Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Pest Pros of Michigan logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%91+12.9Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Pest Pros of Michigan

Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 510 Google reviews

📞 Call (616) 580-1321Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Pros of Michigan is better than 93% of pest control services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Pros of Michigan is better than 95% of pest control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Pros of Michigan is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Pros of Michigan is better than 91% of pest control services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Pros of Michigan is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pest Pros of Michigan is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Pest Pros of Michigan for 8 kinds of job.

Pest Pros of Michigan for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$159
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#153 / 203
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 21 Google reviews tagged “Spider extermination”

Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Nation was very pleasant and knowledgeable and did an excellent job for spider removal at our home :)

Paid $40–60Reasonable priceSpider extermination
Diane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brenda is amazing! Gave us a thorough explanation of what she saw around our house/yard and offered an extra measure of protection to ease my mind (hate mice!!!) going into the winter.

Paid $40–60Reasonable priceRodent exterminationSpider extermination
J.R.Local Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brenda was great! Got everything completed in a timely manor and very professional and nice!

Paid $140–160Reasonable priceSpider exterminationFlea & mite extermination
Mandy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nation was very thorough in his treatment inside and outside.

Paid $120–140Not sureSpider extermination
Jay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brandon was extremely helpful, informative, professional and easy to work with. I would highly recommend Pest Pros for any of your pest control needs!

Paid $80–100Great priceSpider exterminationAnt exterminationService not listed
Catherine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great communication and efficient service.

Paid $80–100Great priceSpider extermination
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Josh was timely and friendly. Did a great job !

Paid $140–160Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Shelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tyler is amazing. He went above and beyond today when we needed an extra service added to my mom’s plan. He did it right on the spot. I highly recommend Pest Pros and Tyler.

Paid $160–180Great priceSpider exterminationFlea & mite exterminationService not listed
SarahLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a great experience with our pest control service today. Tyler came out and he was so polite and thorough with interior and exterior sprays. Thank you so much!!

Paid $60–80Great priceSpider exterminationAnt extermination
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing service!! Highly recommend!!

Great priceSpider exterminationAnt extermination
Posthavoc1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Initially had some problems getting someone to come out, then they had to push it out again. But when they did finally get a chance to make it out Zach was our tech and is very knowledgeable, very accommodating, and answered all my questions. If you get Zach rest assured you’ll have a good experience.

Paid $140–160Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The service Peat Pros provides is exceptional! Amber, has to be one of the best Communicators in the service industry! Thanks for Servicing our properties…

Paid $160–180Great priceRodent exterminationSpider exterminationAnt extermination
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tyler was great!

Paid $40–60Great priceSpider exterminationCockroach exterminationAnt extermination
MarkLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Zach did a very good job treating my house.

Paid $120–140Reasonable priceSpider extermination
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Hayden did a great job and explained what jobs he performed.

Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tyler is great and does a great job.

Paid $60–80Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
erika4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Rating only, no written review.

Paid $80–100Reasonable priceSpider exterminationAnt extermination
BeJeweled2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Spider extermination
beth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $160–180Reasonable priceSpider extermination
Gerald6 months ago★★★★★

Rating only, no written review.

Paid $140–160Reasonable priceRodent exterminationSpider exterminationAnt extermination
Kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $180–200OverpricedSpider exterminationFlea & mite exterminationService not listed

Price

$214+81% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 2%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination100$91–$323
Hornet & wasp extermination71$99–$282
Ant extermination30$86–$246
Termite inspection28$93–$323
Spider extermination21$73–$159
Flea & mite extermination13$124–$323
Cockroach extermination11$88–$282
Termite extermination7$133–$371

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