Experts Reviews · Company report
Pestway logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%73+17.7Value 14%85+12Replies to reviews 7%9+0.6Craft & service penalty98−0.2Momentum penalty69−3.1Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

Pestway

Berkley, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #165Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 840 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pestway is better than 69% of wildlife removal services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pestway is better than 73% of wildlife removal services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pestway is better than 98% of wildlife removal services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pestway is better than 85% of wildlife removal services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pestway is better than 69% of wildlife removal services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pestway is better than 9% of wildlife removal services.F
9

Reviews for your job

Customers hired Pestway for 8 kinds of job.

Pestway for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$124
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#121 / 135

All 31 Google reviews tagged “General pest inspection” · showing 20

Manda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They listened to my concerns and addressed each one! We live in the woods, so there was a lot…

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mostly positive.

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Quality
Mel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough and knowledgeable.

General pest inspection
Ramiro1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service so far. Two visits that have been smooth.

Home inspectionGeneral pest inspection+ Punctuality+ Professionalism
Janet6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pestway got the job done quickly and thoroughly.

Bat exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
JenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been having issues with a bat near our home and the technician checked all possible areas including the attic to confirm that they were not coming in the house and we needed to treat the issue on the exterior. He was very thorough and communicated well through the process.

Bat exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
RichardLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great responsiveness to our issues with bats getting into our attic. Knowledgeable, friendly and trustworthy. They don’t just trap animals and keep coming back, they provide the solution. Not like others that kept coming back.

Bat exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
MLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jon was thorough in the assessment of my home. Answered all my questions, explained the mitigation process and was extremely proud of the company! He is committed and passionate which is reassuring. I am glad I found through a Google search, Pestway!

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Shirley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very knowledgeable, thorough, and courteous.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Charlie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Looks like I won't be bothered by squirrels nesting in my attic, anymore. All entry pio installednts were reinforced with Aluminum stops. I am pleased to say I won't be yelling up there anymore for them to SHUT UP!

Ant exterminationBee exterminationBug & insect extermination
Ian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've now used Pestway for a couple critter problems at my house. The employees are knowledgeable and explain things well. Everyone I have dealt with has been very friendly and prompt with service/responses. I had some extensive repairs needed for my attic to keep some squirrels out. Pestway did a very thorough…

General pest inspectionGeneral wildlife removal+ Quality+ Professionalism
Tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Bats and raccoons. Siding and soffit was repaired and sealed. Second visit to disinfect the attic and did a visual to confirm no further access was available. Great service.

General pest inspectionRodent exterminationGeneral wildlife removal
MatthewLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This company was amazing. Super polite on the phone and very knowledgeable. Was able to come out next day to help. Very affordable.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Michele4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was the second time we called on Pestway (formerly Platinum Wildlife Removal) in recent years due to critter sounds in our attic. Relative to other companies we've had come out to our home, Pestway is thorough. They take photos, walk the roof, and move around our entire crawlspace. They are knowledgable,…

Bat exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
DeaconLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company was prompt in its services and communications with me and my mom. Very helpful and courteous. Made us feel at ease and comfortable in installing the device(s) to rid the premise of the wildlife animal. I definitely would highly recommend their services.

Home inspectionGeneral pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Allen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Harry the technician arrived on time and did a great job patching the pest entrance holes. Also explained what was done. Very pleased with the service!

General pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were fast and friendly when I called. got an appointment immediately. great customer service.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guy that came to our house was great!

General pest inspection+ Quality
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon did a great job and was very thorough in explaining everything to us.

General pest inspection+ Punctuality+ Quality+ Professionalism
GeraldLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The professionals at Pestway came in, performed a pest inspection, developed a plan of attack, executed it, and continue to work hard getting rid of the pesky pests. I recommend Pestway sincerely.

General pest inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (11 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 50%Overpriced 21%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
General wildlife removal79$246–$426
Rodent extermination71$73–$323
Home inspection56$66–$159
Bat extermination51$214–$426
General pest inspection31$63–$124
Bug & insect extermination11$73–$136
Hornet & wasp extermination6$81–$246
Spider extermination4$56–$131

Compare with