How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%24+8.4Reliability 15%4+0.6Craft & service 20%96+19.2Value 10%81+8.1Momentum 8%1+0.1Track record 7%36+2.5Accountability 5%4+0.2Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCOREPest Friends
Tucson, AZ · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 40 cockroach control · 4.9★ from 889 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Pest Friends for 8 kinds of job.
Pest Friends for rodent extermination
Clear ✕All 138 Google reviews tagged “Rodent extermination” · showing 60
I paid a large amount. The service was faster than I expected. There was a problem but it was corrected. The rodent and bee problems have been corrected. Abraham is exceptional.
Thorough and professional service
Jesse- does a great job of keeping the insects and rodents at bay. We appreciate Pest Friends!
Thank you Ben for performing the monthly inspection. 👍 I am very pleased with the service that the Pest Friends are providing. Also, thank you for checking my attic for any mice activity. Thanks 🙂
Thanks to Anthony for visiting and providing lots of information. We will be adding the guest house to our contract as soon as we can work through the new slab treatment.
Always friendly and ontime. No bugs here!
Knowledgeable, friendly and gmost impressive. Very customer service oriented
Responsible solutions for pest control. Very friendly and knowledgeable staff, and attentive to individual needs. Will definitely refer my friends and neighbors! Update 7/2023: After a couple of years with the stellar service from Pest Friends, we are still delighted with the service and value. Update 3/2024: Still…
Prompt, professional and courteous. I really appreciate having Pest Friends taking care of my pest control issues. Thanks Pest Friends!
We discovered a termite problem in the midst of a refi and Pest Friends jumped on getting it treated and quickly reinspected so it didn’t delay our refi. Special thanks to Anthony for the quick reinspection and Dwayne for working into the evening to get the required treatment done!
Very friendly and good service.
Pest Friends performed the most thorough inspection out of several companies I contacted for estimates, and their treatment plans were also extremely thorough. They weren’t the cheapest, but I feel confident that my home is being protected from the many creepy-crawlies we have in Arizona.
Appreciate their thoroughness! Very personable technicians!
Pointed out areas of mice and closed off entry areas for us. True professional Thanks again, always reliable!
⭐️⭐️⭐️⭐️⭐️ I cannot recommend Pest Friends highly enough! From the moment I reached out to them, their responsiveness was second to none. Within hours of contacting them, a professional was at my door, fully equipped and ready to tackle the issue. Their team is not just prompt but also incredibly professional.…
Anthony was respectful, courteous and knowledgeable. He offered a complete remediation service at a fair value.
I have been using Pest Friends for over two years and have always found them to do an excellent job and responsive to any problem I have with pack rats, ants, and wasps. I had them do a home inspection for possible termites and when they didn’t find anything they did not try to sell me a service or charge a fee for…
Pest friends professionals are all lovely humans and good with dogs. Conscientious work above and beyond.
It is always a pleasure to do business with Pest Friends. They do a great job and are very professional and pleasant to work with.
Always a pleasure to communicate with our needs as they arise. Would recommend this company anytime.
Very professional job and employees
Troy was very professional and personable. Great company to work with!
Anthony (Technician) was absolutely fabulous! He came to my home after hours because of a scorpion problem and solved the issue with ease….I couldn't recommend Pest Friends any higher.
Just renewed our rodent protection with Pest Friends for another year. Every employee deserves a 5 star rating. This time, Anna and Mara stand out as great examples of customer service. So glad I found them. Add Bill to the 5 star list!
Bill does a wonderful job at inspecting/ pointing out where pact rats nest. He takes the time to answer all of my questions. Bill is a hard worker + a delightful conversationalist. It’s really a pleasure to have him working on my folks home.
Great experience. Quick efficient timely and professional.
CJ is always friendly and professional. The service is great.
These guys are great. Steve is always very courteous and good about explaining things. Added later: I can't say enough about Maura. She really knows her rodents and is more than willing, even eager to explain things about about both pack rates and kangaroo rats. I have lived in this house for over 40 years and have…
Abraham and Bill, what a team! Pest Friends knows their stuff, they are just superb - excellent quality, as a subscription client the value is cost efficient, their professionalism and respect for the earth is noteworthy and Pest Friends in general is very responsive!
I absolutely love Pest Friends, they go above and beyond what other companies have done! They are very professional and care about their customers!!
Excellent! Above and beyond so far… Switched companies after 29 years and feeling confident that we made the right choice!
Wonderful service by caring professionals. Arrive when promised and work to do a thorough job. Looking forward to working with them in the next year.
All the technicians do a great job in all this hot weather. They come on time and are very efficient and respectful of the property. They are aware of the biggest threats currently and are on the look out for activity around my home. They come out and check on any of my concerns in between scheduled visits and have…
CJ also cares about your needs and addresses any concerns. Communicates through text for eta. Thank you CJ!
Very polite and knowledgeable
An always an awesome service
The technician who came to my home today found what turned out to be a pack rat “invasion”. Anthony was knowledgeable, friendly and professional. He patiently answered all my questions and explained how their programs work. I decided to get the annual inspection to stay on top of things. I like that they answer the…
We had a great experience from the person who took my call to the technician who came to our home. Very professional and courteous. The technician CJ who was new was curious and helpful made sure was pleased with this service. Would difficulty recommend your service.
I couldn't recommend Pest Friends enough. Everyone that we've interacted with has been so courteous, knowledgeable, and professional. It is such a relief knowing that we'll be supported by such an amazing team in case any critters crash at our house in the future. If you are in need of a pest control service, look no further - Pest Friends is the one!
All of my interactions with pest friends has been professional and friendly. I couldn't be more pleased with everything. And I love the fact that the don't use poisons for rodent control.
They are always willing to come help when issues arise. Very professional and responsive!
Pest Friends came highly rated by friends and family from the area. It took about a week after their first visit, now about 3 months, and we have not had a single unwanted guest!
Friendly, professional, reliable service. This company goes above and beyond to fulfill your pest control needs. Their products are green and I feel safe to have around my pets and family. Highly recommend them for any of your pest problems!
Very friendly employee's. They answer their phone promptly and schedule you quickly. Pleased with our results and service. We plan to keep using them on a regular basis. Highly recommend.
Pest Friends came to our rented business location to do an inspection regarding a massive mice infestation. Our landlord thought they had sealed all spots mice could enter the building. Pest Friends' inspector, Soloman, found about 25 spots where mice could enter and explained why for each. How eye opening it was…
Anthony was very professional and friendly explaining our pack rat issues and how to best address them. Highly recommend these guys if you need any kind of pest service and/or ongoing pest maintenance.
I signed up with Pest Friends about a year ago due to a mosquito issue I was having at one of my homes. I later expanded their service to 3 homes. Overall they were responsive to my requests for insects and their products seemed to work with the exception of the constant barrage of small ants and repeated attacks…
Anthony came over to do the inspection. He was personable, gave me a short course in Ants 101 and explained the eradication process that would take place when AJ arrived. When AJ arrived, as scheduled, he was courteous, professional and friendly. Both Anthony & AJ were quite knowledgeable. Will use them again if needed and recommend them to friends.
Noise in the attic, oh my!! We called Pest Friends (may be the only 5-star rated company) and have been delighted. The 3 individuals we've worked with, Anthony, Bill, and Maura, have each been exceptional. They are communicative, efficient but not in a hurry, no pressured sales pitch, good listeners, highly…
Outstanding service! Prompt, knowledgeable, courteous, overall excellent experience. Highly recommend!
I can trust Pest Friends to get rid of all the packrat nests on my property. We started out with 23, and yesterday there were only a couple left, which were removed. They also do termite protection for me
We have been using Pest Friends for several months now. Living in the desert, we get our fair share of pack rats that like to find their ways to our cars. Pest Friends found the nests, removed them, set traps, and has been coming back monthly to check the traps or look for more nests. If we notice a trap has got…
Great service!!! Alex is wonderful and very helpful. We are thankful. Highly recommend
They always call first, people are professional, friendly, responsive and efficient. I can highly recommend Pest Friends.
Jerry is an outstanding technician! I believe his work is a reflection of the commitment Pest Friends stands for
Friendly, professional, on-time and thorough. Great service. Everyone we've interacted with have been amazing and I would recommend PestFriends to anyone.
Maura from Pest Friends was both knowledgeable and thorough regarding what needed to be done in terms of any infestation that was present in our home. She also recommended a very affordable monthly inspection and prevention program, which was easy to enroll in. Anna in the office also was very helpful in assisting our setting up the program.
Service has been Excellent!
Pest Friends has done an awesome job! They demonstrate a great sense of urgency and provide quality service and have a super friendly staff! I highly recommend them!!
Many thanks for resolving the issues with my home! 👍👍
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 140 | $56–$141 |
| Rodent extermination | 138 | $68–$282 |
| Termite inspection | 130 | $95–$173 |
| Bug & insect extermination | 104 | $58–$153 |
| Home inspection | 101 | $86–$173 |
| Termite extermination | 97 | $163–$426 |
| Spider extermination | 82 | $55–$179 |
| Ant extermination | 74 | $80–$246 |
