Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%73+17.7Value 14%85+12Replies to reviews 7%9+0.6Craft & service penalty98−0.2Momentum penalty69−3.1Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCOREPestway
Berkley, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #165Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 840 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pestway is better than 69% of wildlife removal services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pestway is better than 73% of wildlife removal services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pestway is better than 98% of wildlife removal services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pestway is better than 85% of wildlife removal services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pestway is better than 69% of wildlife removal services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pestway is better than 9% of wildlife removal services.F
9
Reviews for your job
Customers hired Pestway for 8 kinds of job.
Pestway for bug & insect extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#107 / 119
All 11 Google reviews tagged “Bug & insect extermination”
Manda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They listened to my concerns and addressed each one! We live in the woods, so there was a lot…
Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Billicia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
They are very friendly and and responsive. I still have a mice pee issue , but I think they are at least doing what they can.
Rodent exterminationBug & insect extermination
RichardLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great responsiveness to our issues with bats getting into our attic. Knowledgeable, friendly and trustworthy. They don’t just trap animals and keep coming back, they provide the solution. Not like others that kept coming back.
Bat exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
Shirley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They were very knowledgeable, thorough, and courteous.
Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Charlie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Looks like I won't be bothered by squirrels nesting in my attic, anymore. All entry pio installednts were reinforced with Aluminum stops. I am pleased to say I won't be yelling up there anymore for them to SHUT UP!
Ant exterminationBee exterminationBug & insect extermination
Steve3 years ago★★★★★
Rating only, no written review.
Bat exterminationBee exterminationBug & insect extermination
Teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Bat exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Davis9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Shawna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Rating only, no written review.
Bat exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Ahmed2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Bed bug exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 14%Reasonable 50%Overpriced 21%Not sure 14%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General wildlife removal | 79 | $246–$426 |
| Rodent extermination | 71 | $73–$323 |
| Home inspection | 56 | $66–$159 |
| Bat extermination | 51 | $214–$426 |
| General pest inspection | 31 | $63–$124 |
| Bug & insect extermination | 11 | $73–$136 |
| Hornet & wasp extermination | 6 | $81–$246 |
| Spider extermination | 4 | $56–$131 |
