Experts Reviews · Company report
Pest Innovations logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Pest Innovations

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 427 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Innovations is better than 92% of bed bug exterminators.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Innovations is better than 91% of bed bug exterminators.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Innovations is better than 95% of bed bug exterminators.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Innovations is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Innovations is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Innovations is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Pest Innovations for 8 kinds of job.

Pest Innovations for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#63 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “General pest inspection”

Lynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Michael arrived on time and was professional and friendly. He explained the process and how de-webbing helps with spiders. I was referred by a friend so this was my first time with this company. I am happy with the service and with the 30 day warranty.

Paid $180–200Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
America4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent work; he showed up, explained the work that needed to be done, was courteous to the tenants, and was always very friendly.

Reasonable priceGeneral pest inspectionCockroach extermination
Gary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Octavio was very thorough and asked many questions so he understood what services we needed. Since the visit was only to determine the cost for quoting purposes, I can’t comment on the price since I’m still waiting for the quote.

General pest inspection
Joshua3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Was a great time and Carlos was awesome.

Paid $140–160Great priceTermite inspectionGeneral pest inspection
Carolina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service from start to finish. Peter was very knowledgeable and professional. Would highly recommend to others!

Paid $200+Great priceFlea & mite exterminationGeneral pest inspection
jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Friendly, informative and arrived on time.

General pest inspection
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tavo went above and beyond. He was pleasant, hard working and informative.

General pest inspectionMosquito extermination
Tim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

On time, good job.

Customer photo from Tim's review
Paid $80–100Reasonable priceGeneral pest inspectionSpider extermination
Cedros1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Super polite and very efficient. We are please with this company and Kevin is very professional. I highly reccomend.

Reasonable priceGeneral pest inspectionCockroach extermination
RebeccaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brandon has great communication, friendly, thorough and understood what to do! Thank You so much!

Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Diane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Found this exterminating company online and wanted to give the family owned business a try. So very pleased! Their rates are extremely affordable, they were knowledgeable of the product being used and the issue with the pests they were called to exterminate. Liked the owner George Iglesias so much when I met him…

Reasonable priceGeneral pest inspection
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We have needed Pest Innovations services several times, many of which Eddie has provided. He is so honest, friendly, and helpful that we requested him for yesterday's exclusion inspection.

Not sureGeneral pest inspection
Wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Kevin is great-always spends extra time and is willing to answer questions and help with any issues.

Paid $40–60Reasonable priceGeneral pest inspection
Kimberly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kevin was great, on time, knowledgeable and gave helpful tips on what I could do around my house to make sure pests steer clear from my home!

Paid $180–200Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Diana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

See less and smooth services. Came in and needed what he needed to do after quickly assessing the needs. Followed up by sending me the report of what he did. I had no issues.

Not sureGeneral pest inspectionCockroach exterminationBug & insect extermination
ArianaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sonia in dispatch is great and was able to get me same-day and next-day slots. Carlos is excellent for termites. Brandon is excellent for most everything else.

Not sureTermite exterminationGeneral pest inspection
Betty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Octavio was very pleasant and informative - answered my questions and willingly sprayed where I requested - I highly recommend him and Pest Innovations

Paid $200+Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

I only continue to use them for the minimum service. They have absolutely no idea how to deal with rodents and anything else that is more complicated such as a bug issue I go elsewhere. I always laugh to myself when after every visit the pest control guy hands me a form he filled out and he always marks that there’s…

Paid $40–60Great priceGeneral pest inspectionBug & insect extermination
camilo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Peter is always on time, good attitude, Responsible, Friendly, and Profesional.

Paid $40–60Reasonable priceGeneral pest inspection
MaggieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kristofher was very professional and answered all my questions. He looked through all the pipes in my house and let me know places where I should get fixed to avoid pests coming through. Setting up the appointment was easy as well. Overall a good experience.

Reasonable priceGeneral pest inspectionCockroach extermination
marni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Eddy is the most knowledgeable and most polite and respectful and fantastic! I would give him ten stars if I could.

Great priceGeneral pest inspection
V.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Peter always does a great job

Reasonable priceRodent exterminationGeneral pest inspection
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Octavio was an absolute pleasure to service my house! Rose was a pleasure to speak to initially. This company is wonderful so far and I am just getting started. Octavio knew his stuff!! Give them a call!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I Highly recommend this pest control! They provide Great customer service! Their team is on time, efficient, respectful and they do a really great job!

Bee exterminationGeneral pest inspectionRodent extermination
DorothyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The service representative is amazing, very efficient and extremely kind and friendly. We are so very pleased with the entire process. THANK YOU. Arturo (or Art as Jerry calls him) is so efficient and kind all while being a total professional. Got right after the mouse/rat issue.

General pest inspectionRodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Alejandro3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very happy with their services.

Bed bug exterminationBee exterminationBug & insect extermination
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Peter did a great job and was very professional and communicated before all work- very happy with his work

General pest inspection
Sharyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been using Pest Innovations for monthly pest control. Joe has been my technician for a couple of years and he's courteous, thorough, and has excellent customer service skills. Every three months, he'll spray internally around the kitchen and bathroom plumbing to deter potential pest activity around these…

Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very customer oriented. Also very kind and respectful.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
CharlesLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceRodent exterminationGeneral pest inspection
MalkyyiahsEdited 9 months ago★★★★★

Rating only, no written review.

Paid $1–20Not sureGeneral pest inspection
Cierra9 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
NicolasLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Rating only, no written review.

Great priceSpider exterminationGeneral pest inspection
calleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $60–80Great priceAnt exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Glena year ago★★★★★

Rating only, no written review.

Great priceRodent exterminationGeneral pest inspection
ShadowYajna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60Great priceTermite inspectionTermite exterminationSpider extermination
Andre6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Termite inspectionGeneral pest inspectionBug & insect extermination+ Responsiveness+ Quality+ Professionalism
CleverlyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Sue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Flea & mite exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
eunice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General pest inspection+ Responsiveness+ Professionalism
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent extermination+ Punctuality

Price

$175+69% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 53%Overpriced 0%Not sure 23%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination44$88–$323
General pest inspection43$68–$116
Termite inspection40$133–$282
Spider extermination30$79–$141
Cockroach extermination30$88–$282
Bug & insect extermination25$71–$126
Ant extermination21$63–$194
Termite extermination13$113–$371

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