Analyzing 8,043,4988M ReviewsFor 22,80322.8K Experts
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 235,136 Google reviews of 256 top-rated pest control services nationwide; 10 of them in Grand Rapids, MI. Updated November 3, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pest control services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  Pest Pros of MichiganGrand Rapids, MI | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%91+12.9Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.93 | $214 |
| 2 |  Green Earth Remediation - Grand RapidsGrand Rapids, MI | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%94+26.5Replies to reviews 8%88+7.2Experts Score= 94Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.95 | — |
| 3 |  Tuff TurfGrand Rapids, MI | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.87 | — |
| 4 | Griffin Pest Solutions, Inc.Grand Rapids, MI | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.91 | $111 |
| 5 |  Pest Authority- Grand HavenGrand Rapids, MI | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%94+22.8Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.92 | $170 |
| 6 |  Pest Badger Grand RapidsGrand Rapids, MI | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%95+13.4Replies to reviews 7%34+2.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAD | 4.94 | $122 |
| 7 |  Pest Pros of MichiganGrand Rapids, MI | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%87+12.3Replies to reviews 7%30+2.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAD | 4.94 | $246 |
| 8 |  Pest Control ConsultantsGrand Rapids, MI | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%90+21.8Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.85 | $79 |
| 9 |  proof. Pest ControlGrand Rapids, MI | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%90+12.7Replies to reviews 7%95+6.7Craft & service penalty88−1.2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.86 | $81 |
| 10 |  EcoShield Pest SolutionsGrand Rapids, MI | B 69How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%65+15.8Value 14%66+9.3Replies to reviews 7%63+4.5Craft & service penalty98−0.2Momentum penalty84−1.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBABAB | 4.77 | $166 |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| General pest inspection | $66 | $101 | $136 | 98% |
| Spider extermination | $73 | $113 | $159 | 97% |
| Ant extermination | $86 | $144 | $246 | 98% |
| Bug & insect extermination | $66 | $103 | $146 | 98% |
| Rodent extermination | $91 | $188 | $323 | 97% |
| Hornet & wasp extermination | $99 | $176 | $282 | 98% |
| Home inspection | $66 | $113 | $173 | 97% |
| Cockroach extermination | $88 | $153 | $282 | 98% |
| Mosquito extermination | $66 | $86 | $106 | 98% |
| Flea & mite extermination | $124 | $179 | $323 | 98% |
| Termite inspection | $93 | $180 | $323 | 97% |
| Bee extermination | $191 | $282 | $426 | 97% |
How the 10 pest control services we rated in Grand Rapids, MI compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated pest control services in Grand Rapids, MI average 4.9★ on Google across 9,450 reviews. Green Earth Remediation - Grand Rapids has the top rating (5.0★), and EcoShield Pest Solutions has the most reviews (3,597). Updated November 3, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (9,450 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“We used Green Earth for radon remediation. They got us scheduled quickly, service was professional, and they made it easy for me to understand. Install was efficient and they made a video so my husband could hear and…” — Google review
“Dillan Courtney was responsible for our first visit from mole busters. Very courteous, answered questions and professional. Thank you!” — Google review
“Kenny Janzen did our fall treatment today. As always with Pest Badger Service Techs he was courteous. He worked around other work being done and just took care of business. Thank You Kenny” — Google review
“This is our 2nd service by Paul.. Each time he has been very courteous and takes time to explain what he is going to do and has been very respectful of our property.” — Google review
“Brenda did an amazing job, she was informative and helpful. I did not feel cheated and I felt like Pest pros is a wonderful company to do business with! I highly recommend Pest pros!” — Google review
“Mason did a great job at my home for moth infestation. I had already emptied out all the closets and cleaned them so he said they really wasn’t much he could do but he gave me a lot of great tips to keep them from…” — Google review
“Ali from EcoShield was very friendly and helpful on our ant issue . She new exactly what to do right away and applied a granulation because it was raining . They are returning next week to apply another treatment.” — Google review
“Great response time. Brandon Malone was our tech and did a great job on communicating with me on the problem and was quick to walk me through the process. One thing I loved is not trying to sell me unnecessary…” — Google review
“I have every trust that Pest Authority will help control the bats in the attic. He spent the day up On the roof fixing all areas that let the bats in. Afterwards he placed the rodent traps to bait mice and rodents…” — Google review
“Jordan just gave us 5 star service treating our home for Pest Control Consultants. Jordan was very knowledgeable and was very pleasant representative of the company.” — Google review
We scan Google Maps for pest control service listings in and around Grand Rapids, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
Green Earth Remediation - Grand Rapids has the highest Google rating on our Grand Rapids list: 5.0 out of 5 from 1,032 reviews (as of November 3, 2026).
EcoShield Pest Solutions has the most Google reviews among the companies listed here: 3,597, with a 4.8★ average.
Only open Grand Rapids-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
Also in Grand Rapids: Mobile Dog Groomers
Analyzing 8,043,4988M ReviewsFor 22,80322.8K Experts