Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Pest Control Consultants logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%90+21.8Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Pest Control Consultants

Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #167Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 136 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Control Consultants is better than 85% of pest control services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Control Consultants is better than 90% of pest control services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Control Consultants is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Control Consultants is better than 98% of pest control services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Control Consultants is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Control Consultants is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Pest Control Consultants for 8 kinds of job.

Pest Control Consultants for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$99–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#105 / 206
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Hornet & wasp extermination” · showing 20

Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Jordan was communicative, professional, fast and good to my dogs. 😊

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Romello4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ramey’s did a great. He went above and beyond. He treated areas of my house that I didn’t ask for and I really do appreciate it. The price was a great price. I would definitely recommend pest control consultation.

Paid $200+Great priceHornet & wasp extermination
JillLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Thank you for treating for mosquitos and ticks

Hornet & wasp extermination
Bonnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jordan was great for our service today. He ensured the dog didn’t need to go out (he did) before he started. He also found a wasp nest under the back porch and was thorough in taking care of that with a special chemical and in communicating with me what to expect following the treatment for the wasp nest. Very impressed with the service he provided!

Paid $60–80Great priceHornet & wasp exterminationMosquito exterminationBug & insect extermination
Travis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service, and very knowledgable.

Paid $160–180Reasonable priceHornet & wasp extermination
B.Local Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan was very friendly and professional. He took care of a ground bee nest and inspected the rest of the property.

Paid $140–160Reasonable priceHornet & wasp extermination
K7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ramsey was Great!..took care of all my concerns.. very polite and respectful! Above and beyond!!

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
AndyLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordon took the time to talk with me about the pest control treatment. He also inspected a couple of locations and treated them. Fingers crossed for fewer pests!

Reasonable priceHornet & wasp extermination
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ramey was at my house today? Very thorough and pleasant to work with.

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
eric14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing experience. I never had pest control before and was hesitant because I didn’t think it actually did anything. I saved tons of time and actually haven’t seen a bug since I started, was one of the first customers. Thanks Chandler, thanks Connor Family owned business’ for the win

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationTermite inspection
SuprIEG11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Connor Knocked on my door and they blew it out of the park. We were using another company at the time and didn’t really see a reason to switch (because bugs are bugs at the end of the day) but I figure why not give the local guys a shot. Now I am actually excited for when they stop by the tech was amazing and it’s…

Paid $160–180Great priceHornet & wasp exterminationRodent exterminationTermite inspection
SallyLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ramey did a great job. He was respectful and quickly did his work. Overall, I'm very happy with PPC. I no longer have any issues with bugs in or around my home

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Sue4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Raymey did a great job....much better than the last company. We were happy with what he did. Forgot to have him do are basement. He can do it next time.

Paid $180–200Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Isaiah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent same day service, Ramey did a great job even late into the evening.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
SUSANLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was under contract with another company for pest control for monthly pest control, however I haven't seen them every month despite the fact that I pay monthly. I decided to change to a local company with additional services for just $9.00 per month. Since it is summer to combat ticks and mosquitoes. The service…

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
JulieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and explained everything. Open to questions now and in the future.

Paid $180–200Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
George7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very helpful and knowledgeable.

Paid $200+Great priceHornet & wasp exterminationRodent exterminationTermite inspection
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very Professional and took the time to explain everything.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Jim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jordon did an excellent job. Informative and went the extra mile. Very happy

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
Robin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service by Devin Goodeill!

Reasonable priceHornet & wasp exterminationRodent extermination

Show more hornet & wasp extermination reviews (21 more) →

Price

$79-34% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 56%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination41$99–$282
Bug & insect extermination39$66–$146
Ant extermination30$86–$246
Mosquito extermination29$66–$106
General pest inspection25$66–$136
Spider extermination24$73–$159
Rodent extermination24$91–$323
Flea & mite extermination14$124–$323

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