Experts Reviews · Company report
Pest Control Consultants logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%94+13.3Replies to reviews 7%95+6.7Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Pest Control Consultants

Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 692 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Control Consultants is better than 93% of flea exterminators.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Control Consultants is better than 92% of flea exterminators.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Control Consultants is better than 94% of flea exterminators.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Control Consultants is better than 94% of flea exterminators.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Control Consultants is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Control Consultants is better than 95% of flea exterminators.A
95

Reviews for your job

Customers hired Pest Control Consultants for 8 kinds of job.

Pest Control Consultants for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.121
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 88
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 121 Google reviews tagged “General pest inspection” · showing 20

Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 hours ago★★★★★

Kaleb was the technician that came out to do my quarterly inspection and once again exceeded all expectations. Personable and knowledgeable- I wouldrecommend him for anyone looking for service.

Paid $80–100Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Joyce9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

BEST PEST CONTROL EVER. They have been taking care of our property for a few years now. We went from being overcome with beetles and other bugs. Today when they inspected found no live ones and resprayed our trouble spots. Technician was polite and professional. Highly recommend them. Always prompt and go…

Paid $40–60Great priceHome inspectionGeneral pest inspectionBug & insect extermination
Clinton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

A wonderful Experience! Sterling was polite, thorough and truly seemed to care about his job! This company went above and beyond my expectations. I would highly recommend their services.

Great priceGeneral pest inspection
Kimberly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kaleb is a very personable technician. He answers any questions that I have, would like to have him assigned to my account for service. Always a pleasure, thank you Kaleb!!

Reasonable priceGeneral pest inspection
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Sterling was very thorough with the exterior treatment for bug and pest control. Since subscribing for the service, we haven't had any major bug issues.

Paid $60–80Reasonable priceGeneral pest inspection
DeniseLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our Technician Sterling did a wonderful job treating the exterior and interior of our home. We were very pleased with the service we received.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Gabriel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

courteous and prompt shows attention to detail

Not sureGeneral pest inspection
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sterling did a great job

Paid $160–180Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Joy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Devin from Pest Control Consultants came today. He’s ver kind, helpful with my questions. Good worker. Plus he smiled when we spoke.

Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
TeresaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kaleb Granger is our new technician for our school district. He is friendly and professional. He ask questions and enthusiastic to serve. We ask for specific protocols to help with transparency and they have hit every mark. He contacts each school location to check their pest control log to identify monthly issues.…

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
RachLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had our first treatment today with Kahmeel. He called ahead of time to let us know when he would arrive. When he came here, he listened to our questions and answered them so we understood. He was very courteous and knowledgeable. Thank you!!

Spider exterminationGeneral pest inspectionAnt extermination
Marsha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kaleb was very pleasant to talk with about the treatment he was doing.

Paid $140–160Not sureSpider exterminationGeneral pest inspectionAnt extermination
Mona5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was not home when he sprayed exterior but reported what he did for me in text

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Tonja3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Sterling always provides excellent service. He answers any questions I have about in home treatments as I was afraid to get this service due to pets I have in my home. Sterling also has targeted specific areas of concern with ants and months. Thank you.

Paid $80–100Reasonable priceGeneral pest inspectionMosquito exterminationAnt extermination
Valerie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kaleb is a very curteous young man and was finished with the initial treatment in less time than I thought it might take. So glad I contactrd Pest Control Consultants.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Good Job

Paid $60–80Not sureSpider exterminationGeneral pest inspection
Toi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very thorough initial service!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Mahalia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Trevor came out to spray the inside & outside of our home! Was very kind, gave a curtesy call ahead of arriving and was very helpful! A great experience with Pest Control! Would highly recommend!

Great priceGeneral pest inspection
John14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Sterling the tech who did the work. He was very knowledgeable and courteous. He explained what he was going to do and the results. He was very good!

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Kondelo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Sterling does a great job. Always explains what he’s going to do. Very pleasant.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more general pest inspection reviews (101 more) →

Price

$79-24% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 65%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination144$58–$131
General pest inspection121$58–$133
Hornet & wasp extermination102$79–$246
Spider extermination97$56–$136
Home inspection79$61–$139
Ant extermination75$63–$191
Mosquito extermination70$63–$101
Rodent extermination63$73–$246

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