Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
Pest Control Consultants logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%94+13.3Replies to reviews 7%95+6.7Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Pest Control Consultants

Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 692 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Control Consultants is better than 93% of flea exterminators.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Control Consultants is better than 92% of flea exterminators.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Control Consultants is better than 94% of flea exterminators.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Control Consultants is better than 94% of flea exterminators.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Control Consultants is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Control Consultants is better than 95% of flea exterminators.A
95

Reviews for your job

Customers hired Pest Control Consultants for 8 kinds of job.

Pest Control Consultants for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.80
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 72
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 80 Google reviews tagged “Home inspection” · showing 20

Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 hours ago★★★★★

Kaleb was the technician that came out to do my quarterly inspection and once again exceeded all expectations. Personable and knowledgeable- I wouldrecommend him for anyone looking for service.

Paid $80–100Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Joyce9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

BEST PEST CONTROL EVER. They have been taking care of our property for a few years now. We went from being overcome with beetles and other bugs. Today when they inspected found no live ones and resprayed our trouble spots. Technician was polite and professional. Highly recommend them. Always prompt and go…

Paid $40–60Great priceHome inspectionGeneral pest inspectionBug & insect extermination
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jeremy picked up articles,I was not home,but partner said he did a great job.

Paid $200+Reasonable priceHome inspection
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sterling did a great job

Paid $160–180Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
bonnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

He was very helpful and knowledgeable I hope he returns next time

Paid $180–200Reasonable priceHome inspectionCockroach extermination
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Sterling did a great job for us

Reasonable priceHome inspectionRodent exterminationSpider extermination
John14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Sterling the tech who did the work. He was very knowledgeable and courteous. He explained what he was going to do and the results. He was very good!

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
AnthonyLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kaleb- I’ve made a new bud I hope to never see at my home again, at least no time soon! I’m dealing with a mess, mites/bats/mice. I needed help confirming if there was bats, looking at potential entry points, etc. He did exactly what I needed quickly (not taking short cuts) and was very polite , courteous,…

Paid $140–160Reasonable priceHome inspection
ERIC4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kaleb is very polite and respectful of his clients. He does good work and always speaks with the owner before starting his work. Great job!

Paid $20–40Great priceHome inspectionHornet & wasp extermination
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had the pleasure of meeting Andrei today. Very polite and professional. Great service!

Great priceHome inspection
Lorraine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Andrei is always friendly, courteous and willing to assist with any problem we might be having. Good service.

Paid $140–160Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
ChristopherLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I knew Kaleb already was going to do a phenomenal job, as he’s done some other work for us before, and we’ve always been impressed. He went through the house and was extraordinarily thorough in spraying everywhere he could to ensure we didn’t have any bug issues. We have a major mosquito problem (likely as most…

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Darrell11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional, courteous, and respectful of the property. Explained the service in great detail!

Reasonable priceHome inspectionHornet & wasp extermination
MargaretLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Always on time, thorough and successful! Sterling was very kind, knocked and announced arrival, very nice!

Paid $40–60Reasonable priceBug & insect extermination
Seabeewife17Local Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

He did a wonderful job thank you

Paid $40–60Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
Kenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Andrei canzon did a really good job

Paid $40–60Great priceHome inspectionHornet & wasp exterminationRodent extermination
Bonnie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very friendly representative. Answered all my questions. Seemed very helpful and informative.

Great priceHome inspectionRodent exterminationSpider extermination
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Kaleb did a good job. Don’t know if he got the second floor, I was busy working.

Paid $20–40Great priceHome inspectionHornet & wasp exterminationRodent extermination
AaronLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Andrei was courteous, kind and super professional. I'd recommend him anytime.

Paid $40–60Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
MatthewLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Sterling is always awsome to work with. He is always prompt and informative of the services being applied. Where looking forward to a pest free Spring and Summer. Thank you Sterling and Pest Control Consultants we appreciate everything you guys do!👍🏽👍🏽

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination

Show more home inspection reviews (60 more) →

Price

$79-24% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 65%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination144$58–$131
General pest inspection121$58–$133
Hornet & wasp extermination102$79–$246
Spider extermination97$56–$136
Home inspection79$61–$139
Ant extermination75$63–$191
Mosquito extermination70$63–$101
Rodent extermination63$73–$246

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