Experts Reviews · Company report
Pest Control Consultants logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%94+13.3Replies to reviews 7%95+6.7Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Pest Control Consultants

Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 692 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Control Consultants is better than 93% of flea exterminators.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Control Consultants is better than 92% of flea exterminators.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Control Consultants is better than 94% of flea exterminators.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Control Consultants is better than 94% of flea exterminators.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Control Consultants is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Control Consultants is better than 95% of flea exterminators.A
95

Reviews for your job

Customers hired Pest Control Consultants for 8 kinds of job.

Pest Control Consultants for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.144
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 144 Google reviews tagged “Bug & insect extermination” · showing 20

Joyce9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

BEST PEST CONTROL EVER. They have been taking care of our property for a few years now. We went from being overcome with beetles and other bugs. Today when they inspected found no live ones and resprayed our trouble spots. Technician was polite and professional. Highly recommend them. Always prompt and go…

Paid $40–60Great priceHome inspectionGeneral pest inspectionBug & insect extermination
SCGC1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very prompt, described treatment protocol, very professional.

Paid $180–200Reasonable priceBug & insect extermination
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sterling did a great job

Paid $160–180Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kahmeel Johnson did a awesome job

Reasonable priceMosquito exterminationBug & insect exterminationAnt extermination
ldvorak2312 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Kaleb did an excellent job explaining all the ways he was going to treat my house for pests. He was very nice and I definitely can refer him and this company as excellent!

Paid $120–140Reasonable priceBug & insect extermination
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Sterling did a great job for us

Reasonable priceHome inspectionRodent exterminationSpider extermination
Becky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job Prompt and personable

Reasonable priceBug & insect extermination
TeresaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kaleb Granger is our new technician for our school district. He is friendly and professional. He ask questions and enthusiastic to serve. We ask for specific protocols to help with transparency and they have hit every mark. He contacts each school location to check their pest control log to identify monthly issues.…

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Carla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very good experience. Wish I had asked home to spray out attached garage. Seth was great to speak with and answered our questions.

Reasonable priceBug & insect exterminationAnt extermination
Marilyn16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very pleasant was knowledgeable

Paid $80–100Great priceFlea & mite exterminationBug & insect extermination
Mona5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was not home when he sprayed exterior but reported what he did for me in text

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Bob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Person was on time, friendly and appeared to do a thorough job.

Paid $40–60Reasonable priceBug & insect exterminationAnt extermination
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent, as always!

Great priceBug & insect extermination
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Did a great job!

Paid $60–80Reasonable priceBug & insect extermination
Toi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very thorough initial service!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
John14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Sterling the tech who did the work. He was very knowledgeable and courteous. He explained what he was going to do and the results. He was very good!

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
ElvaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kaleb is amazing, friendly, nice, caring, he is a very very nice kid. I would love to have him back here next time. Thank you very much.

Bug & insect extermination
Kondelo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Sterling does a great job. Always explains what he’s going to do. Very pleasant.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sterling was great. Very friendly and professional.

Great priceBug & insect extermination
ChristopherLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I knew Kaleb already was going to do a phenomenal job, as he’s done some other work for us before, and we’ve always been impressed. He went through the house and was extraordinarily thorough in spraying everywhere he could to ensure we didn’t have any bug issues. We have a major mosquito problem (likely as most…

Great priceHome inspectionHornet & wasp exterminationRodent extermination

Show more bug & insect extermination reviews (124 more) →

Price

$79-24% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 65%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination144$58–$131
General pest inspection121$58–$133
Hornet & wasp extermination102$79–$246
Spider extermination97$56–$136
Home inspection79$61–$139
Ant extermination75$63–$191
Mosquito extermination70$63–$101
Rodent extermination63$73–$246

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