Experts Reviews · Company report
Pest Control Consultants logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%94+13.3Replies to reviews 7%95+6.7Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Pest Control Consultants

Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 692 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Control Consultants is better than 93% of flea exterminators.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Control Consultants is better than 92% of flea exterminators.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Control Consultants is better than 94% of flea exterminators.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Control Consultants is better than 94% of flea exterminators.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Control Consultants is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Control Consultants is better than 95% of flea exterminators.A
95

Reviews for your job

Customers hired Pest Control Consultants for 8 kinds of job.

Pest Control Consultants for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$191
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 91
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 75 Google reviews tagged “Ant extermination” · showing 20

DeniseLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our Technician Sterling did a wonderful job treating the exterior and interior of our home. We were very pleased with the service we received.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kahmeel Johnson did a awesome job

Reasonable priceMosquito exterminationBug & insect exterminationAnt extermination
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Was helpful and informative

Paid $140–160Reasonable priceRodent exterminationSpider exterminationCockroach extermination
TeresaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kaleb Granger is our new technician for our school district. He is friendly and professional. He ask questions and enthusiastic to serve. We ask for specific protocols to help with transparency and they have hit every mark. He contacts each school location to check their pest control log to identify monthly issues.…

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Carla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very good experience. Wish I had asked home to spray out attached garage. Seth was great to speak with and answered our questions.

Reasonable priceBug & insect exterminationAnt extermination
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Kaleb was efficient and professional

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
RachLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had our first treatment today with Kahmeel. He called ahead of time to let us know when he would arrive. When he came here, he listened to our questions and answered them so we understood. He was very courteous and knowledgeable. Thank you!!

Spider exterminationGeneral pest inspectionAnt extermination
Marsha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kaleb was very pleasant to talk with about the treatment he was doing.

Paid $140–160Not sureSpider exterminationGeneral pest inspectionAnt extermination
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Caleb did our service on Wed. Aug. 19 and did a great job spraying and checking areas. Highly recommend this company!

Paid $40–60Reasonable priceSpider exterminationAnt extermination
Mona5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was not home when he sprayed exterior but reported what he did for me in text

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Tonja3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Sterling always provides excellent service. He answers any questions I have about in home treatments as I was afraid to get this service due to pets I have in my home. Sterling also has targeted specific areas of concern with ants and months. Thank you.

Paid $80–100Reasonable priceGeneral pest inspectionMosquito exterminationAnt extermination
Bob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Person was on time, friendly and appeared to do a thorough job.

Paid $40–60Reasonable priceBug & insect exterminationAnt extermination
Toi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very thorough initial service!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Marsha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very professional. Very good attitude.

Paid $140–160Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination
jdrn2411 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Our tech, Trevor, was very friendly, professional and very thorough.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Lee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve been using their services for a few years and they’re always happy to come respray during heavy bug season

Paid $20–40Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kaleb was personable, knew what he was to do and did it quickly.

Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
AaronLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andrei was courteous, kind and super professional. I'd recommend him anytime.

Paid $40–60Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andrei was extremely polite. Answered all my concerns and did a thorough job.

Reasonable priceAnt exterminationService not listed
J8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Sterling helped us with ants in our kitchen. Thanks so much!

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination

Show more ant extermination reviews (55 more) →

Price

$79-24% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 65%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination144$58–$131
General pest inspection121$58–$133
Hornet & wasp extermination102$79–$246
Spider extermination97$56–$136
Home inspection79$61–$139
Ant extermination75$63–$191
Mosquito extermination70$63–$101
Rodent extermination63$73–$246

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