jack DaleLocal Guide · 50 reviews
greedy only needed one time small job wasp nest they only do many visit hundreds of $ accts avoid! rip offs!
- Services: Hornet & wasp extermination
Review from Google · view on Google
Experts Reviews · Company report
39SCORE
Pest Friends
Tucson, AZ · Grade D · #30 of 40 cockroach control · 4.9★ from 889 Google reviews
Report card
Percentile vs other cockroach control (100 = best). Strongest: craft & service and value; weakest: momentum.
SatisfactionD
24
ReliabilityF
4
Craft & serviceA
96
ValueA
81
MomentumF
1
Track recordD
36
AccountabilityF
4
Reviews for your job
Customers hired Pest Friends for 8 kinds of job.
Recent priced reviews
★★★★★ Velberia · a year ago
I paid a large amount. The service was faster than I expected. There was a problem but it was corrected. The rodent and bee problems have been corrected. Abraham is exceptional.
Paid $200+Not sureHornet & wasp exterminationRodent extermination
★★★★★ Elizabeth · Edited a year ago
Awesome company great job and all of the team are great! We have used this company for five years. They take care of all of our “pest” problems and have been extremely helpful and their technicians are always friendly, on time and call ahead! I called and asked to have an extra visit for scorpions. They came the…
Paid $40–60Great priceHome inspectionHornet & wasp exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Monica · Edited a year ago
Great customer service and very professional. Always available when we need their services. I definitely recommend this business, they will exterminate any bug. Excellent Team.
Paid $20–40Reasonable priceHome inspection
★★★★★ Marianela · a year ago
Abraham was amazing!! So thorough and professional. We’ve had many pest control technicians come out before but THIS is exactly what we have been looking for. A++ service from Abraham. Thank you so very much!!
Paid $40–60Great priceHome inspectionCockroach extermination
★★★★★ Michelle · Edited a year ago
Abraham is extremely professional and knowledgeable. I am very pleased to have continued this service.
Paid $20–40Great priceMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
★★ Steve · Edited a year ago
I’ve been trying to contact them for several days. I’ve left several voice messages and sent two emails, but they have yet to respond.
Paid $200+OverpricedHome inspection
Price
$49-57% vs typical cockroach control
Bar = middle half of what customers paid · gold mark = category median.
Price verdicts
Great price 36%Reasonable 56%Overpriced 3%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 140 | $56–$141 |
| Rodent extermination | 138 | $68–$282 |
| Termite inspection | 130 | $95–$173 |
| Bug & insect extermination | 104 | $58–$153 |
| Home inspection | 101 | $86–$173 |
| Termite extermination | 97 | $163–$426 |
| Spider extermination | 82 | $55–$179 |
| Ant extermination | 74 | $80–$246 |
Compare with
Pest Friends at a glance
Customers frequently highlight the thoroughness, punctuality, and clear communication of technicians who explain processes and respect property. Positive reviews note responsive scheduling, including same-day visits, and detailed inspections for various pests. However, several low-star reviews criticize the company for poor responsiveness to emails and phone inquiries, citing difficulties reaching staff through AI systems and unreturned communications regarding quotes or cancellations.
- Google rating: 4.9 out of 5 from 889 reviews (97% five-star).
- Reviews on this page: 889 Google reviews (668 with written comments, 3 with photos).
- Owner responses: the business replied to 89% of reviews.
- Most recent review: August 27, 2026.
- Service: Cockroach Control serving Tucson, Arizona.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★889 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Asrael Idelasagna4 reviews
Doesn't respond to online inquiries apparently. I guess they don't want any extra business
Review from Google · view on Google
Jill EmmonsLocal Guide · 60 reviews
Recently Pest Friends merged with another Tucson pest company called Responsible Pest Control. There are a few minor changes, and the AI phone system can sometimes be a little off-putting, but the service is still top-notch! I had a great service from a very friendly tech who explained everything very clearly to me, took pictures, and went the extra mile to do a thorough inspection. I would definitely choose them again!
Review from Google · view on Google
Scott MoldenhauerLocal Guide · 40 reviews
It took me five minutes, trying to get through the AI just to get to a human before I hung up
Review from Google · view on Google
Alyiah Branz15 reviews
Very professional and explanatory.
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · a year ago
Thank you, Alyiah, for your kind words; we appreciate your recognition of our team's professionalism and clarity.
Review from Google · view on Google
Gary Turkington4 reviews
Abe is very thorough
- Price assessment: Reasonable price
- Price: $20–40
- Positive: Punctuality, Professionalism
- Services: Cockroach extermination
Response from the owner · Edited a year ago
Thank you, Gary! We're so glad to hear you think Abe is the best—your support means a lot to us!
Review from Google · view on Google
Fred Arbogast8 reviews
Abraham was excellent in his inspections! He was very understanding to our needs, personal and explained in detail his work process.
- Positive: Punctuality, Quality, Professionalism, Value
- Services: Home inspection, General pest inspection
Response from the owner · Edited a year ago
Thank you, Fred, for your kind words about Abraham's excellent service and his attention to your needs; we truly appreciate your feedback!
Review from Google · view on Google
Noushin DowlatshahiLocal Guide · 58 reviews
Very nice and professional! Thank you Abraham!
Response from the owner · Edited a year ago
Thank you, Noushin! We're glad you had a positive experience, and we'll be sure to pass along your kind words to Abraham.
Review from Google · view on Google
Velberia Woods9 reviews
I paid a large amount. The service was faster than I expected. There was a problem but it was corrected. The rodent and bee problems have been corrected. Abraham is exceptional.
- Price assessment: Not sure
- Price: $200+
- Services: Hornet & wasp extermination, Rodent extermination
Response from the owner · a year ago
Thank you, Velberia, for your kind words! We're glad to hear that the service exceeded your expectations and that Abraham was able to assist with your concerns. Your feedback means a lot to us!
Review from Google · view on Google
Ed CudykLocal Guide · 20 reviews
On time with friendly, professional service as always !
- Price assessment: Reasonable price
- Price: $40–60
- Services: General pest inspection, Hornet & wasp extermination, Spider extermination, Cockroach extermination, Bug & insect extermination
Response from the owner · Edited a year ago
Thank you, Ed, for your kind words about our friendly and professional service; we appreciate your feedback!
Review from Google · view on Google
Business details
- Address: 6541 E Tanque Verde Rd #27, Tucson, AZ 85715
- Phone: (520) 999-2847
- Website: mypestfriends.com
- Service area: Tucson, AZ