Is Pest Friends any good?
Our verdict: mixed — #30 of 40 cockroach control, better than 25%. Customers single out its craft & service and value; momentum is where it trails.
Craft & service — better than 96% of peers
Value — better than 81% of peers
Reliability — 4th percentile
Accountability — 4th percentile
Momentum — 1th percentile
Pest Friends for bug & insect extermination
Clear ✕104 customers reviewed a bug & insect extermination job here and rated it 4.94★. Most paid $40–60 (category typical: $58–$153). For this job it ranks #23 of 38 cockroach control we track.
All 104 Google reviews tagged “Bug & insect extermination” · showing 80
On time with friendly, professional service as always !
Awesome company great job and all of the team are great! We have used this company for five years. They take care of all of our “pest” problems and have been extremely helpful and their technicians are always friendly, on time and call ahead! I called and asked to have an extra visit for scorpions. They came the…
Always on time. I get texts when they are on their way. Everyone does a great job, and is respectful of property and pets. Great service!
Quick, Friendly, and very responsive!
Jesse- does a great job of keeping the insects and rodents at bay. We appreciate Pest Friends!
Bill did a great job and could not have been any nicer. Thanks.
Thanks to Anthony for visiting and providing lots of information. We will be adding the guest house to our contract as soon as we can work through the new slab treatment.
⭐️⭐️⭐️⭐️⭐️ these people are great! We continue to utilize their talents and continue to be pleased. I highly recommend them 👍
I'm so happy to have you guys. Abraham always does an amazing job battling the never ending ant issues. Keep up the good work 😊
Great Sevice! Abraham very respectful, professional and knowledgeable.
Great and efficient service. Service was very thorough. Company goes beyond expectations and the service that was explained to me when I contracted with Pestfriends services was carried out completely today. Couldn’t ask for better service. Thankyou Pest Friends
I enjoyed meeting Chase and his professional attitude and knowledge of the business. We will be making a decision within the next two weeks.
Pest Friends does a good job using insecticides that are far less toxic to humans and pets.
Bill was fantastic. Went over and beyond what I had hoped for. Professional, friendly. Excellent. 10 stars
Rick always does a great job
Abraham went above and beyond today by helping me with an insect issue inside. Great service!
We had a bunch of black widows start to make a home in our back yard and Pest friends helped us get rid of them, and has been helping us keep all of the bugs at bay since. Rick is the guy who usually comes out to our place, and he is always so kind, helpful and informative.
They do a great job of keeping you informed for their ETA. always kind and professional
We discovered a termite problem in the midst of a refi and Pest Friends jumped on getting it treated and quickly reinspected so it didn’t delay our refi. Special thanks to Anthony for the quick reinspection and Dwayne for working into the evening to get the required treatment done!
Very friendly and good service.
Pest Friends performed the most thorough inspection out of several companies I contacted for estimates, and their treatment plans were also extremely thorough. They weren’t the cheapest, but I feel confident that my home is being protected from the many creepy-crawlies we have in Arizona.
Appreciate their thoroughness! Very personable technicians!
Our technician Rick is awesome and he did a great job!
Always a pleasure to communicate with our needs as they arise. Would recommend this company anytime.
Great service!
Troy was very professional and personable. Great company to work with!
Anthony (Technician) was absolutely fabulous! He came to my home after hours because of a scorpion problem and solved the issue with ease….I couldn't recommend Pest Friends any higher.
Great service. Hoping this keeps beetles out of my shower.
AJ is very friendly and respectful. He explained that a different treatment was being used due to the fact it was raining. Pest Friends employees always let you know when they are coming and are always respectful. Thank you for your great service!
Super happy. Extremely quick response, polite, communicate well, answered all my questions, professional, and affordable. I would highly recommend them to anyone!!
Great communicators, effective service. Highly recommend Pest Friends
I absolutely love Pest Friends, they go above and beyond what other companies have done! They are very professional and care about their customers!!
Excellent! Above and beyond so far… Switched companies after 29 years and feeling confident that we made the right choice!
Great communication and their technician, Abraham, was friendly, responsive, courteous and professional. I would recommend Pest Friends without reservation.
All the technicians do a great job in all this hot weather. They come on time and are very efficient and respectful of the property. They are aware of the biggest threats currently and are on the look out for activity around my home. They come out and check on any of my concerns in between scheduled visits and have…
Great customer service & professionalism by everyone who has provided service at our home!
CJ with pest friends does an awesome job exterminating bugs and especially ants. And on the plan I have, if you find more ants or spiders you can call them back to reapply chemicals to kill those crawling critters.
Pest friends is extremely effective - very friendly and knowledgeable staff. We recommend them to all our friends and family. One less thing to worry about!
Always show when they say they will and Mara is a regular monthly smiling and competent technician. It all works so well we don’t have any bugs and we live beside a wash so there are critters on the other side of the wall. I am tempted to quit because I don’t have insects. But it’s a sign that’s it’s working and…
I Recommend this company to anyone having pest issues. Termites, roaches, ants or any pests.
Although they come regularly and spray, our two biggest problems remain
Pest friends is reliable and all of their team members have been amazing from communication with the office when I see unwanted house guests to the techs that come out. Pest friends also services my company location and their attentiveness there is also superb.
Pest Friends came highly rated by friends and family from the area. It took about a week after their first visit, now about 3 months, and we have not had a single unwanted guest!
The last representative fromPesr Friends did an excellent jo. Very satisfied with his performance
First time with this company and it was an easy process to set up service! Both CJ and Solomon were very thorough and professional!
CJ was very polite and knowledgeable. In addition to spraying, he also cleaned up all the spider webs. Thank you!
Very friendly employee's. They answer their phone promptly and schedule you quickly. Pleased with our results and service. We plan to keep using them on a regular basis. Highly recommend.
AJ and Solomon were very professional and knowledgeable. Very friendly.
I signed up with Pest Friends about a year ago due to a mosquito issue I was having at one of my homes. I later expanded their service to 3 homes. Overall they were responsive to my requests for insects and their products seemed to work with the exception of the constant barrage of small ants and repeated attacks…
This is Mark Rupert. Anthony, a termite inspector, was at my home this afternoon. He was excellent. Thanks.
CJ was great. He arrived on time answered all of my questions did a very thorough job inside and outside my home.
As ALWAYS, Pest Friends has such SUPER exterminators! I want to welcome CJ, my new exterminator! CJ is such a good listener when I describe what pests problems I have AND he worked hard to thoroughly cover all my needs! He is very personable, polite AND punctual! Again, Anna does a super job in the office and I know…
Having problems with spiders and spider webs
Pest Friends has amazing customer service and I have now used them at 2 properties. Their pricing is fair and they are always timely and have communicated all steps along the way. Anthony was our technician and he was very professional and gave good input/advice without it feeling like he was “up-selling” just…
This has been my home for over 50 years and ive never had a better experience with a exterminator came in we had a good talk about what we needed and he explained want he was going to do and his plan of attack and then he went to town he let us know exactly what he did what to expect and when he would be back unless…
Excellent
AJ seemed genuine and friendly and took my concerns seriously. Thank you, would definitely recommend.
Jerry was an amazing technician. He was very knowledgeable and patient when teaching me about the chemicals used and the treatment plan. He was extremely thorough while assessing and treating my home. I would recommend Jerry to anyone in need of pest control services!
Jerry is an outstanding technician! I believe his work is a reflection of the commitment Pest Friends stands for
My tech was very professional and informative of the service he was giving me
Chase and his partner were awesome when they came out. Super professional and very friendly. I love that they actually sat on the ground at my front door just to make my two dogs comfortable with them before entering and even brought treats. Nobody has ever gone through that extent to calm my dogs who by the way…
Service has been Excellent!
Pest Friends has done an awesome job! They demonstrate a great sense of urgency and provide quality service and have a super friendly staff! I highly recommend them!!
The crews are thorough considerate knowledgeable people, We are impresssd across the board w Pest Friends!
AJ was prompt and responsible and thorough! Feel much better to have been able to check things out and respray!
Very personable.
Jerry and the other staff who have come to my home have been awesome. I had a pretty bad rodent problem and they have been quick to handle the situation, set traps and help resolve the problem. They are very responsive and quick to take action. Jerry has come to my home a few times to do general pest control and to…
Very detailed in the process. Made for a good reassurance!
Great, friendly service. Always prompt and courteous. Staff is very knowledgeable and explains everything well.
Other than the scheduling getting mixed up I would recommend them. Technicians are polite and know their bugs
Leaving a second review for the Pest Friends team! We have a new team member performing our services, Jerry. He is super friendly and polite, and always gives a good heads up before arriving. He's been very diligent about wiping down the spider webs and treating for insects. We do miss our pal Thai but are happy to…
We called Pest Friends because we had a bug infestation and needed it taken care of quickly. They were responsive and professional as always. We can alway rely on them.
We called Pest Friends because we were suddenly overrun with ants, teeny tiny ones that you could barely see, all over the kitchen. I called and made an inspection appointment for the next day, which I thought was pretty quick, then got a text that they could fit us in at the end of the day, which was great. Shortly…
Jerry Valenzuela was our technician, I wanted to take a moment and comment on his professionalism and punctuality. He did our commercial property and did an amazing job. He knows exactly what he is doing and took his time to explain and show us what he did and what to expect. I Feel a lot more comfortable knowing we…
Jerry was very professional and proficient. Going to recommend this company to my friends.
Excellent, professional and thorough service.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Pest Friends
Is Pest Friends good?
Yes by most measures: 4.9★ from 889 Google reviews and an Experts Score of 39/100 (grade D), #30 of 40 cockroach control we track. 3.1% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Pest Friends charge?
Customers reported a typical bill of $49 (middle half $23–$89), 57% below the cockroach control median of $113.
What do customers hire Pest Friends for?
Mostly general pest inspection (140), rodent extermination (138), termite inspection (130), bug & insect extermination (104).
Does the owner respond to complaints?
The owner replied to 31% of 1–3★ reviews (category: 77%).
