Experts Reviews · Company report
Pestway logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%73+17.7Value 14%85+12Replies to reviews 7%9+0.6Craft & service penalty98−0.2Momentum penalty69−3.1Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

Pestway

Berkley, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #165Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 840 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pestway is better than 69% of wildlife removal services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pestway is better than 73% of wildlife removal services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pestway is better than 98% of wildlife removal services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pestway is better than 85% of wildlife removal services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pestway is better than 69% of wildlife removal services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pestway is better than 9% of wildlife removal services.F
9

Reviews for your job

Customers hired Pestway for 8 kinds of job.

Pestway for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.71
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 58/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#144 / 148
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 71 Google reviews tagged “Rodent extermination” · showing 40

Manda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They listened to my concerns and addressed each one! We live in the woods, so there was a lot…

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The services were great . Because of a storm Michael could only do the ridge work between showers on June 26. He returned on July 4 and finished the Squirrel Exclusion work. He was friendly and informative. I would highly recommend Pestway to anyone.

Great priceHome inspectionRodent extermination
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a raccoon in our rooftop unit. Pestway was excellent, they came quickly, assessed our situation, set their live traps, and helped us with repairs. We had no issues and the whole process was very efficient.

Reasonable priceRodent extermination
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience

Great priceRodent extermination
Midge1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pestway came to my rescue after contacting 2 other companies that didn’t return my call or didn’t show up. Squirrels in my wall was something I didn’t know how to deal with. But Pestway came, explained the steps to take care of the problem, and executed wonderfully. My squirrel problem was solved. Thank you Pestway!!

Not sureRodent extermination
KarissaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an initial service call and was very satisfied. The tech was very knowledgable and the price quoted was reasonable.

Home inspectionRodent extermination
Carolyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pestway was very instrumental in helping me catch the momma groundhog and her four little ones that were living under my deck . Once caught they installed a rat wall to keep the groundhogs and other pests from being able to dig under my sunroom. Very satisfied with their work and their response time!

Reasonable priceRodent exterminationGeneral wildlife removal
Jill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

started working with Pestway on September 7, 2024 for chipmunk's in my wall. Doug arrived and inspected the outside of the house in < 15 mins. He stated my foundation and structure were solid but did find a hole they were coming thru. He then showed me a video of bats entering the home thru the roofing ridge vent(…

Customer photo from Jill's reviewCustomer photo from Jill's review
Not sureHome inspectionRodent extermination
Billicia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They are very friendly and and responsive. I still have a mice pee issue , but I think they are at least doing what they can.

Rodent exterminationBug & insect extermination
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Easy to book, the gentleman who came out for the quote was on time, efficient, and explained things well. They person who came out to do the work had very clear notes from the quote, took care of everything, and explained the quarterly process.

Hornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Peggy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

PestwayTeam who did the "sealing" of my home were friendly, well trained and answered all my questions

Bat exterminationRodent extermination+ Professionalism
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mostly positive.

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Quality
TrinaLocal Guide · 383 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

Wasn't home not really sure what they did except the screens over the vents.

Home inspectionRodent extermination+ Punctuality
stephen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Only thing is my roof was repaired cheaper than this service which surprised me. Rodent or pest control isn’t cheap. Luke is the best. Luke incredibly knowledgeable and solution oriented.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They removed bat from inside of house and sealed up all entry points to the house and installed bat door. Very professional.

Rodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Professionalism
Iris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This fall, I had a squirrel(s) in the attic. I even heard them moving nuts and running in the walls. Pestway responded immediately and put me at ease. Gary presented my options and laid out a detailed plan of action. It feels like home again.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
TimothyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mick responded timely and gave me a call when he was on his way. He was professional and courteous.

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
Lianne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

First time ever having animals in our home and they helped make the situation better by explaining to us what was going on and what needed to be done.

Rodent extermination
D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are in the process of PESTWAY helping us currently. Their response time has been prompt and their process is well attended. Highly recommend PESTWAY.

Rodent extermination+ Responsiveness
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Buyer beware!!!! Pestway Review - Lack of Customer Value and Integrity I recently had an extremely disappointing experience with Pestway, and I feel compelled to share my feedback and warn others about their business practices. It became apparent to me that this company does not value its customers or act with…

Bat exterminationRodent exterminationGeneral wildlife removal− Responsiveness− Punctuality
Craig5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pestway was quick to come out, diagnose our issue and come up with a plan to fix it.

Home inspectionRodent extermination
Erin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We had a great consultation experience with Pestaway - so great, that we signed on to have the quoted services performed. Looking forward to having the issue resolved in a quick and professional manner!

Home inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
JenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been having issues with a bat near our home and the technician checked all possible areas including the attic to confirm that they were not coming in the house and we needed to treat the issue on the exterior. He was very thorough and communicated well through the process.

Bat exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire staff is friendly, knowledgeable and professional.

Rodent exterminationGeneral wildlife removal
Shirley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very knowledgeable, thorough, and courteous.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

They were prompt, efficient and personable. They understood my concerns and made every effort to assure me they would take care of the problem and they did.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Charlie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Looks like I won't be bothered by squirrels nesting in my attic, anymore. All entry pio installednts were reinforced with Aluminum stops. I am pleased to say I won't be yelling up there anymore for them to SHUT UP!

Ant exterminationBee exterminationBug & insect extermination
Brittany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Worked with Pestway for skunk and woodchuck removal. They were easy to contact and came within a day to get the trap set up and ready. The only reason I did not do 5 stars is sometimes we had a hard time getting ahold of them when we had a critter, we would always get a call back the same day but it might be a few hours later.

Rodent extermination+ Professionalism
Tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Bats and raccoons. Siding and soffit was repaired and sealed. Second visit to disinfect the attic and did a visual to confirm no further access was available. Great service.

General pest inspectionRodent exterminationGeneral wildlife removal
MatthewLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This company was amazing. Super polite on the phone and very knowledgeable. Was able to come out next day to help. Very affordable.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Micah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt and efficient service! Would recommend

Rodent extermination
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

My husband ran into Brandon while he was working at a neighbors house. After mentioning our recent rodent encounter, he came and did a free inspection in the attic where he found evidence of a severe infestation. We made an appointment and he set up boxes in the attic and around the outside of the house. The bait is…

Rodent extermination
Martin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pestway provided ground hog removal on my property. After the initial call, all services were rendered in a very timely and professional manner.Several agents were sent on various days and they were friendly and provided excellent information on my issues.

Rodent extermination+ Responsiveness+ Professionalism
BrianLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service, quick turnaround. A little pricy but you get what you pay for.

Rodent extermination
Toni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had squirrels removed from my gable. The inspector and pest removal tech were super nice and knowledgeable. They showed up on time within the time frame given and were extremely professional. I'm glad I reached out.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very knowledgeable and courteous. Explained what they would do very well.

Rodent extermination+ Responsiveness+ Professionalism
Dennis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really knowledgable and professional. Came out the next day. knew exactly what our issue was and how to prevent future invasions. Other places just trapped the animal. Pestway fixed the situation. Couldn't be happier with them

Rodent extermination+ Professionalism
Randy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Found the source of the raccoon entry. Caught a few of them and relocated them. Took only a couple of days. Very clean, very professional. will hire again in the future if we need to. Thank you!

Rodent extermination+ Professionalism
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work to take care of bats, squirrels and even a bird nest. Would highly recommend!

Bat exterminationRodent exterminationGeneral wildlife removal
Michele4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was the second time we called on Pestway (formerly Platinum Wildlife Removal) in recent years due to critter sounds in our attic. Relative to other companies we've had come out to our home, Pestway is thorough. They take photos, walk the roof, and move around our entire crawlspace. They are knowledgable,…

Bat exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (31 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 50%Overpriced 21%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
General wildlife removal79$246–$426
Rodent extermination71$73–$323
Home inspection56$66–$159
Bat extermination51$214–$426
General pest inspection31$63–$124
Bug & insect extermination11$73–$136
Hornet & wasp extermination6$81–$246
Spider extermination4$56–$131

Compare with