Experts Reviews · Company report
Pest Pros of Michigan logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%87+12.3Replies to reviews 7%30+2.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Pest Pros of Michigan

Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #166Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 190 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Pros of Michigan is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Pros of Michigan is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Pros of Michigan is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Pros of Michigan is better than 87% of pest control services.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Pros of Michigan is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Pros of Michigan is better than 30% of pest control services.D
30

Reviews for your job

Customers hired Pest Pros of Michigan for 6 kinds of job.

Pest Pros of Michigan for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$99–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#89 / 206
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Hornet & wasp extermination”

Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were able to come out on a holiday weekend on very short notice and immediately took care of 2 different wasp colonies very quickly and effectively. Josh was excellent!

Customer photo from Joe's reviewCustomer photo from Joe's review
Paid $200+Reasonable priceHornet & wasp extermination
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brenda arrived earlier than expected which was really great because I had a roofing company unable to proceed till a massive hornets nest was addressed. Brenda was knowledgeable and very efficient. Courtney was my contact person and was very helpful with understanding the urgency of my request.

Hornet & wasp extermination
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Josh was fantastic! He was professional, friendly, and took care of our wasp nest quickly and safely. What really stood out was that he took the time afterward to show me the nest and explain how it was built and how the colony operated. It was a really interesting touch that showed he genuinely cared about…

Hornet & wasp extermination
JonLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

great scheduling and service experience. shout out to Josh who made it easy while on site.

Reasonable priceHornet & wasp extermination
Tanya9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tyler is great! Very kind and knowledgeable! He did a wonderful job!!

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
JimLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Josh was excellent.. very honest and knows his critters!

Customer photo from Jim's review
Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service and always professional staff. We are very satisfied with the service we receive and would recommend Pest Pros.

Hornet & wasp exterminationSpider exterminationAnt extermination
Dalton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amber came out on a super short notice, late at night and treated for yellow jackets. From start to finish she inspected all the areas with a thermal camera. Then went to the entry point and shot powder into the area. Then sprayed a liquid solution around the area. She was also very informative on the species and…

Paid $200+Not sureHornet & wasp extermination
Tommy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chistian help us get rid of some wasp. Super helpful and friendly

Hornet & wasp extermination
Kyle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christian did an amazing job, very communicative and relatable. He helped take care of a hive of Eastern Yellow Jackets and stuck around to make sure they were handled properly.

Paid $200+Reasonable priceHornet & wasp extermination
Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christian came out to treat a large wasp nest in the wall of my house. He was very nice, professional and knowledgeable. Highly recommend!

Paid $200+Great priceHornet & wasp extermination
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Prompt, friendly, professional service to remedy an impacted yellow jacket nest

Reasonable priceHornet & wasp extermination
Beverly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Returned after rain stopped to provide service

Paid $200+Not sureHornet & wasp exterminationRodent exterminationSpider extermination
CodyLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good experience from booking to the removal of the wasp nest. Evan was polite, professional, and got the job done quickly. Very pleased overall!

Paid $200+Great priceHornet & wasp extermination
Melisha11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christian was friendly, professional, and informative. He was amazing and I would definitely recommend him to other people.

Reasonable priceHornet & wasp extermination
Mallary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christian was so kind and explained the process both before and what to look for in the coming days to make sure the wasps were gone! Very friendly and knowledgeable.

Hornet & wasp extermination
Ken15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service. Josh was awesome in making sure the nest was treated and no hornets were in the house.

Paid $200+Reasonable priceHornet & wasp extermination
Weston1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience, checked my attic for a hornet hive, when he didn’t find one, he offered to spray spots outside where the hornets were active.

Paid $200+Reasonable priceHornet & wasp extermination
EricLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christian did a great job, was friendly and kind, came quickly, was helpful with my questions, and was thorough and attentive. He removed two aerial tree nests and several nests under soffits and had to get up on the roof. We are very happy!

Paid $200+Hornet & wasp extermination
Katheryn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Evan was so knowledgeable

Paid $200+Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What an amazing experience we had with Pest Pros and Christian. We had a huge nest in our home and they came out the same day. Christian was hard working and got the job done right.

Paid $200+Reasonable priceHornet & wasp extermination
Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh did a great explaining. Would recommend him for service

Paid $200+Reasonable priceHornet & wasp extermination
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I could not recommend Pest Pros enough. Incredibly courteous from my very first phone call. They even called back to let me know of a more convenient time for me. When the tech, Evan, showed up. He clearly explained to me the process of removing the wasps nest from my attic. He was incredibly professional,…

Paid $200+Great priceHornet & wasp extermination
April2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jordan was great! He was very thorough, friendly and explain the whole process. Would definitely recommend. Definitely worth the price for a professional to take care of.

Paid $200+Great priceHornet & wasp extermination
Marcia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $160–180Reasonable priceHornet & wasp exterminationRodent extermination
Ginger1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceHornet & wasp extermination

Price

$246+107% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 70%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination55$91–$323
Hornet & wasp extermination26$99–$282
Spider extermination10$73–$159
Ant extermination5$86–$246
Cockroach extermination3$88–$282
Flea & mite extermination2$124–$323

Compare with