Experts Reviews · Company report
Pest Control Consultants logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%94+13.3Replies to reviews 7%95+6.7Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Pest Control Consultants

Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 692 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Control Consultants is better than 93% of flea exterminators.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Control Consultants is better than 92% of flea exterminators.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Control Consultants is better than 94% of flea exterminators.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Control Consultants is better than 94% of flea exterminators.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Control Consultants is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Control Consultants is better than 95% of flea exterminators.A
95

Reviews for your job

Customers hired Pest Control Consultants for 8 kinds of job.

Pest Control Consultants for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Cockroach extermination”

Canton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Sterling is always very polite and knows his job well.

Reasonable priceCockroach exterminationBed bug extermination
bonnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

He was very helpful and knowledgeable I hope he returns next time

Paid $180–200Reasonable priceHome inspectionCockroach extermination
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Was helpful and informative

Paid $140–160Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Marsha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very professional. Very good attitude.

Paid $140–160Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination
DonLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Seth was very polite and courteous. He was able to do things I wish as a disabled person that I could do to enjoy my patio without being disturbed by mosquitoes and paper wasps!!! Thanks for reclaiming my summer outdoors!!! Just a few of my guests who also enjoy our meetings!!!

Customer photo from Don's review
Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Trevor was professional and knowledgeable throughout the inspection. He clearly explained the treatment plan and took time to answer all of my questions, making sure I felt informed and comfortable every step of the way. Would highly recommend.

Paid $200+Reasonable priceCockroach extermination
ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Fantastic job

Paid $120–140Great priceHome inspectionHornet & wasp exterminationRodent extermination
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Trevor does a great job. Always friendly and courteous.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Lin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Colton called 30 minutes prior to arriving. Very nice to know when to expect the technician so I am prepared. He introduced himself, was polite, courteous. He asked how things had gone since the last treatment. He explained everything he did on his visit yesterday and was back to address the mice issue. He…

Paid $40–60Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Tyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jermaine was professional, personable, and efficient. He also had good knowledge of the type of bugs we were dealing with and where they're likely coming from.

Paid $140–160Reasonable priceCockroach extermination
DorothyLocal Guide · 269 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trevor was so nice. He explained what he was going to do and made sure I knew how long to keep my dog in after he finished. I wish all young men were as courteous.

Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationMosquito extermination
Timothy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Matthew and Dre performed the work. They were very thorough, and explained there multi-step procedures in detail. They were very kind, thoughtful, and considerate. I would highly recommend Pest Control Consultants!

Customer photo from Timothy's review
Great priceRodent exterminationSpider exterminationGeneral pest inspection
AmyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They have been great from our consult to the day of our first summer treatment. They answered all of my questions, they were patient as the cats ran into my daughter’s and my room (they are freaked out by strangers), they made sure to double check the kitchen area so the cats could eat without any ants!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
TroyLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nicholas was on time very professional and courteous. Did a very thorough job and explained things every step of the way. Would welcome him back for all future needs for this service. 10s all around

Ant exterminationBee exterminationBug & insect extermination+ Punctuality
KimberlyLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My treatment technician, Nicholas, was extremely professional and kind. Easily worked with me to work around my dogs and my cluttered mid spring cleaning home.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Camille4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The rep was professional and kind. He took time to try to troubleshoot a bat entry question. He was quick, efficient, and full of information. He even complimented my house. All in all, I am happy with my first visit.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Kacy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Blake was on time and very kind and professional. He did his job quickly !

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Oh my goodness!! Amazing tech....very knowledgeable friendly prompt great around pets just a very pleasant experience !!

Bug & insect exterminationCockroach extermination
BJ6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The representatives of this company were excellent. They were professional, courteous, and thorough. Excellent experience.

Bat exterminationBee exterminationBug & insect extermination
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It went well. They were friendly, efficient, and courteous.

Ant exterminationBed bug exterminationBug & insect extermination
Sree1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Hornet & wasp exterminationSpider exterminationFlea & mite extermination+ Professionalism
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Quality
Greg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
B3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Cockroach exterminationFlea & mite exterminationMosquito extermination
Zak3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Price

$79-24% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 65%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination144$58–$131
General pest inspection121$58–$133
Hornet & wasp extermination102$79–$246
Spider extermination97$56–$136
Home inspection79$61–$139
Ant extermination75$63–$191
Mosquito extermination70$63–$101
Rodent extermination63$73–$246

Compare with