Experts Reviews · Company report
Pest Control Consultants logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%94+13.3Replies to reviews 7%95+6.7Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Pest Control Consultants

Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 692 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Control Consultants is better than 93% of flea exterminators.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Control Consultants is better than 92% of flea exterminators.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Control Consultants is better than 94% of flea exterminators.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Control Consultants is better than 94% of flea exterminators.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Control Consultants is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Control Consultants is better than 95% of flea exterminators.A
95

Reviews for your job

Customers hired Pest Control Consultants for 8 kinds of job.

Pest Control Consultants for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.144
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 144 Google reviews tagged “Bug & insect extermination” · showing 40

Joyce9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

BEST PEST CONTROL EVER. They have been taking care of our property for a few years now. We went from being overcome with beetles and other bugs. Today when they inspected found no live ones and resprayed our trouble spots. Technician was polite and professional. Highly recommend them. Always prompt and go…

Paid $40–60Great priceHome inspectionGeneral pest inspectionBug & insect extermination
SCGC1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very prompt, described treatment protocol, very professional.

Paid $180–200Reasonable priceBug & insect extermination
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sterling did a great job

Paid $160–180Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kahmeel Johnson did a awesome job

Reasonable priceMosquito exterminationBug & insect exterminationAnt extermination
ldvorak2312 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Kaleb did an excellent job explaining all the ways he was going to treat my house for pests. He was very nice and I definitely can refer him and this company as excellent!

Paid $120–140Reasonable priceBug & insect extermination
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Sterling did a great job for us

Reasonable priceHome inspectionRodent exterminationSpider extermination
Becky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job Prompt and personable

Reasonable priceBug & insect extermination
TeresaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kaleb Granger is our new technician for our school district. He is friendly and professional. He ask questions and enthusiastic to serve. We ask for specific protocols to help with transparency and they have hit every mark. He contacts each school location to check their pest control log to identify monthly issues.…

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Carla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very good experience. Wish I had asked home to spray out attached garage. Seth was great to speak with and answered our questions.

Reasonable priceBug & insect exterminationAnt extermination
Marilyn16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very pleasant was knowledgeable

Paid $80–100Great priceFlea & mite exterminationBug & insect extermination
Mona5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was not home when he sprayed exterior but reported what he did for me in text

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Bob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Person was on time, friendly and appeared to do a thorough job.

Paid $40–60Reasonable priceBug & insect exterminationAnt extermination
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent, as always!

Great priceBug & insect extermination
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Did a great job!

Paid $60–80Reasonable priceBug & insect extermination
Toi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very thorough initial service!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
John14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Sterling the tech who did the work. He was very knowledgeable and courteous. He explained what he was going to do and the results. He was very good!

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
ElvaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kaleb is amazing, friendly, nice, caring, he is a very very nice kid. I would love to have him back here next time. Thank you very much.

Bug & insect extermination
Kondelo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Sterling does a great job. Always explains what he’s going to do. Very pleasant.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sterling was great. Very friendly and professional.

Great priceBug & insect extermination
ChristopherLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I knew Kaleb already was going to do a phenomenal job, as he’s done some other work for us before, and we’ve always been impressed. He went through the house and was extraordinarily thorough in spraying everywhere he could to ensure we didn’t have any bug issues. We have a major mosquito problem (likely as most…

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

He was very polite and pleasant to work with. He listened to my concerns and did a great job of taking care of my house. He called ahead and was on time.

Reasonable priceSpider exterminationGeneral pest inspectionBee extermination
MargaretLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Always on time, thorough and successful! Sterling was very kind, knocked and announced arrival, very nice!

Paid $40–60Reasonable priceBug & insect extermination
Marsha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very professional. Very good attitude.

Paid $140–160Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination
Jolen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company is great! They were in and out of my home in just a little over 30 minutes, and I'm already seeing a huge spike in the number of dead earwigs around my house in only a little over 48 hours, as well as a few other stray bugs that happened to have wandered in. If you're looking to be bug free locally, look no further! Andrei did amazing work!

Paid $140–160Reasonable priceBug & insect extermination
jdrn2411 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Our tech, Trevor, was very friendly, professional and very thorough.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kaleb was personable, knew what he was to do and did it quickly.

Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
KLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Andrei "Drā" introduced himself today. He has been servicing our home for several months... very unobtrusively and very professionally, sporting a uniform shirt and driving a clean official truck. We chatted and he answered several questions I had about where they spray around the house and what we can expect to…

Paid $20–40Bug & insect extermination
Judy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Trevor is always very friendly and professional! He does a very thorough job and is very conscientious!

General pest inspectionMosquito exterminationBug & insect extermination+ Professionalism
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quick and thorough.

Great priceBug & insect extermination
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Kaleb did a good job. Don’t know if he got the second floor, I was busy working.

Paid $20–40Great priceHome inspectionHornet & wasp exterminationRodent extermination
AaronLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andrei was courteous, kind and super professional. I'd recommend him anytime.

Paid $40–60Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
MatthewLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Sterling is always awsome to work with. He is always prompt and informative of the services being applied. Where looking forward to a pest free Spring and Summer. Thank you Sterling and Pest Control Consultants we appreciate everything you guys do!👍🏽👍🏽

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
TiffanyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sterling did a great job.

Rodent exterminationBug & insect extermination
J8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Sterling helped us with ants in our kitchen. Thanks so much!

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
ChelseaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sterling did an excellent job! His knowledge of stink bugs and Japanese beetles is worthy of noting. He answered all of my questions, and I appreciate his professionalism. Thanks Sterling!

Paid $20–40Reasonable priceGeneral pest inspectionBug & insect extermination
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always very nice and polite very professional

General pest inspectionBug & insect extermination
LilyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I've used the pest control company that Sterling work at for about a year now. I must say I'm amazed, in the winter we didn't have any stink bugs or other pesky bugs inside vs previous years that there was swarm of them. They did a great job on targeting the bugs. I have a cat so they made sure whatever they put is…

Paid $20–40Great priceBug & insect exterminationAnt extermination
DonLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Seth was very polite and courteous. He was able to do things I wish as a disabled person that I could do to enjoy my patio without being disturbed by mosquitoes and paper wasps!!! Thanks for reclaiming my summer outdoors!!! Just a few of my guests who also enjoy our meetings!!!

Customer photo from Don's review
Great priceHornet & wasp exterminationRodent exterminationSpider extermination
sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Kaleb did an excellent job today! We appreciate him! Thank you.

Paid $20–40Reasonable priceBug & insect extermination
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Trevor is knowledgeable and always willing to work with the customer.

Reasonable priceBug & insect exterminationAnt extermination

Show more bug & insect extermination reviews (104 more) →

Price

$79-24% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 65%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination144$58–$131
General pest inspection121$58–$133
Hornet & wasp extermination102$79–$246
Spider extermination97$56–$136
Home inspection79$61–$139
Ant extermination75$63–$191
Mosquito extermination70$63–$101
Rodent extermination63$73–$246

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