Analyzing 7,286,0577.3M ReviewsFor 20,62620.6K Experts

Experts Reviews · Company report
Pest Pros of Michigan logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Pest Pros of Michigan

Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 1,399 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Pros of Michigan is better than 91% of wildlife removal services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Pros of Michigan is better than 89% of wildlife removal services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Pros of Michigan is better than 97% of wildlife removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Pros of Michigan is better than 97% of wildlife removal services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Pros of Michigan is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Pros of Michigan is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Pest Pros of Michigan for 8 kinds of job.

Pest Pros of Michigan for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#87 / 105
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Cockroach extermination”

Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

100% 5 stars, same day service

Paid $200+Great priceHome inspectionGeneral pest inspectionCockroach extermination
deadfall2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amber was very knowledgable and did a great job explaining what was going on at my mom’s house. She and her partner got right to work and brought some additional issues to my attention I didn’t know about. I am glad I called Pest Pros and even more happy that they sent Amber.

Paid $200+Reasonable priceHome inspectionCockroach extermination
Donna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jay is knowledgeable, professional, and thorough in his work. I especially like that he educates me along the way on beat practices for all of our properties I manage.

Paid $180–200Great priceCockroach extermination
Paula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've used Pest Pros for several seasons. They have been professional, competent, and a pleasure to work with. It has helped me very much to have their help with several problems. Glad I found them, and I highly recommend the company and the technicians.

Ant exterminationCockroach exterminationRodent extermination

Price

$176+66% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 61%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection142$66–$159
Hornet & wasp extermination86$81–$246
General pest inspection74$63–$124
Rodent extermination65$73–$323
Bug & insect extermination46$73–$136
Ant extermination32$76–$246
Spider extermination27$56–$131
Termite inspection26$83–$371

Compare with

Elite Wildlife Removal logoElite Wildlife RemovalExperts Score 99Battle Creek · 5.00★Bowers Pest Control logoBowers Pest ControlExperts Score 97Battle Creek · 5.00★Rose Pest Solutions Kalamazoo logoRose Pest Solutions KalamazooExperts Score 87Battle Creek · 4.84★