Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
Google reviewers rate Pest Pros of Michigan 4.9 out of 5 based on 190 reviews, frequently praising technicians for punctuality, knowledge, and effective treatment of wasps, bees, mice, and moths. Customers highlight clear communication, including follow-up photos and detailed explanations, as well as flexible scheduling for urgent requests. One criticism notes that automated confirmation messages were excessive and that the cost for minor spot treatments was considered high relative to the scope of work performed.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
190 Google reviews we collected
Phrases our text analysis found in 158 written reviews
Price verdicts customers left with their Google review
Middle half of what 77 customers paid ($123–$371) · gold mark = category median.
How often each topic comes up in the written reviews
We read 158 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Josh was extremely professional, prompt, and able to answer all of our pest related questions.”
“Mason did a great job at my home for moth infestation.”
“What really stood out was that he took the time afterward to show me the nest and explain how it was built and how the colony operated.”
“They were able to come out on a holiday weekend on very short notice and immediately took care of 2 different wasp colonies very quickly and effectively.”
“I would recommend Pest Pros of West Michigan to all my neighbors”
“It was a really interesting touch that showed he genuinely cared about educating his customers, not just getting the job done.”
“We've never felt pressured or upsold, and their pricing is always fair.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Pest Pros of Michigan for 6 kinds of job. Pick one to see what they paid and said.
Josh was extremely professional, prompt, and able to answer all of our pest related questions. We will be recommending Pest Pros to everyone we know!
They were able to come out on a holiday weekend on very short notice and immediately took care of 2 different wasp colonies very quickly and effectively. Josh was excellent!
Thanks to Pest Pros my bee problem is a problem no more. Brenda was quick and got the job done in timely fashion
Brenda does a great job on checking up on the feed stations in possible mice sighting
Brenda did a great job. The service was quick and effective for protecting my fur babies from pest in the yard. They have their meds but an extra layer of protection is just peace of mind.
Scott was on top of communication as well as answering any questions. Professional and honest with solutions to solve our bird issue. Thank you Scott
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 55 | $91–$323 |
| Hornet & wasp extermination | 26 | $99–$282 |
| Spider extermination | 10 | $73–$159 |
| Ant extermination | 5 | $86–$246 |
| Cockroach extermination | 3 | $88–$282 |
| Flea & mite extermination | 2 | $124–$323 |
4.9 ★★★★★ 190 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Mason did a great job at my home for moth infestation. I had already emptied out all the closets and cleaned them so he said they really wasn’t much he could do but he gave me a lot of great tips to keep them from coming back. Thank you, Mason.
Josh was extremely professional, prompt, and able to answer all of our pest related questions. We will be recommending Pest Pros to everyone we know!
On time and fast
Highly recommend! Pest pros was friendly and easy to work with. They have been very attentive and knowledgeable and willing to make it a happy experience for our family. We had a wasp nest treated and they went above and beyond making sure it was taken care of fully and we were satisfied. Very impressed. Thankful for their service. Tyler was our technician and he was great!
Great quotes!
They were able to come out on a holiday weekend on very short notice and immediately took care of 2 different wasp colonies very quickly and effectively. Josh was excellent!
Thanks to Pest Pros my bee problem is a problem no more. Brenda was quick and got the job done in timely fashion
Brenda arrived earlier than expected which was really great because I had a roofing company unable to proceed till a massive hornets nest was addressed. Brenda was knowledgeable and very efficient. Courtney was my contact person and was very helpful with understanding the urgency of my request.
Their technician Josh came out and was very helpful and informative about our pest issue. Gave helpful information to make a good decision in solving the bee problem we had.
Brenda does a great job on checking up on the feed stations in possible mice sighting
Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
