Pest control service · Las Vegas, NV · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#63 of 363 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 83%
5.0★★★★★2,063 Google reviews · 23 photos
99%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
$76typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Pest Control Solutions, Inc. five out of five stars based on 2063 reviews, with the owner responding to 92% of them. Customers frequently praise the company for punctual appointments, professional communication, reasonable pricing, and effective treatment of various pests including roaches, rodents, and mosquitoes. Recurring themes highlight the friendliness and knowledge of technicians, as well as the convenience of text-based scheduling reminders. A minority of low-star reviews cite issues with missed appointment windows or inconsistent pricing information from office staff.
Google rating: 5.0 out of 5 from 2,063 reviews (99% five-star).
Reviews on this page: 2,063 Google reviews (1,681 with written comments, 11 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: November 9, 2026.
Service: Pest Control Service serving Las Vegas, Nevada.
Data from Google, last updated November 9, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Pest Control Solutions, Inc.Pest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Control Solutions, Inc.: 98/100 on this factor. Category median: 94.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Control Solutions, Inc.: 99/100 on this factor. Category median: 93.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Control Solutions, Inc.: 98/100 on this factor. Category median: 96.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Control Solutions, Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Control Solutions, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Control Solutions, Inc.: 100/100 on this factor. Category median: 96.A
100
Bar = this company · dark tick = category median.
Star ratings
2,063 Google reviews we collected
5.0of 5
5 stars2,03999%
4 stars181%
3 stars10%
2 stars10%
1 star40%
Praise vs complaints
Phrases our text analysis found in 1,681 written reviews
100%praise
Praise2,863100%
Complaints50%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price25038%
Reasonable37357%
Overpriced20%
Not sure274%
$76-30% vs typical pest control services
Middle half of what 469 customers paid ($58–$108) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,00635%
Quality & results67123%
Speed & response45916%
Would recommend30010%
Communication29710%
Honesty & trust773%
Price & value582%
What customers talk about
We read 1,681 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“RJ was very friendly and kind to our pets, I would definitely work with him again.”
“He was very thorough and completed the work in a timely manner.”
“Cyrus arrived on time, consulted with the homeowner, assessed the situation and worked his professional magic.”
“I definitely would recommend him to friends and family.”
“Working with him has been an absolute pleasure, and I cannot recommend his services highly enough!”
“He took time to ask my concerns regarding pests and explained how they will be taken cared of.”
“We genuinely appreciate his efforts to ensure our home is well taken care of.”
“Price is reasonable and was raised only once in that time.”
People customers mention
Anthony97 reviews
Gerald49 reviews
Kameron29 reviews
Abraham26 reviews
Brayden25 reviews
Glenn25 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pest Control Solutions, Inc. for 8 kinds of job. Pick one to see what they paid and said.
GentryLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
We’ve used PCSI for about a year now. Their scheduling is easy, I never had any pest issues between visits, and both of our techs so far have been really friendly. Anthony is our regular tech and he’s a delight — so professional and kind! We’d be happy to have him out next time.
Paid $60–80Reasonable price
Curtis2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Tony showed up at the scheduled time, was very professional and courteous. He was very thorough and completed the work in a timely manner.
Paid $60–80Reasonable priceGeneral pest inspectionBug & insect extermination
Delinda5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Gerald is very polite and has a great personality. I definitely would recommend him to friends and family. He is truly an asset to your company , a keeper indeed 😉
Paid $80–100Reasonable priceHome inspectionGeneral pest inspection
Randy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I have noticed a huge decrease in bugs around my property since Pest Control Solutions has been spraying. Gerald set out a rodent trap in my backyard and even that has helped keep away those little critters. Highly recommend. Price is very reasonable.
Danny12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
Cyrus was great! Very friendly and aware of my house pest needs. Thank you for the great service!
Paid $60–80Great priceHome inspection
AnthonyLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We had a swarming nest of Africanized Honeybees (dangerous - like small hornets) intruding into my real estate client's backyard from over the fence in the neighboring yard. We called Pest Control Solutions to handle the problem. Cyrus arrived on time, consulted with the homeowner, assessed the situation and worked…
Always great service and communication! They’ve kept our home pest-free, and we couldn’t be happier. Highly recommend!
Response from the owner · 13 hours ago
Thank you, Sonnia. We are glad our communication and service have kept your home pest-free. Your recommendation means a lot to our team. We look forward to continuing to support you.
Ryan Bjornson3 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
RJ was very friendly and kind to our pets, I would definitely work with him again.
Services: Home inspection
Response from the owner · a day ago
Ryan, we appreciate the kind words. It means a lot that RJ treated your pets gently and earned your confidence. We welcome the chance to help again when you need us.
JD Thiemann2 reviewsiTotal number of Google reviews JD has written across all businesses on Google Maps, not just this one.
We love Abraham! Very knowledgeable, consistent, and pleasant to work with.
Price assessment: Reasonable price
Response from the owner · a day ago
JD, we really appreciate your kind review. It means a lot to hear Abraham’s expertise, reliability, and pleasant manner stood out. We’re glad he made your experience positive and look forward to continuing to help.
Gentry CroleyLocal Guide · 39 reviewsiTotal number of Google reviews Gentry has written across all businesses on Google Maps, not just this one.
We’ve used PCSI for about a year now. Their scheduling is easy, I never had any pest issues between visits, and both of our techs so far have been really friendly. Anthony is our regular tech and he’s a delight — so professional and kind! We’d be happy to have him out next time.
Price assessment: Reasonable price
Price: $60–80
Pest type: Ants, Cockroaches, Spiders, Mosquitoes
Response from the owner · a year ago
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our team and that Gerald made a positive impression during his visit. Your satisfaction with our scheduling and pest control services is our top priority. We look forward to serving you again in the future!
Jason Javier7 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Jason, we appreciate the five-star rating and your praise calling us the best pest control in Las Vegas. Your support means a lot to our team, and we are glad our services met your expectations. We look forward to serving you again.
Curtis2 reviewsiTotal number of Google reviews Curtis has written across all businesses on Google Maps, not just this one.
Tony showed up at the scheduled time, was very professional and courteous. He was very thorough and completed the work in a timely manner.
Price assessment: Reasonable price
Price: $60–80
Services: General pest inspection, Bug & insect extermination
Pest type: Ants, Cockroaches, Spiders, Other
Response from the owner · a year ago
Thank you for your fantastic review, Curtis! We're delighted to hear that Tony provided you with professional and courteous service. It's great to know that he was thorough and efficient in completing the work. Your feedback means a lot to us!
M. A.Local Guide · 16 reviewsiTotal number of Google reviews M. has written across all businesses on Google Maps, not just this one.
We have had our home serviced by Pest Control Solutions for the past 5 years and they have been nothing but great. They have kept our home bug-free. I highly recommend them.
Response from the owner · a year ago
Thank you M.A
chanice lara5 reviewsiTotal number of Google reviews chanice has written across all businesses on Google Maps, not just this one.
We've been using Pest Control Solutions for 2 years now. Nick has been a great service tec. He is very knowledgeable and really takes the time to listen to your concerns and come up with the right solution for our needs. I recommend them every time!
Response from the owner · 2 days ago
Chanice, thank you for trusting us for two years and for recommending our services. We are glad Nick’s knowledge and attentiveness have met your needs. Your support means a lot, and we look forward to continuing to assist with your pest concerns.
Yvonne Sandoval7 reviewsiTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
Our technician was professional and courteous, and we requested the whole house and The backyard and front yard and including the garage
Response from the owner · 2 days ago
Yvonne, thank you for the five-star review. We’re pleased our technician was professional and courteous and that we could service your whole house, backyard, front yard, and garage. We appreciate your feedback and look forward to assisting you again.
Delinda Fauley5 reviewsiTotal number of Google reviews Delinda has written across all businesses on Google Maps, not just this one.
Gerald is very polite and has a great personality. I definitely would recommend him to friends and family. He is truly an asset to your company , a keeper indeed 😉
Price assessment: Reasonable price
Price: $80–100
Services: Home inspection, General pest inspection
Pest type: Ants, Spiders
Response from the owner · 3 months ago
Thank you, Delinda, for the wonderful review. We're thrilled Gerald was polite and personable, and we agree he’s an asset — we'll be sure to share your praise with him. We appreciate your recommendation to friends and family and look forward to serving you again.