Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
Pest Control Consultants logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%90+21.8Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Pest Control Consultants

Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #167Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 136 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Control Consultants is better than 85% of pest control services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Control Consultants is better than 90% of pest control services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Control Consultants is better than —% of pest control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Control Consultants is better than 98% of pest control services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Control Consultants is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Control Consultants is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Pest Control Consultants for 8 kinds of job.

Pest Control Consultants for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$159
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#133 / 203
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Spider extermination” · showing 20

Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Jordan was communicative, professional, fast and good to my dogs. 😊

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Service person respectful and listened to concerns then did his work. We seem to be having a lot fewer bugs coming inside.

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Jan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chandler was great ! Explained everything & very friendly & accommodating to our concerns

Paid $40–60Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Tom8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan did a great job, very informative!

Rodent exterminationSpider exterminationGeneral pest inspection
Russ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan did a great job, explained what he was going and was really quick.

Spider extermination
K7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ramsey was Great!..took care of all my concerns.. very polite and respectful! Above and beyond!!

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ramey was at my house today? Very thorough and pleasant to work with.

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Diane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great work by Jordan. A very nice young man and was no bother to us at all during the application. Kudos to him and Pest Control Consultants for having insight in hiring Jordan and for their fine products.

Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
eric14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing experience. I never had pest control before and was hesitant because I didn’t think it actually did anything. I saved tons of time and actually haven’t seen a bug since I started, was one of the first customers. Thanks Chandler, thanks Connor Family owned business’ for the win

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationTermite inspection
SuprIEG11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Connor Knocked on my door and they blew it out of the park. We were using another company at the time and didn’t really see a reason to switch (because bugs are bugs at the end of the day) but I figure why not give the local guys a shot. Now I am actually excited for when they stop by the tech was amazing and it’s…

Paid $160–180Great priceHornet & wasp exterminationRodent exterminationTermite inspection
SallyLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ramey did a great job. He was respectful and quickly did his work. Overall, I'm very happy with PPC. I no longer have any issues with bugs in or around my home

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Sue4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Raymey did a great job....much better than the last company. We were happy with what he did. Forgot to have him do are basement. He can do it next time.

Paid $180–200Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Isaiah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent same day service, Ramey did a great job even late into the evening.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
JulieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and explained everything. Open to questions now and in the future.

Paid $180–200Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
George7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very helpful and knowledgeable.

Paid $200+Great priceHornet & wasp exterminationRodent exterminationTermite inspection
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very Professional and took the time to explain everything.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Gregory5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The technician showed up and walked us through everything he was going to do before he did it and thoroughly took his time around the house and out in the yard. This was our first time using them but we will keep them as long as we can. We noticed the spiders and wasps gone almost immediately and we see a large reduction in the mosquitoes

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Nancy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
TAMARA2 months ago★★★★★

Rating only, no written review.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $80–100Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection

Show more spider extermination reviews (4 more) →

Price

$79-34% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 56%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination41$99–$282
Bug & insect extermination39$66–$146
Ant extermination30$86–$246
Mosquito extermination29$66–$106
General pest inspection25$66–$136
Spider extermination24$73–$159
Rodent extermination24$91–$323
Flea & mite extermination14$124–$323

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