Experts Reviews · Company report
Pest Control Consultants logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%94+13.3Replies to reviews 7%95+6.7Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Pest Control Consultants

Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 692 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Control Consultants is better than 93% of flea exterminators.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Control Consultants is better than 92% of flea exterminators.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Control Consultants is better than 94% of flea exterminators.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Control Consultants is better than 94% of flea exterminators.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Control Consultants is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Control Consultants is better than 95% of flea exterminators.A
95

Reviews for your job

Customers hired Pest Control Consultants for 8 kinds of job.

Pest Control Consultants for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.102
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 102 Google reviews tagged “Hornet & wasp extermination” · showing 40

Peggy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I assume he did a good job. We were just pulling in the driveway when he was finishing up.

Paid $100–120Not sureHornet & wasp exterminationRodent extermination
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I watched him on my camera I have back there. Looks like he sprayed them good. How long should I wait until I start pulling my tools and stuff out of that box. Get that out and burn the box.

Paid $180–200Not sureHornet & wasp extermination
DeniseLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our Technician Sterling did a wonderful job treating the exterior and interior of our home. We were very pleased with the service we received.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Gwendolyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional and courteous. Reasonable pricing as well

Paid $180–200Great priceHornet & wasp extermination
Alissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick & easy- Trevor took care of 2 wasp nests & let me know how to keep them away. They got me in the day after I called & were very friendly.

Paid $180–200Reasonable priceHornet & wasp extermination
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Kaleb was efficient and professional

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Valerie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kaleb is a very curteous young man and was finished with the initial treatment in less time than I thought it might take. So glad I contactrd Pest Control Consultants.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Toi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very thorough initial service!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kaleb was polite and knowledgeable and very nice. Recommend completely.

Reasonable priceHornet & wasp extermination
Kondelo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Sterling does a great job. Always explains what he’s going to do. Very pleasant.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
ERIC4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kaleb is very polite and respectful of his clients. He does good work and always speaks with the owner before starting his work. Great job!

Paid $20–40Great priceHome inspectionHornet & wasp extermination
Mary11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I appreciate Kaleb’s great work and knowledge. Very helpful and personable!

Paid $40–60Reasonable priceHornet & wasp exterminationRodent extermination
Lorraine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Andrei is always friendly, courteous and willing to assist with any problem we might be having. Good service.

Paid $140–160Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
ChristopherLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I knew Kaleb already was going to do a phenomenal job, as he’s done some other work for us before, and we’ve always been impressed. He went through the house and was extraordinarily thorough in spraying everywhere he could to ensure we didn’t have any bug issues. We have a major mosquito problem (likely as most…

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Darrell11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional, courteous, and respectful of the property. Explained the service in great detail!

Reasonable priceHome inspectionHornet & wasp extermination
SherryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Explained everything well and had great suggestions.

Paid $40–60Great priceHornet & wasp extermination
Lee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve been using their services for a few years and they’re always happy to come respray during heavy bug season

Paid $20–40Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Kenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Andrei canzon did a really good job

Paid $40–60Great priceHome inspectionHornet & wasp exterminationRodent extermination
Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

A young man named Seth was my technician for today as a new client he explained to me all applications that was to take place also shared information about the company, he was very polite , respectable and professional. I was very pleased with the work that was done.

Paid $40–60Reasonable priceHornet & wasp extermination
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Kaleb did a good job. Don’t know if he got the second floor, I was busy working.

Paid $20–40Great priceHome inspectionHornet & wasp exterminationRodent extermination
MatthewLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Sterling is always awsome to work with. He is always prompt and informative of the services being applied. Where looking forward to a pest free Spring and Summer. Thank you Sterling and Pest Control Consultants we appreciate everything you guys do!👍🏽👍🏽

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Mollie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Did a great job spraying, and explaining. Hopefully the bugs will stay away!!

Paid $160–180Great priceHornet & wasp extermination
J8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Sterling helped us with ants in our kitchen. Thanks so much!

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
LeAnn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Andrei was great! Always super friendly and inquiring if we have any issues inside or outside the house. He does a great job!

Paid $60–80Reasonable priceHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
DonLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Seth was very polite and courteous. He was able to do things I wish as a disabled person that I could do to enjoy my patio without being disturbed by mosquitoes and paper wasps!!! Thanks for reclaiming my summer outdoors!!! Just a few of my guests who also enjoy our meetings!!!

Customer photo from Don's review
Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Pleasant to talk with and asked questions about service needed to make sure he was covering everything needed.

Reasonable priceHornet & wasp exterminationGeneral pest inspection
Allie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Kaleb went above & beyond today helping with a wasp nest & some little bugs in my windowsill. 10/10 would recommend !🙂

Paid $60–80Great priceHornet & wasp extermination
Daniel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very knowledgeable and walked me through everything. Pleasant kid to talk with and wish he sprayed my house every month.

Great priceHome inspectionHornet & wasp extermination
Martin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Kaleb Granger was very professional and kind! He sprayed inside the house and exterior. Excellent work

Paid $60–80Reasonable priceHornet & wasp exterminationRodent extermination
ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Fantastic job

Paid $120–140Great priceHome inspectionHornet & wasp exterminationRodent extermination
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Trevor does a great job. Always friendly and courteous.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Nathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Trevor was professional and helpful. Was completely ok with me asking him to do a couple extra areas to get rid of some wasps next year.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician, Jermaine, was very helpful. He answered all my questions. When I told him about the problems I was having with wasps, he took care or it. He also replaced mouse traps in the garage. And he took care of the usual insects.

Paid $60–80Not sureHome inspectionHornet & wasp extermination
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Beware of Pest Control Consultants. I used them for 6 months and every time the service guy finished in 10-15 minutes. I complained and they had to let a guy go due to this. Replacement was no better. I have 6 ring cameras with time stamps showing this. Also if you cancel after your 1st visit they hit you with…

Paid $200+OverpricedHornet & wasp extermination
Virginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was very good. He explained where he was going to spray.

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationTermite inspection
AmandaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They got us in super fast, did a thorough over the phone consultation and a full walk through of the yard and around the outside of the house before beginning to spray the perimeter. Thank you guys!

Great priceHornet & wasp extermination
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Did a great job and knew what he was talking about.

Paid $80–100Great priceHornet & wasp extermination
Brenda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nate takes his time & answers our question & does a great job. Way to go Nate.

Home inspectionHornet & wasp extermination
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was very polite, knew exactly what he was doing. I would recommend him to anyone.

Paid $100–120Reasonable priceHornet & wasp extermination
JoseLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our technician Nate was very communicative and thorough with the service, he always listens to my concerns and does a great job on our property. Thanks again Nate for the GREAT service!

Hornet & wasp exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality

Show more hornet & wasp extermination reviews (62 more) →

Price

$79-24% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 65%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination144$58–$131
General pest inspection121$58–$133
Hornet & wasp extermination102$79–$246
Spider extermination97$56–$136
Home inspection79$61–$139
Ant extermination75$63–$191
Mosquito extermination70$63–$101
Rodent extermination63$73–$246

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