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Pest Control Consultants

Pest control service · Grand Rapids, MI · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%90+21.8Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#167 of 256 pest control servicesPosition by Experts Score among all companies we track in this category. · better than 35%
4.9 ★★★★★ 136 Google reviews · 5 photos
91%five-star reviews
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
$79typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Pest Control Consultants at a glance

Google reviewers rate Pest Control Consultants 4.9 out of 5 based on 136 reviews, noting that the owner responds to 92 percent of feedback. Customers frequently praise the technicians for being punctual, knowledgeable, and communicative, often highlighting thorough treatments for ants, ticks, and wasps while accommodating pets. Recurring criticisms involve contract terms, specifically complaints about mandatory one-year agreements, cancellation fees, and discrepancies between explained service inclusions and actual coverage.

  • Google rating: 4.9 out of 5 from 136 reviews (91% five-star).
  • Reviews on this page: 134 Google reviews (73 with written comments, 1 with photos).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Pest Control Service serving Grand Rapids, Michigan.

Data from Google, last updated November 3, 2026.

Score profile vs other pest control services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

Satisfaction85Reliability90Craft & service–Value98Momentum100Replies to reviews100Satisfaction: 85 (median 93)Reliability: 90 (median 92)Value: 98 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 97)
Pest Control ConsultantsPest Control Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Control Consultants: 85/100 on this factor. Category median: 93.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Control Consultants: 90/100 on this factor. Category median: 92.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Control Consultants: 98/100 on this factor. Category median: 100.A
98
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Control Consultants: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Control Consultants: 100/100 on this factor. Category median: 97.A
100

Bar = this company · dark tick = category median.

Star ratings

134 Google reviews we collected

  • 5 stars12291%
  • 4 stars86%
  • 3 stars21%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 73 written reviews

  • Praise8798%
  • Complaints22%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3236%
  • Reasonable5056%
  • Overpriced22%
  • Not sure56%
$79-34% vs typical pest control services

Middle half of what 63 customers paid ($61–$136) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results2933%
  • Staff & attitude2629%
  • Speed & response1213%
  • Communication1213%
  • Price & value56%
  • Would recommend56%

What customers talk about

We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He also found a wasp nest under the back porch and was thorough in taking care of that with a special chemical and in communicating with me what to ex…”
  • “Jordan was communicative, professional, fast and good to my dogs.”
  • “Jordan did a great job, explained what he was going and was really quick.”
  • “…d was thorough in taking care of that with a special chemical and in communicating with me what to expect following the treatment for the wasp nest.…”
  • “Great service, friendly, knowledgeable, helpful and the service offers more and is more affordable than the service we used prior.”
  • “I would definitely recommend pest control consultation.”

People customers mention

  • Neve 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Pest Control Consultants for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Alexis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Jordan just gave us 5 star service treating our home for Pest Control Consultants. Jordan was very knowledgeable and was very pleasant representative of the company.

Paid $40–60Great priceAnt extermination
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Service person respectful and listened to concerns then did his work. We seem to be having a lot fewer bugs coming inside.

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Romello4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ramey’s did a great. He went above and beyond. He treated areas of my house that I didn’t ask for and I really do appreciate it. The price was a great price. I would definitely recommend pest control consultation.

Paid $200+Great priceHornet & wasp extermination
Rickyd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

He first sprayed for ants and then spray the whole yard for ticks, mosquitoes and bugs. He did a great job highly recommend him.

Paid $60–80Reasonable priceFlea & mite exterminationBug & insect exterminationAnt extermination
Bonnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jordan was great for our service today. He ensured the dog didn’t need to go out (he did) before he started. He also found a wasp nest under the back porch and was thorough in taking care of that with a special chemical and in communicating with me what to expect following the treatment for the wasp nest. Very impressed with the service he provided!

Paid $60–80Great priceHornet & wasp exterminationMosquito exterminationBug & insect extermination
Jan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chandler was great ! Explained everything & very friendly & accommodating to our concerns

Paid $40–60Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection

Photos

Customer reviews

4.9 ★★★★★ 136 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nancy Johnson4 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He was very informative and knowledgeable. We appreciated the extra stop at the end of his day.

  • Price assessment: Reasonable price
  • Services: Bug & insect extermination
  • Pest type: Other
Michelle Anderson4 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jordan was communicative, professional, fast and good to my dogs. 😊

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: Hornet & wasp extermination, Spider extermination, Bug & insect extermination, Ant extermination
Response from the owner · 3 months ago

Thank you for the 5-star rating! We appreciate your support and look forward to continuing to provide great service.

Alexis6 reviewsTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jordan just gave us 5 star service treating our home for Pest Control Consultants. Jordan was very knowledgeable and was very pleasant representative of the company.

  • Price assessment: Great price
  • Price: $40–60
  • Services: Ant extermination
  • Pest type: Ants
Response from the owner · 2 months ago

Thank you for your wonderful feedback, Alexis! It’s great to hear that Jordan provided you with such knowledgeable and pleasant service. We strive to ensure our team represents us well, and it's clear Jordan did just that. Your support means a lot to us!

Darlene Lancaster8 reviewsTotal number of Google reviews Darlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Well done Ramey Neve. So polite and efficient. Took care of all of my concerns. Thank you

Linda Commissaris8 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Service person respectful and listened to concerns then did his work. We seem to be having a lot fewer bugs coming inside.

  • Price assessment: Reasonable price
  • Price: $40–60
  • Services: Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
  • Pest type: Ants, Rodents, Spiders, Other
Romello Whittaker4 reviewsTotal number of Google reviews Romello has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ramey’s did a great. He went above and beyond. He treated areas of my house that I didn’t ask for and I really do appreciate it. The price was a great price. I would definitely recommend pest control consultation.

  • Price assessment: Great price
  • Price: $200+
  • Services: Hornet & wasp extermination
  • Pest type: Other
Jill Sue BrengleLocal Guide · 40 reviewsTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you for treating for mosquitos and ticks

  • Services: Hornet & wasp extermination
Response from the owner · 2 months ago

Thank you for your great feedback! It's wonderful to hear that Ramey provided a thorough explanation and did an excellent job during your first treatment. We're delighted that you're pleased with the results so far!

tbom38 reviewsTotal number of Google reviews tbom3 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jordan did fantastic!

  • Price assessment: Reasonable price
  • Services: Mosquito extermination, Bug & insect extermination
  • Pest type: Mosquitoes
Response from the owner · 2 months ago

Thank you for the 5-star rating! We appreciate your support and are glad to have met your expectations.

Rickyd2 reviewsTotal number of Google reviews Rickyd has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He first sprayed for ants and then spray the whole yard for ticks, mosquitoes and bugs. He did a great job highly recommend him.

  • Price assessment: Reasonable price
  • Price: $60–80
  • Services: Flea & mite extermination, Bug & insect extermination, Ant extermination
  • Pest type: Ants, Mosquitoes, Other
Pat Hesling1 reviewTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were not but but see that Jordan has done a good job. Thank you.

  • Price assessment: Reasonable price
  • Price: $40–60
Response from the owner · a month ago

Thank you for your kind words! It's great to hear that you noticed Jordan's excellent work. We appreciate your feedback and hope you continue to have positive experiences with us.

Pest Control Consultants on Google Maps →

Business details

  • Address: 1348 Taylor Ave N, Grand Rapids, MI 49505
  • Phone: (616) 552-9287
  • Website: pccil.com
  • Service area: Grand Rapids, MI