Analyzing 7,292,6197.3M ReviewsFor 20,64520.6K Experts

Experts Reviews · Company report
Pest Pros of Michigan logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Pest Pros of Michigan

Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 1,399 Google reviews

📞 Call (269) 399-4528Request a call backWebsite ↗

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Pros of Michigan is better than 91% of wildlife removal services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Pros of Michigan is better than 89% of wildlife removal services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Pros of Michigan is better than 97% of wildlife removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Pros of Michigan is better than 97% of wildlife removal services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Pros of Michigan is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Pros of Michigan is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Pest Pros of Michigan for 8 kinds of job.

Pest Pros of Michigan for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#74 / 80
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Termite extermination”

Allison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jason was great! Honest and cared about my home. Explained everything in detail so I knew what to expect.

Paid $200+Reasonable priceTermite inspectionTermite extermination
StephanieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

If I could give more than five stars, I would! My mother recently discovered a termite issue at her home in Michigan, and since I live out of state, I needed a company I could trust to step in quickly and take great care of her. Pest Pros of Michigan exceeded every expectation. From the moment I reached out, their…

Paid $200+Reasonable priceTermite inspectionTermite extermination
DallasLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We called Jay to have him come service our home and he showed up when he said he would (unusual for many companies now a days) and helped walk me through what was needed and why. I would highly recommend using Jay and Pest Pros.

Paid $200+Reasonable priceTermite extermination
Brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jason was super friendly and professional - he made sure to explain everything to a T and went the extra mile. Couldn’t recommend Jason or pest pros more!! Great service & company

Paid $200+Reasonable priceTermite extermination
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Evan did a great job he worked quickly and made sure to double check everything before he left.

Paid $200+Great priceTermite extermination
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jordan did a great job! He called and texted when he was on his way, left details of his visit in the door and was respectful of my property.

Paid $1–20Great priceTermite exterminationService not listed
Ethan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jason and his teammate gave me professional and quick service. They were very respectful and respectable.

Termite extermination
Druann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jason and Keegan came to my home and took care of my termite inspection and treatment. Very friendly and knowledgeable. Will definitely recommend Pest Pros. Thank you- Dru M

Paid $200+Reasonable priceTermite inspectionTermite extermination
Nancy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very knowledgeable and informative. Answered all my questions. Very personable. I was pleasantly impressed.

Home inspectionTermite inspectionTermite extermination+ Punctuality+ Professionalism
AlissaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is my second time using pest pros. Once for termites and now for mice (different homes). Both times they were the most thorough with the best price. They respond quickly and are super friendly! The woman that came out for inspection (Amber) became instant best friends with my 3 year old. When she left she gave…

Rodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
Jeremy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very polite and helpful.

Termite inspectionTermite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Terri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It’s been a bad year for me and I have used Pest Pros for the last couple of years for a termite extermination. I was very happy but because I was diagnosed with cancer and my daughter passing away, I just think I could afford it this year. So I called and explained my situation and asked if they would come and get…

Termite extermination+ Responsiveness+ Punctuality+ Quality
Kalsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pest pros came recommended to me by a family member and I want to continue that recommendation to anyone looking. With my initial conversation from setting up an appointment to the actual treatment, they have been so professional and caring about our home. Even when there was a slight confusion (this was 100% our…

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can’t say enough good things about Tony and Amber! After using a different company for termite treatment for 2 years and still finding activity, we had Pest Pros come out for a second opinion. Amber was on time, friendly and took the time to educate us during the initial evaluation. Tony and another employee came…

Termite extermination+ Responsiveness+ Punctuality+ Quality
M9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Rating only, no written review.

Termite extermination− Quality− Professionalism

Price

$176+66% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 61%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection142$66–$159
Hornet & wasp extermination86$81–$246
General pest inspection74$63–$124
Rodent extermination65$73–$323
Bug & insect extermination46$73–$136
Ant extermination32$76–$246
Spider extermination27$56–$131
Termite inspection26$83–$371

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