Experts Reviews · Company report
Pestway logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%73+17.7Value 14%85+12Replies to reviews 7%9+0.6Craft & service penalty98−0.2Momentum penalty69−3.1Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

Pestway

Berkley, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #165Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 840 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pestway is better than 69% of wildlife removal services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pestway is better than 73% of wildlife removal services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pestway is better than 98% of wildlife removal services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pestway is better than 85% of wildlife removal services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pestway is better than 69% of wildlife removal services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pestway is better than 9% of wildlife removal services.F
9

Reviews for your job

Customers hired Pestway for 8 kinds of job.

Pestway for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.79
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.68
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$246–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#80 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 79 Google reviews tagged “General wildlife removal” · showing 20

WalterLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Working with Pestway was easy, and painless. Donnie was professional, polite and honest and talked through our situation coming up with reasonable solutions! Highly recommend!

Reasonable priceHome inspectionGeneral wildlife removal
Carolyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pestway was very instrumental in helping me catch the momma groundhog and her four little ones that were living under my deck . Once caught they installed a rat wall to keep the groundhogs and other pests from being able to dig under my sunroom. Very satisfied with their work and their response time!

Reasonable priceRodent exterminationGeneral wildlife removal
Lareea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Reliable company

Home inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Kay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Suspected a critter in y attic and contacted Pestway randomly. They responded immediately and sent a technician the next day. He explained exactly how they could help me, inspected the attic and set a cage on the roof. A racoon was trapped the next day and later the attic was sanitized and the entryways were…

Reasonable priceGeneral wildlife removal
Patty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Caught skunks in trap three days in a row. Animals picked up same day. Pictures are from prior year pick ups.

Customer photo from Patty's reviewCustomer photo from Patty's review
General wildlife removal+ Responsiveness+ Punctuality+ Quality
Patricia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We were very happy with the services from Pestway. We called late one afternoon and they were there the next morning, just as they promised. They looked for and found that we had a raccoon in our attic and took steps to get him out of there, while telling us how to discourage him coming back. We really appreciate…

General wildlife removal+ Responsiveness+ Punctuality+ Professionalism
RyanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Did exactly what they said they would do and we’re raccoon free!

General wildlife removal+ Responsiveness+ Punctuality
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly and professional answered all my questions. Treated animal with respect. Showed up at decent time to retrieve trap with groundhog.

Home inspectionGeneral wildlife removal+ Responsiveness+ Quality+ Professionalism
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They removed bat from inside of house and sealed up all entry points to the house and installed bat door. Very professional.

Rodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Professionalism
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you’re looking for a way to relocate wildlife without harming them, this is a good option.

General wildlife removal+ Quality+ Professionalism
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Buyer beware!!!! Pestway Review - Lack of Customer Value and Integrity I recently had an extremely disappointing experience with Pestway, and I feel compelled to share my feedback and warn others about their business practices. It became apparent to me that this company does not value its customers or act with…

Bat exterminationRodent exterminationGeneral wildlife removal− Responsiveness− Punctuality
Cathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Pestaway has done a great job helping us trap and remove several skunks from our yard. Office staff and technicians have all been very helpful and friendly.

General wildlife removal+ Responsiveness+ Punctuality+ Professionalism
MistyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was at my wits end with no help after calling several places to come help me. Pest way was the only place to return my call after normal business hours and was kind, professional, and punctual with the agreed upon time. Thank you for your great service!!

General wildlife removal+ Responsiveness+ Punctuality+ Professionalism
Janet6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pestway got the job done quickly and thoroughly.

Bat exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Caroline9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast service, good communication. So far have caught a raccoon and opossum when I was trying for a skunk! Overall, very pleased with their services.

General wildlife removal+ Responsiveness
Kody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

The 2 employees that came to my home for the original work, they did their inspection and explained very well about my situation with bats. They went into depth about what they were doing and the time of year were in so bats were legally protected animals. After that they scheduled the work to get done. They came…

Bat exterminationGeneral wildlife removal+ Professionalism+ Value
Shawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’ve used them since 2020 and am very happy.

General wildlife removal+ Responsiveness+ Punctuality+ Professionalism
RichardLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great responsiveness to our issues with bats getting into our attic. Knowledgeable, friendly and trustworthy. They don’t just trap animals and keep coming back, they provide the solution. Not like others that kept coming back.

Bat exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
Jamie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came before the arrival window. Quick and efficient

General wildlife removal
DLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire staff is friendly, knowledgeable and professional.

Rodent exterminationGeneral wildlife removal

Show more general wildlife removal reviews (59 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 50%Overpriced 21%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
General wildlife removal79$246–$426
Rodent extermination71$73–$323
Home inspection56$66–$159
Bat extermination51$214–$426
General pest inspection31$63–$124
Bug & insect extermination11$73–$136
Hornet & wasp extermination6$81–$246
Spider extermination4$56–$131

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