How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%87+12.3Replies to reviews 7%30+2.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREPest Pros of Michigan
Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #166Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 190 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Pest Pros of Michigan for 6 kinds of job.
Pest Pros of Michigan for rodent extermination
Clear ✕All 55 Google reviews tagged “Rodent extermination” · showing 40
On time and fast
Brenda does a great job on checking up on the feed stations in possible mice sighting
Professional, personable and they get rid of the pests
Zach was very knowledgeable, friendly, and an excellent communicator!
Courtney was incredibly knowledgeable and professional when I originally called and set up a service call. When Tyler came out less than 2 days later, he was prompt and friendly. He didn't push unnecessary products but explained what was needed based on what he saw, and let me decide whether or not it was needed. I…
From making the first call to having a specialist to my house was quick and easy! Tyler explained everything he did inside and outside of my house and what to expect. I’m extremely happy so far!
Both Josh and Scott were thorough, honest, took time and explained all my options clearly. They helped me feel at ease about my situation.
Tyler was professional and courteous. It's nice to know that someone's got your back.
Josh was very polite, and explained everything he was doing, I would recommend Pest Pros of MI to anyone who needs pest control.
Josh was excellent.. very honest and knows his critters!
I’m so happy with Pest Pros. Tyler let me know when he would be arriving. He texted me to let me know some details once he got to my house - I was at work - and then followed up with pictures of the work he did. Thank you!
Professional and courteous
Josh always goes above and beyond! Excellent communication, friendly and very flexible!
Great guy, honest, educated in his field. Great service. Helped me understand. Get a man a table and he eats for one night. Teach a man how to get a table... He eats for the rest of his life.
Josh from Pest Pros showed up on a Friday, on time, at 5 pm, during a blizzard with "life threatening" driving conditions. I wasn't expecting him to show honestly. He did a thorough job and I'm completely satisfied!
Scott our service man was wonderful. Respectful, polite, knowledgeable, and seemed to really enjoy his job. It was a pleasant experience.
Polite and thorough
I love that send a text when they are on their way. Then they arrive in time and do the work.
We’ve been in our home for 24 years and never required rodent control, but I placed a few extra bags of cat food in the basement on top of the deep freezer. I decided to transfer to a tote and discovered the bag nearest the wall (unfinished basement) was half empty! We then found droppings, so we placed poison…
Amber was awesome. Quick and professional with a great attitude.
Josh was outstanding, explained completely issue discovered and suggested remedy.
Josh was excellent at explaining and completing the work. Your company needs to coordinate its autocalls and follow ups. I got 7 text messages asking me to decide on my service AFTER I'd hired you. And too many frequent, unnecessary calls, texts, and emails confirming appoingments. And in my view, though the work…
Very knowledgeable! Explained the process well. Thanks!
Josh fully committed and went the extra mile to get the traps in place. He also took the time to explain everything that’s going on.
Josh did a great job with clear explanation
Their specialist are always very polite, communicate well and on time.
Josh was awesome with timely service and great communication.
Josh is the best! Super knowledgeable and sweet. In the days of mansplaining it's nice to work with a guy who speaks gently to women. He helped me figure out where the mice were likely getting in at and answered all of my questions with patience.
He was very helpful and early which was appreciated. 👍
Josh and the guy with him were great! Quick, efficient, explained everything. Thank you!
Shawn did a great job for us. He is very professional and conscientious about his work. Thank you!
Josh was great. Explained everything very well and determined what are problems was in the attic.
Josh was knowledgeable and courteous during the inspection. He recommended multiple ways of dealing with chipmunks and red squirrels.
He was super responsive and polite. He sent pictures of the bait activity. Great experience.
They were here same day and have kept in touch! Josh was great!
Josh was throughout and informative
Amber came out to do an inspection and quote, she was very professional very thorough. She didn’t leave any questions unanswered, or any concerns unchecked. Couldn’t be happier with the service I was provided
Christian was a chill and efficient worker.
Christian has amazing service and professionalism down packed! He was polite, personable, knowledgeable, and very empathetic. Overall I feel a sigh of relief from the way he explained and narrated everything happening.
Returned after rain stopped to provide service
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 55 | $91–$323 |
| Hornet & wasp extermination | 26 | $99–$282 |
| Spider extermination | 10 | $73–$159 |
| Ant extermination | 5 | $86–$246 |
| Cockroach extermination | 3 | $88–$282 |
| Flea & mite extermination | 2 | $124–$323 |
