BED BUG EXTERMINATORS · METHUEN, MA
Pest-End logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%2+0.3Craft & service 20%80+16Value 10%36+3.6Momentum 8%2+0.2Track record 7%71+5Accountability 5%26+1.3Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCORE

Pest-End

Better than 7% of bed bug exterminators · #27 of 29

4.7★304 Google reviewsGoogle star rating as shown on Google Maps.
3.00★last 12 monthsAverage stars on reviews from the last 12 months only.
25%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pest-End for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.47
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 45/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 14

All 15 Google reviews tagged “Bee extermination”

★★★★★ Lee · 3 years ago

Had a few pest issues and Justin Bonenfant was great! He was very responsive, knowledgeable, professional and great to deal with. Steve and Chris came to my house to get the job done and they were professional, knowledgeable and great to deal with as well. They even noticed a bee problem that they fixed before…

Bat exterminationBee extermination+ Responsiveness+ Professionalism
★★★★★ Ran · 5 years ago

There are some who "do their work", others who "do their work well" and still others who are "outstanding". Keith T is the definition of outstanding. Pest End is no frills easy-to-work-with, detailed and responsive pest controls company. I recently moved into this home when we called Pest End to help with ... well…

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Professionalism
★★★★★ Patryk · 5 years ago

Service was exactly as described. Provided additional advice and recommendations. Super professional and punctual. Definitely recommend!

Bee extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Guy · 5 years ago

I spoke to the owner Adam last week about servicing my camp which is only accessible by boat. I thought this would be a big hassle but he said he would send a tech that Saturday. Sure enough right on time the technician, Harry showed up and serviced the property as if it was a routine visit. Harry was very…

Bee exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Brett · 5 years ago

Harry was great! Polite, informative and thorough.

Bee exterminationHornet & wasp extermination+ Professionalism
★★★★★ Ben · 5 years ago

I was extremely impressed with the employee Harry that came out to my house this afternoon and gave me a thorough explanation of what was going on and what was the best solution to our multiple pest problems. He was very professional and did a great job at helping me understand what each pest was doing, how they get…

Bee exterminationGeneral pest inspectionRodent extermination+ Quality+ Professionalism
★★★★★ Carly · 5 years ago

Harry and Sean from Pest End are amazing! Highly recommend this company for anyone in the area. We had a very poor experience with a larger pest company, and switching to the local family-owned Pest End was the best decision we made. Competitive prices, for quality work. We moved into a new home that had been vacant…

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jenna · 5 years ago

Absolutely love Pest End! I have been using them for 2 years to take care of my mosquito and tick spraying and we have yet to find a tick on any of my pets or children (we live in a wooded area)! I recently decided to give them a call about an ant situation and they recommended their home protection plan which was…

Ant exterminationBee exterminationHornet & wasp extermination+ Quality+ Professionalism
★★★★★ Laura · 5 years ago

Excellent service! Eradicated all my problems and concerns!!!

Ant exterminationBee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ kerrie · 5 years ago

Our family loves pest end. Today, Eddie came out to help with Ant problem. He went above an beyond to explain everything.

Bee exterminationTermite inspection+ Quality
★★★★★ Adrienne · 5 years ago

Eddie was amazing! Punctual, respectful, and extremely knowledgeable . Highly recommend!

Ant exterminationBee exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tammy · 6 years ago

I needed bees removed same day. They were able to squeeze me in. Nick the tech told me what he was going to do and removed everything safely. He was quick. I would highly recommend them.

Bee extermination+ Responsiveness+ Punctuality+ Quality
★ Inaam · 5 years ago

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination− Quality− Professionalism
★ William · 6 years ago

Rating only, no written review.

Ant exterminationBee exterminationGeneral pest inspection− Quality− Value
★★★★★ Dan · 6 years ago

Rating only, no written review.

Bee extermination+ Professionalism

vs category

Blue = Pest-End, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02024-Q1: 4.62★ (13 reviews)2024-Q2: 5.00★ (3 reviews)2024-Q3: 4.20★ (5 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 3.00★ (2 reviews)2025-Q2: 4.67★ (3 reviews)2025-Q3: 5.00★ (3 reviews)2025-Q4: 3.00★ (2 reviews)2026-Q1: 1.00★ (1 reviews)2026-Q2: 5.00★ (1 reviews)2026-Q3: 5.00★ (1 reviews)2026-Q4: 1.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%2+0.3Craft & service 20%80+16Value 10%36+3.6Momentum 8%2+0.2Track record 7%71+5Accountability 5%26+1.3Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
5
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
2
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
80
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
36
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
2
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
71
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
26

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+124 / −5
Professionalism
+156 / −4
Responsiveness
+115 / −2
Punctuality
+113 / −1
Value
+98 / −4

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