How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty98−0.2Momentum penalty0−10Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREPest Friends
Tucson, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 63 cockroach control · 4.9★ from 889 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Pest Friends for 8 kinds of job.
Pest Friends for rodent extermination
Clear ✕All 138 Google reviews tagged “Rodent extermination” · showing 100
I paid a large amount. The service was faster than I expected. There was a problem but it was corrected. The rodent and bee problems have been corrected. Abraham is exceptional.
Thorough and professional service
Jesse- does a great job of keeping the insects and rodents at bay. We appreciate Pest Friends!
Thank you Ben for performing the monthly inspection. 👍 I am very pleased with the service that the Pest Friends are providing. Also, thank you for checking my attic for any mice activity. Thanks 🙂
Thanks to Anthony for visiting and providing lots of information. We will be adding the guest house to our contract as soon as we can work through the new slab treatment.
Always friendly and ontime. No bugs here!
Knowledgeable, friendly and gmost impressive. Very customer service oriented
Responsible solutions for pest control. Very friendly and knowledgeable staff, and attentive to individual needs. Will definitely refer my friends and neighbors! Update 7/2023: After a couple of years with the stellar service from Pest Friends, we are still delighted with the service and value. Update 3/2024: Still…
Prompt, professional and courteous. I really appreciate having Pest Friends taking care of my pest control issues. Thanks Pest Friends!
We discovered a termite problem in the midst of a refi and Pest Friends jumped on getting it treated and quickly reinspected so it didn’t delay our refi. Special thanks to Anthony for the quick reinspection and Dwayne for working into the evening to get the required treatment done!
Very friendly and good service.
Pest Friends performed the most thorough inspection out of several companies I contacted for estimates, and their treatment plans were also extremely thorough. They weren’t the cheapest, but I feel confident that my home is being protected from the many creepy-crawlies we have in Arizona.
Appreciate their thoroughness! Very personable technicians!
Pointed out areas of mice and closed off entry areas for us. True professional Thanks again, always reliable!
⭐️⭐️⭐️⭐️⭐️ I cannot recommend Pest Friends highly enough! From the moment I reached out to them, their responsiveness was second to none. Within hours of contacting them, a professional was at my door, fully equipped and ready to tackle the issue. Their team is not just prompt but also incredibly professional.…
Anthony was respectful, courteous and knowledgeable. He offered a complete remediation service at a fair value.
I have been using Pest Friends for over two years and have always found them to do an excellent job and responsive to any problem I have with pack rats, ants, and wasps. I had them do a home inspection for possible termites and when they didn’t find anything they did not try to sell me a service or charge a fee for…
Pest friends professionals are all lovely humans and good with dogs. Conscientious work above and beyond.
It is always a pleasure to do business with Pest Friends. They do a great job and are very professional and pleasant to work with.
Always a pleasure to communicate with our needs as they arise. Would recommend this company anytime.
Very professional job and employees
Troy was very professional and personable. Great company to work with!
Anthony (Technician) was absolutely fabulous! He came to my home after hours because of a scorpion problem and solved the issue with ease….I couldn't recommend Pest Friends any higher.
Just renewed our rodent protection with Pest Friends for another year. Every employee deserves a 5 star rating. This time, Anna and Mara stand out as great examples of customer service. So glad I found them. Add Bill to the 5 star list!
Bill does a wonderful job at inspecting/ pointing out where pact rats nest. He takes the time to answer all of my questions. Bill is a hard worker + a delightful conversationalist. It’s really a pleasure to have him working on my folks home.
Great experience. Quick efficient timely and professional.
CJ is always friendly and professional. The service is great.
These guys are great. Steve is always very courteous and good about explaining things. Added later: I can't say enough about Maura. She really knows her rodents and is more than willing, even eager to explain things about about both pack rates and kangaroo rats. I have lived in this house for over 40 years and have…
Abraham and Bill, what a team! Pest Friends knows their stuff, they are just superb - excellent quality, as a subscription client the value is cost efficient, their professionalism and respect for the earth is noteworthy and Pest Friends in general is very responsive!
I absolutely love Pest Friends, they go above and beyond what other companies have done! They are very professional and care about their customers!!
Excellent! Above and beyond so far… Switched companies after 29 years and feeling confident that we made the right choice!
Wonderful service by caring professionals. Arrive when promised and work to do a thorough job. Looking forward to working with them in the next year.
All the technicians do a great job in all this hot weather. They come on time and are very efficient and respectful of the property. They are aware of the biggest threats currently and are on the look out for activity around my home. They come out and check on any of my concerns in between scheduled visits and have…
CJ also cares about your needs and addresses any concerns. Communicates through text for eta. Thank you CJ!
Very polite and knowledgeable
An always an awesome service
The technician who came to my home today found what turned out to be a pack rat “invasion”. Anthony was knowledgeable, friendly and professional. He patiently answered all my questions and explained how their programs work. I decided to get the annual inspection to stay on top of things. I like that they answer the…
We had a great experience from the person who took my call to the technician who came to our home. Very professional and courteous. The technician CJ who was new was curious and helpful made sure was pleased with this service. Would difficulty recommend your service.
I couldn't recommend Pest Friends enough. Everyone that we've interacted with has been so courteous, knowledgeable, and professional. It is such a relief knowing that we'll be supported by such an amazing team in case any critters crash at our house in the future. If you are in need of a pest control service, look no further - Pest Friends is the one!
All of my interactions with pest friends has been professional and friendly. I couldn't be more pleased with everything. And I love the fact that the don't use poisons for rodent control.
They are always willing to come help when issues arise. Very professional and responsive!
Pest Friends came highly rated by friends and family from the area. It took about a week after their first visit, now about 3 months, and we have not had a single unwanted guest!
Friendly, professional, reliable service. This company goes above and beyond to fulfill your pest control needs. Their products are green and I feel safe to have around my pets and family. Highly recommend them for any of your pest problems!
Very friendly employee's. They answer their phone promptly and schedule you quickly. Pleased with our results and service. We plan to keep using them on a regular basis. Highly recommend.
Pest Friends came to our rented business location to do an inspection regarding a massive mice infestation. Our landlord thought they had sealed all spots mice could enter the building. Pest Friends' inspector, Soloman, found about 25 spots where mice could enter and explained why for each. How eye opening it was…
Anthony was very professional and friendly explaining our pack rat issues and how to best address them. Highly recommend these guys if you need any kind of pest service and/or ongoing pest maintenance.
I signed up with Pest Friends about a year ago due to a mosquito issue I was having at one of my homes. I later expanded their service to 3 homes. Overall they were responsive to my requests for insects and their products seemed to work with the exception of the constant barrage of small ants and repeated attacks…
Anthony came over to do the inspection. He was personable, gave me a short course in Ants 101 and explained the eradication process that would take place when AJ arrived. When AJ arrived, as scheduled, he was courteous, professional and friendly. Both Anthony & AJ were quite knowledgeable. Will use them again if needed and recommend them to friends.
Noise in the attic, oh my!! We called Pest Friends (may be the only 5-star rated company) and have been delighted. The 3 individuals we've worked with, Anthony, Bill, and Maura, have each been exceptional. They are communicative, efficient but not in a hurry, no pressured sales pitch, good listeners, highly…
Outstanding service! Prompt, knowledgeable, courteous, overall excellent experience. Highly recommend!
I can trust Pest Friends to get rid of all the packrat nests on my property. We started out with 23, and yesterday there were only a couple left, which were removed. They also do termite protection for me
We have been using Pest Friends for several months now. Living in the desert, we get our fair share of pack rats that like to find their ways to our cars. Pest Friends found the nests, removed them, set traps, and has been coming back monthly to check the traps or look for more nests. If we notice a trap has got…
Great service!!! Alex is wonderful and very helpful. We are thankful. Highly recommend
They always call first, people are professional, friendly, responsive and efficient. I can highly recommend Pest Friends.
Jerry is an outstanding technician! I believe his work is a reflection of the commitment Pest Friends stands for
Friendly, professional, on-time and thorough. Great service. Everyone we've interacted with have been amazing and I would recommend PestFriends to anyone.
Maura from Pest Friends was both knowledgeable and thorough regarding what needed to be done in terms of any infestation that was present in our home. She also recommended a very affordable monthly inspection and prevention program, which was easy to enroll in. Anna in the office also was very helpful in assisting our setting up the program.
Service has been Excellent!
Pest Friends has done an awesome job! They demonstrate a great sense of urgency and provide quality service and have a super friendly staff! I highly recommend them!!
Many thanks for resolving the issues with my home! 👍👍
The crews are thorough considerate knowledgeable people, We are impresssd across the board w Pest Friends!
Jerry was awesome
Jerry and the other staff who have come to my home have been awesome. I had a pretty bad rodent problem and they have been quick to handle the situation, set traps and help resolve the problem. They are very responsive and quick to take action. Jerry has come to my home a few times to do general pest control and to…
Super quick to respond and Maura is da bomb
Chase did our home inspection and was extremely knowledgeable and professional. On time and walked us through their process. Impressed!!!!
Very responsive.
Salomon called me to notify me that he’s on his way. Very professional and able to show me right away the problem on how the mice is getting into our attic. He suggested a way to keep the rodents out and now we’re scheduled to fix our mice problem.
Chase did the inspection of my home and found where the mice were entering. He listened to my concerns & assuaged all of my fears. He was kind, non-judgmental, personable, and engaging. He really knows his stuff! He made the process as easy as possible for me, which was immensely appreciated. I was able to get the…
Chase Cotlow was incredibly professional, knowledgeable, and easy to work with. Recommending Pest Friends to all my clients, friends, and family.
So far amazing service and attention to detail! This company has come highly recommended, so I am looking forward to see how the service and value for service progresses. Definitely referring Pest Friends to my best friends!
Very responsive and thorough! Very pleased with the service and knowledge!
Salomon and Aloe did a fantastic job. They were very professional, knowledgeable and worked very hard. They removed pigeon debris from under our solar panels. They did everything I asked them to do and more. In fact they sprayed around the panels at no extra cost. I would highly recommend pest friends and will…
Excellent service from Chase. Thorough inspection and great plan of action.
Pest Friends (and especially Tai) is amazing! Anytime I have an issue, they respond within 24 hours and Tai goes over and above to make sure everything is taken care of. He knows I am terrified of my dogs getting ahold of scorpions, so he scouted the yard for scorpions and took care of them for me! Can’t say enough…
Everyone at Pest Friends is such a pleasure to work with! They are kind, knowledgeable, and friendly. This is not the first pest control company I have used in the area, but their service far exceeds any others. Cannot recommend more!
Very happy with the service Pest Friends provide! They took care of my pack rat in one day!
Chase was professional, thorough and gave us great options for rodent control. Thanks so much!
Service was very timely and complete. Courteous and informative staff helped us understand our issues and had a great solution. Would highly recommend this company to anyone who needs help or is considering changing their provider.
Great attn to detail
Great staff I was able to get my rat problem in my garage taken care of promptly and professionally thank you!
This company is just plain awesome. Highly responsive and all the techs are knowledgeable and friendly. Excellent customer service. Highly recommend!
It was one of the best experiences with a company that does an excellent job on time and extremely courteous. I can not find the words of how satisfied I am with their work and honesty. The house was sealed for insects, rodents and bees.
Salomon was so very kind and professional! I will be calling Pest Friends immediately in the future if we have any other issues which we probably will— perks of having an old house I guess!
Great service, very personable and knowledgeable. Had the pleasure of speaking with Tai. Did a fantastic job and walked me through all the options. I'm looking forward to a long relationship with this company. Thanks.
Have been using Pest Friends for about 6 months. I have called and emailed after hours and they always get back to me right away. They promptly take care of my rat problems!! The staff is always friendly and courteous. 👍
The leadership is phenomenal! They have a dedicated team. Their techs love their job and it really shows! Very proud of this team. Highly recommend
Anna was so insightful and amazing, tbis company is the way to go!! Thank uou for everything guys!!
We found out there were pack rats in our wall and ceiling in the new house we bought and were devastated. I got a hold of someone at Oest Friends immediately and they came out that day, inspected the house, gave us a bid and set traps that day. Salomon was super professional, communicative and knowledgeable. He…
Abner is very professional and full of knowledge. Had a great experience. Highly recommend pest friends.
Very knowledgeable and professional. Steve and Daniel ensured the work was done correctly. Very good service.
Everyone at Pest Friends are really professional and helpful. I was able to get some great help on my pest problem.
Very personable and very professional! Great quality of work at a great price compared to other companies.
I called in to get assistance with packrats in my yard. I highly recommend this company. They were kind, knowledgeable and will refer all my neighbors to the them in the future. Great job Pest Friends!
Pest friends is an excellent, responsive and friendly local pest company. If you are looking for fast comprehensive service Pest Friends are the guys!
Good and knowledgeable service men. Well trained
PestFriends has been great, they’ve been really informative - helping us understand what they’re doing and why - and they took our pets into consideration without us having to bring that up. We’ve moved all of our pest control services to them.
Great service, on time fair price. Wish I had used them a long time ago. Keep up the great work guys!!
Pest Friends combined great service, prompt timelines and quality performance to help me get rid of some pack rats and ant infestation. In addition, they have continued solid service and have even worked on a payment plan that fits our current budget. Thanks for being great Pest Friends!
Pack rat nests removed, area well cleaned and sprayed for kissing bugs.
We purchased a home back in spring, and as many desert dwellers know, we tend to get...critters...around these parts. We've been battling a mysterious pest issue at our new home and have cycled through multiple companies in town who tried, yet failed, to address it. After yet another sleepless night due to the pest…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 140 | $56–$139 |
| Rodent extermination | 138 | $81–$323 |
| Termite inspection | 130 | $93–$181 |
| Bug & insect extermination | 104 | $56–$153 |
| Home inspection | 101 | $83–$179 |
| Termite extermination | 97 | $168–$426 |
| Spider extermination | 82 | $56–$179 |
| Ant extermination | 74 | $85–$282 |
