always very friendly and pleasant listens to our concerns and sprays accordingly.

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: Bug & insect extermination
  • Pest type: Ants, Spiders
Response from the owner · a year ago

Thank you, Geri, for the 5-star review! We're so pleased to hear that Nick was pleasant, attentive, and addressed all your concerns with care. His thorough work is a testament to our commitment at Pest Control Center to deliver top-notch service. We appreciate your kind words and look forward to keeping your home pest-free!

Deborah Boutte' AuthorLocal Guide · 16 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent customer service, on time and thorough. Worth the money and commitment 🥰 Grateful for your service

  • Price assessment: Great price
  • Price: $80–100
  • Services: General pest inspection
Glenda AtwoodLocal Guide · 19 reviewsTotal number of Google reviews Glenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mice intrusion repairs completed. No new mice in the traps. How do I reach customer service? Did I pay for a set number of weeks? How do I stop the weekly trapping service? Why can't I just leave a review on your page without being forced to make a public review? Now I am stuck in a loop that I can' t leave a review for the tech without getting directed back here to google.

  • Price assessment: Reasonable price
  • Price: $180–200
  • Services: Rodent extermination

Pest Control Center Inc. on Google Maps →

Business details